--- description: Review of The Hark Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: The Hark Platform | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Energy Management Software](/directory/1847/energy-management/software) > [The Hark Platform](/software/247372/the-hark-platform) # The Hark Platform Canonical: https://www.softwareadvice.com.au/software/247372/the-hark-platform > The Hark Platform is cloud-based software for managing facilities, energy, and assets. It enables remote monitoring and control of commercial buildings, industrial buildings, microgrids, and retail. The platform centralizes thousands of connected assets and devices into one system for real-time visibility and control. The software provides tools to reduce energy costs and optimize operations using sensors and gateways to collect asset data. This data is visualized in dashboards, allowing users to spot issues and avoid downtime. Features include real-time energy management to cut consumption, analytics to improve building operations, and automations to remotely control assets. Hark can connect and manage any IoT device, sensor or asset. It integrates buildings, factories, estates, and microgrids into one platform for remote access to monitor maintenance needs and costs. The software aims to provide an intuitive user experience to contextualize data for informed action. Regulatory compliance is ensured through its Export Limitation System. Overall, The Hark Platform gives users the tools and visibility to reduce costs, enhance productivity, and optimize energy usage. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hark Systems - **Founded**: 2016 ## Commercial Context - **Starting Price**: GBP 345.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Platform access starts from £149/month based on the number of assets/sensors/meters connected to the platform and the volume of time series data. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Germany, Ireland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Anomaly Detection - Audit Management - Configuration Management - Connectivity Management - Customizable Reports - Data Connectors - Data Import/Export - Data Management - Data Visualization - Device Management - Drag & Drop - Email Alerts - Emissions Monitoring - Energy Monitoring - Event Logs ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Energy Management Software](https://www.softwareadvice.com.au/directory/1847/energy-management/software) ## Related Categories - [Energy Management Software](https://www.softwareadvice.com.au/directory/1847/energy-management/software) - [IoT Software](https://www.softwareadvice.com.au/directory/4273/iot/software) ## Alternatives 1. [Energis.Cloud](https://www.softwareadvice.com.au/software/199660/energis-cloud) — 4.6/5 (34 reviews) 2. [Energy Manager](https://www.softwareadvice.com.au/software/87449/energymanager) — 4.6/5 (31 reviews) 3. [EnergyCAP](https://www.softwareadvice.com.au/software/434579/energycap) — 4.7/5 (132 reviews) 4. [PEAK](https://www.softwareadvice.com.au/software/323649/peak) — 4.7/5 (72 reviews) 5. [Berta & Rudi](https://www.softwareadvice.com.au/software/518951/Berta-Rudi) — 4.8/5 (5 reviews) ## Reviews ### "Hark platform critical to Sainsburys project success" — 4.0/5 > **George** | *30 June 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The Hark solution is easy to use and provides an out of the box solution to monitor the status of the energy sensors that it connects to with a number of built in metrics and visualizations. > > **Cons**: There were a number of additional metrics that would have been useful within the Hark Platform, such as when a device last restarted, how many restarts over a given period and a number of solution specific attributes such as meter location however having discussed with Hark they have agreedto add to the product backlog. > > Harks involvement on Connected Buildings went beyond the supply and support of their platform – they also developed bespoke software which integrated with proprietary 3rd party lighting systems and designed and manufactured a hardware component which reduced capital costs of the programme. Whether it was solution development, execution of key operational and support processes or input into Sainsburys product roadmap Hark always brought a can-do attitude, energy, and innovation which underlined their expertise in the subject area. I recommend anyone looking into this space to meet with Hark to understand how they can work together. ----- ### "A new journey for CNG" — 5.0/5 > **Chris** | *7 August 2020* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and really clean views. The software is really impressive in terms of the variety of widgets that be can used to display and help analyse the data. > > **Cons**: With being at the infant stage of the partnership, there isn't much to report on in terms of cons right now. An area of challenge will be working out how much support is needed from Hark to accommodate a variety of data sets we may need. > > With recently partnering alongside Hark, we as an energy company are really keen to learn more about how we can understand energy usage and efficiency to support our customers. The Hark software, is really clean and slick in terms of its functionality and so far, the team at Hark have been great to work with. Really friendly people and easy communication. We are really looking forward to the months ahead of us. ----- ### "Great BMS Software" — 5.0/5 > **Amy** | *15 June 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Software is easy to deploy and ahead of the game when it comes to demand response functionality > > **Cons**: Raising support tickets wasn't embedded from the start, this wasn't a problem as such as we had regular contact with little issues. It's there now. > > Hark are fantastic, innovative company who specialise in BMS read/write capability. Their features are the same as many other BMS controls out their in the market but what sets the bar is their demand response technology and their understanding of this importance for the future. We've developed a fantastic relationship with them over the years and they always will go above and beyond with the service. ----- ### "Hark innovation Workshops" — 5.0/5 > **Kaine** | *11 December 2020* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: We had some fantastic Innovation workshops with the Hark team, special call out to \[SENSITIVE CONTENT HIDDEN\] for supporting during the pandemic in working to our schedule. The outputs of the innovation workshops are exactly what we were looking for to help us continue our innovation programme within Asda Logistics and look to find new and exciting ways to help us improve. > > **Cons**: We enjoyed every aspect of the workshops. > > Great team work from both parties during the workshop and some real attention to detail from the Hark team. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/247372/the-hark-platform) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data