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description: Review of unitQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: unitQ | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Text Mining Software](/directory/4785/text-mining-software/software) > [unitQ](/software/245736/unitq-monitor)

# unitQ

Canonical: https://www.softwareadvice.com.au/software/245736/unitq-monitor

> unitQ is a customer experience management platform that provides real-time insights into product quality and customer sentiment. It is designed for customer support teams, product managers, and executives in SaaS and eCommerce companies. The platform leverages artificial intelligence (AI) technology to analyze customer feedback from multiple sources including app reviews, support tickets, chat logs, and social media.

It detects quality issues and sentiment changes in real-time, providing alerts so teams can take immediate action. unitQ also aggregates insights over time to provide benchmarks that help teams track how product quality and customer sentiment evolve. Additionally, the application integrates with tools like Slack and Jira to streamline collaboration and issue resolution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: unitQ

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact unitQ directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Notifications
- Boolean Search
- Bug/Issue Capture
- Categorisation/Grouping
- Charting
- Collaboration Tools
- Complaint Monitoring
- Configurable Workflow
- Contextual Search
- Customer Experience Management
- Customer Segmentation
- Customizable Fields

## Integrations (5 total)

- Freshdesk
- Intercom
- Meta for Business
- Slack
- Twitter/X

## Category

- [Text Mining Software](https://www.softwareadvice.com.au/directory/4785/text-mining-software/software)

## Related Categories

- [Text Mining Software](https://www.softwareadvice.com.au/directory/4785/text-mining-software/software)
- [Review Management Software](https://www.softwareadvice.com.au/directory/4285/review-management/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Qualitative Data Analysis Software](https://www.softwareadvice.com.au/directory/4695/qualitative-data-analysis/software)
- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)

## Alternatives

1. [Enterpret](https://www.softwareadvice.com.au/software/386552/enterpret) — 4.8/5 (6 reviews)
2. [Zonka Feedback](https://www.softwareadvice.com.au/software/165274/zonka-feedback) — 4.8/5 (68 reviews)
3. [Birdeye](https://www.softwareadvice.com.au/software/86768/birdeye) — 4.7/5 (702 reviews)
4. [Keatext](https://www.softwareadvice.com.au/software/163243/keatext) — 3.8/5 (19 reviews)
5. [XM for Customer Experience](https://www.softwareadvice.com.au/software/94382/qualtrics-customerxm) — 4.6/5 (255 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/245736/unitq-monitor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/qualitative-data-analysis/unitq-monitor-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/245736/unitq-monitor> |
| en-GB | <https://www.softwareadvice.co.uk/software/245736/unitq-monitor> |
| en-IE | <https://www.softwareadvice.ie/software/245736/unitq-monitor> |
| en-NZ | <https://www.softwareadvice.co.nz/software/245736/unitq-monitor> |

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