--- description: Review of Uber Freight Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Uber Freight | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Freight Software](/directory/567/freight-broker-software/software) > [Uber Freight](/software/248457/uber-freight) # Uber Freight Canonical: https://www.softwareadvice.com.au/software/248457/uber-freight Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/248457/uber-freight?page=2) > Uber Freight’s Transportation Management System (TMS) is an end-to-end logistics and transportation management platform designed for mid-market and enterprise businesses. It delivers comprehensive control from procurement through execution, visibility, settlement, and optimization across all modes and global regions. Core Capabilities 1. Intelligent Procurement \& Carrier Management. -Predict spot rates with high accuracy using proprietary pricing models and machine learning. -Run spot auctions or get instant carrier quotes in one interface. -Upload and manage contract rates and routing guides via Uber Freight Exchange. -Award contracts, communicate with carriers, and optimize for cost, service, and mode—all from one dashboard. -Leverage smart load matching and Optimizer tools to decrease empty miles and increase load efficiency. 2. Unified Execution \& Visibility. -Execute shipments across truck, rail, intermodal, parcel, ocean, and air with global consistency and ease. -Monitor carrier performance via data-driven scorecards. -Navigate logistics complexity with a modern Control Tower—an intuitive command center delivering real-time, end-to-end shipment visibility, actionable insights, and exception management tools. 3. Proactive Exception Management \& Risk Mitigation. -Receive real-time dashboards and predictive service-risk triggers to address disruptions before they escalate. -Automate exception handling with faster data refresh rates and a centralized workflow for updating loads, commenting, or tracking deviations. 4. Analytics, BI \& Strategic Insights. -Gain visibility into operations using weather, traffic analytics, KPIs, and disruption indicators. -Use flexible KPI dashboards and reporting to measure global performance, detect trends, and support data-driven decisions. -Empower smarter logistics strategy with generative AI tools, AI-enabled audit and payment workflows (via OCR), and predictive load-cost modeling. 5. Enterprise-Grade Flexibility \& Evolution. -Built to evolve, Uber Freight’s TMS adapts to the complexity of growing enterprise operations—with flexibility, security, reliability, and speed embedded at its core. -The Control Tower serves as a customizable home screen, surfacing critical information the moment teams log in. 6. Operational Efficiency \& Cost Control. -Streamline logistics processes—from appointment scheduling to freight audit and settlement—with automation that boosts productivity and lowers cost. -Intelligent load-matching and routing reduce empty miles—by up to 10–15%—helping shippers contain costs and improve sustainability. Why This Matters for \& Enterprise Businesses: -Scale-ready: Built for complex, multimodal supply chains—not small volume or low-touch operations. -Unified Platform: Procurement, execution, visibility, settlement, BI, and analytics—all in one system. -Predictable Savings \& ROI: Optimized routing and AI-driven pricing deliver measurable cost reductions and efficiency gains. -Agile \& Future-Proof: Continually enhanced with AI, modular interface upgrades, and global visibility support. -Control Center Advantage: The modern Control Tower empowers logistics teams with instant insights and faster decision-making. > > Verdict: Rated **3.6/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 29 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Uber Technologies ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Your cost with Uber Freight depends on how much of your freight capacity you commit. The more you commit, the less you pay for technology and support—commit 100%, and you may get a fully managed solution at no extra cost. Instead of flat fees, pricing is tied directly to the volume of freight that moves through Uber Freight’s network. This model lets growing shippers access enterprise-level logistics, technology, and expertise at a fraction of the traditional cost. