--- description: Review of Intalk.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Intalk.io | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [Intalk.io](/software/244062/intalk-io) # Intalk.io Canonical: https://www.softwareadvice.com.au/software/244062/intalk-io Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/244062/intalk-io?page=2) > intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, social media, chat to a single platform thus enabling a consistent brand experience. Automate your service workflows with IVRs, Chatbot and Email automation. intalk.io runs on the cloud, in hybrid mode or can be installed on-premise following all internal security protocols. > > Verdict: Rated **4.1/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 13 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Agami Tech ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Algeria, Angola, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia and 47 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Autoresponders - Blended Call Center - CRM - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting ## Integrations (3 total) - Freshdesk - Truecaller - Zoho CRM ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud PBX Software](https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software) ## Related Categories - [Cloud PBX Software](https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software) - [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software) - [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software) - [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software) - [Cloud Communication Platforms](https://www.softwareadvice.com.au/directory/4386/cloud-communication/software) ## Alternatives 1. [JustCall](https://www.softwareadvice.com.au/software/75453/justcall) — 4.1/5 (223 reviews) 2. [Kixie PowerCall](https://www.softwareadvice.com.au/software/28441/kixie-powercall) — 4.6/5 (293 reviews) 3. [CloudTalk](https://www.softwareadvice.com.au/software/71871/cloudtalk) — 4.4/5 (268 reviews) 4. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews) 5. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (858 reviews) ## Reviews ### "Best Dialer - Intalk" — 4.0/5 > **Vikrant** | *23 June 2022* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: I have tried many other telephony, but this is absolutely the best. Easy to config and start as soon as you want for your business. Also, have already diff modules in place which will help you to execute your project in a timely manner. Anyone can config very easily and sample to use this tool for end-users it's not my personal opinion all of these based on my team feedback. > > **Cons**: Easy to use and config in any ticketing tool very short frame of time. Can start this software within a very nominal time frame along with multiple things that are already available in this dialer. This helps users further decisions on time based on business requirements. ----- ### "One the best cloud telephony solution available in the market" — 4.0/5 > **Ranjeet** | *26 August 2022* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Cloud Solution, Automatic Data Backup, Support from founders, Customer first approach > > **Cons**: Delays in implementation\! Getting new changes done takes some time > > Overall, We are happy with intalk service. ----- ### "Intalk review" — 2.0/5 > **vidhi** | *12 April 2023* | Construction | Recommendation rating: 5.0/10 > > **Pros**: Dialing the contact with copy paste option is likely helpful ,easy to use and learn > > **Cons**: Connectivity is too low ,page gets error too often , dial pad should be working efficiently , call disposal is not working and options should be more specific > > Call recording, data dialing ,caller id are useful feature ----- ### "Truly Next Generation call Center solution" — 5.0/5 > **Renju** | *5 March 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, very less transition time required for anybody to migrate to Intalk. Excellent support, Highly customizable, truly Omni Channel, Very futuristic road map. > > **Cons**: CSAT reporting can be improvised, I believe default reports in CSAT is limited. > > Last 3+ years multiple implementation serving many government call centers. ----- ### "A Perfect Contact Center Solution - Always Evolving" — 5.0/5 > **Verified Reviewer** | *12 August 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: intalk.io is a great fit when you are just starting out to grow and scale your customer service - contact center operations. It integrates well with the ecosystem and hence delivering personalised service is easier. My team finds it easy to use and we have seen regular updates and new product functionalities being released. > > **Cons**: There were initial hiccups like in every project but then we defined a process that has helped us evolve and scale. Looking forward to more integrated analytics-based capabilities. > > We have established a process and a great partnership with the product and team intalk.io. So going smooth. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/244062/intalk-io?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/244062/intalk-io) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data