Coast

Pros

All in one tool that help me manage my team. It has replaced all the back and forth emails and text. Favorite feature is the tasks where I can track exactly what the progress of each task is.

Cons

Sometimes photos don't load properly and would have to ask customer support to fix issue.

Alternatives Considered

Reasons for Switching to Coast

Pros

The ability to create multiple chats with the same set of people with ease for different purposes and not having to worry about a capped limit of people. The fact that coast has a clean UI also helps.

Cons

Clearer settings feature is needed, at least on the non-owner end. The only settings available are the profile settings and if you want to change anything or add contact info, you're forced into having a profile photo regardless or else you cannot make changes. Accessibility options along with this are non-existent due to this fact, you can't change it from it's normal palette to a dark mode nor change the font size makes things a challenge for fellow coworkers.

Pros

Pretty easy to use, and invite members. Scheduling was easy, and tasks/chats are easy to create.

Cons

Connection was usually poor, and it would take a while to connect to the server on mobile data. The free plan also limits your ability to restrict what members have permission to do.

Pros

The notifications and reminders are the best part of this software. We have our preventive maintenance schedules all set up for our equipment here and we get notified when things are supposed to need pm work done and inspected.

Cons

They're working on this feature, but it currently cannot automatically assign a pm or work order to a technician that is scheduled to work for that day. I looked at a few other softwares and none of them had this feature.

Alternatives Considered

Reasons for Switching to Coast

Pros

Easy to use for communication, notifications work across mobile and pc. Customer support is fast and consistent

Cons

removing users and creating users seems clunky and unintuitive