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Carrier Management - Communication Management - EDI - For Freight Operations - GPS - Generative AI - Geographic Maps - Maintenance Management - Reporting & Statistics - Reporting/Analytics - Routing - Scheduling - Scorecards - Shipment Tracking - Transportation Management - Vehicle Tracking ## Integrations (1 total) - NetSuite ## Support Options - FAQs/Forum - Knowledge Base ## Category - [Freight Software](https://www.softwareadvice.com.au/directory/567/freight-broker-software/software) ## Related Categories - [Freight Software](https://www.softwareadvice.com.au/directory/567/freight-broker-software/software) - [Logistics Software](https://www.softwareadvice.com.au/directory/406/logistics/software) - [Strategic Planning Software](https://www.softwareadvice.com.au/directory/3854/strategic-planning/software) - [Demand Planning Software](https://www.softwareadvice.com.au/directory/246/demand-planning-software/software) - [Supply Chain Management Software](https://www.softwareadvice.com.au/directory/4250/scm/software) ## Alternatives 1. [Freightview](https://www.softwareadvice.com.au/software/6024/freightview) — 4.7/5 (743 reviews) 2. [AWS Supply Chain](https://www.softwareadvice.com.au/software/521690/AWS-Supply-Chain) — 5.0/5 (1 reviews) 3. [MyCarrierTMS](https://www.softwareadvice.com.au/software/334868/mycarrier) — 4.7/5 (108 reviews) 4. [CartonCloud](https://www.softwareadvice.com.au/software/65229/cartoncloud) — 4.7/5 (79 reviews) 5. [Item](https://www.softwareadvice.com.au/software/429471/item) — 4.6/5 (16 reviews) ## Reviews ### "Uber Freight simplifies logistics for the small business" — 5.0/5 > **Verified Reviewer** | *27 August 2022* | Medical Devices | Recommendation rating: 7.0/10 > > **Pros**: It’s ability to easily coordinate shipments on a mobile device when you are on the go > > **Cons**: Sometimes the shipping times and options do not fall within the desired delivery > > It’s been great and I hope it expands ----- ### "Value money because saving so many steps and we can set appointment tender correct amount and more things" — 5.0/5 > **Sandra** | *21 October 2025* | Warehousing | Recommendation rating: 9.0/10 > > **Pros**: Well the most I like about uber freight easy of use easy to learn you can found order with shipment number or PO number you can see routes going to diferents places and planing pickup about customer services in case you can get in easy you just request for help support and they send you fast code by email > > **Cons**: Well I don't like sometimes is disconected really I don't know what reason happend this I'm not sure is our internet or an issue with the web site > > Well my expirence is wonderfull I think is easy to learn because we just start usse Ubrer freight for our Office depot orders I really recomended I like ----- ### "Hidden Fees and Terrible Customer Service" — 1.0/5 > **Njood** | *27 May 2026* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: No significant pros based on my experience. The service did not meet expectations, and the overall process was frustrating and disappointing. > > **Cons**: My experience with Uber Freight was extremely disappointing. At first, their pricing seemed reasonable and competitive, but after the service was completed, unexpected hidden charges were added increasing the final cost by nearly 50% above the original quote. What made the situation even more frustrating was the lack of transparency and customer support. When I requested proof or documentation for the additional charges they claimed were necessary, they were unwilling or unable to provide clear evidence. Customers deserve honesty, communication, and accountability, especially when unexpected fees are involved. Overall, I would rate my experience a 0/10. I would not recommend Uber Freight to others, nor would I choose to use their services again in the future. ----- ### "TMS Tool Used to Schedule the Warehouse" — 4.0/5 > **Radoslaw** | *22 April 2025* | Warehousing | Recommendation rating: 7.0/10 > > **Pros**: Ease of view of the daily inbound and outbound volumes. Helps the warehouse plan all the shipments for the following days, as well as, to make sure there is dock capacity for all the inbounds. > > **Cons**: Challenging to change shipping times after closing the orders. Sometimes a teammate can click the wrong thing or enter the wrong information and in turn that affects the transportation score. > > Easy to view and use TMS system that at times poses a challenge to fix mistakes. ----- ### "uber freight" — 5.0/5 > **FRANK** | *5 May 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: The ease of finding loads to move within the region > > **Cons**: The updates of the products. needs more frequent updates. > > very pleased with this platform for owner operators ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/248457/uber-freight?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/248457/uber-freight) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data