About Jolt

Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Jack In The Box, Weis, Cinemark, and thousands of other global brands. Jolt is built to help businesses who employ deskless workers. This includes businesses like restaurants, theme parks, hotels, zoos & aquariums, car washes, doctor's offices, retail stores, and more.
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Jolt pricing

Jolt does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Jolt Reviews

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.5
Customer Support
4.7
5 reviews of 290 View all reviews
Debra
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2017

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Pros

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Cons

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Jaime
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/05/2022

Great Support from CSM

Jolt has been great so far! Everyone has been super helpful and very accommodating. [SENSITIVE CONTENT]

has been doing implementation with me and he is a ROCK STAR. He always makes time for a Zoom when I need it. He has great knowledge and is absolutely a delight to work with.

Pros

We LOVE the lists! We love the LOG BOOK! We LOVE the information library. With a few tweaks, scheduling could be outstanding as well.

Cons

Scheduling performance. I have provided requests to help make it better.

Response from Jolt

Hi Jaime,
Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

Replied 27/05/2022
rodney
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 11/10/2021

this is an unscrupulous company .. stay away!

terrible! any company that makes it so hard to cancel a subscription has no faith in their product. It is a billing scam!

Pros

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Cons

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Response from Jolt

Hi Rodney,

We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.

Replied 15/10/2021
sergio
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/09/2023

Time Saver

So far our experience with jolt has been excellent and it has simplified our system process and made everything digitally available with reports to show our compliance.

Pros

Jolt checklist make it super simple for us to keep up with location compliance and ensures we stay up to date with requirements. It notifies us if checklist are not being conducted on a timely basis and it also allows us to construct our own inhouse checklist to maintain a digital file of whatever we feel it is important to track.

Cons

There is nothing to dislike about Jolt, if any questions arise there is a designated support specialist assigned to assist us and if not anyone from the support team will more than gladly assist.

Response from Jolt

Hi Sergio, thank you for your review. We're thrilled to hear that Jolt has been a time saver for you and has simplified your system process. It's great to know that our checklist feature has made it super simple for you to keep up with location compliance and stay up to date with requirements. We're glad that the notifications for missed checklists have helped improve accountability, and we're happy to hear that you're able to create in-house checklists to track important tasks.

We strive to provide excellent customer support, and we're always here to help you with any issues or concerns you may have. We appreciate your feedback and we're committed to continuously improving our product and providing you with the best possible experience.

Thank you for choosing Jolt, Sergio. We value your business and look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!

Replied 20/09/2023
Ramy
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/09/2021

Solid LMS

I've used Jolt over 2 companies, and it is far superior to some of the other systems that have a huge start up cost

Pros

Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!

Cons

UI not as inviting as some other systems

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