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description: Review of Arketa Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Arketa | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Gym Management Software](/directory/4468/gym-management/software) > [Arketa](/software/254111/sutra-fitness)

# Arketa

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> Arketa is a comprehensive solution designed specifically for wellness business owners, offering a single dashboard to manage various aspects of their studios. With Arketa, users can sell a wide range of offerings, including group classes, appointments, events, retreats, on-demand content, courses, and digital products, directly from their own branded website. The platform aims to save time and simplify operations with streamlined check-ins, automated workflows for payments and marketing, and a mobile-first approach that caters to both studio owners and customers. Additionally, Arketa allows users to create branded apps or custom websites for effective marketing and customer retention.
> 
> Verdict: Rated **4.3/5** by 86 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 86 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Arketa

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Class Management
- Class Scheduling
- Client Management
- Client Portal
- Communication Management
- Customer Accounts
- Customer Database
- Customisable Branding
- Customisable Forms

## Integrations (10 total)

- Flodesk
- HubSpot CRM
- Kisi
- Klaviyo
- Mailchimp
- Stripe
- Stripe Billing
- Twilio
- Zapier
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Gym Management Software](https://www.softwareadvice.com.au/directory/4468/gym-management/software)

## Related Categories

- [Gym Management Software](https://www.softwareadvice.com.au/directory/4468/gym-management/software)
- [Yoga Studio Software](https://www.softwareadvice.com.au/directory/4544/yoga-studio/software)
- [Pilates Studio Software](https://www.softwareadvice.com.au/directory/4185/pilates-studio/software)
- [Fitness Software](https://www.softwareadvice.com.au/directory/4675/fitness/software)

## Alternatives

1. [TrueCoach](https://www.softwareadvice.com.au/software/164749/truecoach) — 4.8/5 (837 reviews)
2. [FitBudd](https://www.softwareadvice.com.au/software/436748/fitbudd) — 4.6/5 (405 reviews)
3. [My PT Hub](https://www.softwareadvice.com.au/software/34714/my-pt-hub) — 4.6/5 (3165 reviews)
4. [Mindbody](https://www.softwareadvice.com.au/software/188104/mindbody) — 4.0/5 (2982 reviews)
5. [Everfit](https://www.softwareadvice.com.au/software/369274/everfit) — 4.8/5 (344 reviews)

## Reviews

### "There are great features, but not a lot of help to utilize the features." — 3.0/5

> **Amanda** | *19 March 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business.
> 
> **Cons**: There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer.
> 
> I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support.

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### "Above and beyond expectations" — 5.0/5

> **Vera** | *7 January 2025* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Arketa ticked all the boxes (and more) when it came to the functionalities we needed for our yoga studio but if I had to pick just one it would be the user interface. After having an account, customers can make purchases with one click and they have an easy overview of all packages in their account.
> 
> **Cons**: There isn't anything we like less about the system, so far it has been perfect for us.
> 
> The team at Arketa has been exceptional, from our first intro call to all the setup calls we had it has gone without a hitch. All questions we had were promptly resolved and the team had amazing suggestions for the functionalities we were looking for. I've never felt dismissed and they were so patient in supporting us through the setup\!

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### "Revised Arketa Review, with Happy Ending\!" — 3.0/5

> **Jillian** | *8 April 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Very affordable Online Platform, for exercise instructors teaching both Private \&amp; Group Classes Online, and for building an On Demand Library.   Stripe Payment Platform and Zoom interface. I LOVE that there is an option to choose the client paying the extra credit card fees when they book a class\!
> 
> **Cons**: I was automatically migrated to the new Arketa website from Sutra Pro (the previous iteration of Arketa) which I signed up for in 2022.  I loved Sutra Pro-it was easy to use and quite intuitive.  This will probably NOT be an issue for new Arketa users, but for me the changeover to Arketa was mind boggling\! They have added many automations, but I really didn't understand how they were supposed to work, and there a re SO many choices\! &#10;&#10;The new Arketa Dashboard is MUCH more complicated than Sutra Pro, and it is NOT very intuitive, at least for me\!  &#10;With the migration from Sutra Pro in 2024 to Arketa and as a longtime Member (from Sutra Pro days) I felt the tech support I personally needed was simply not there for me  Yes, there is an online help chat line, and there are recorded instructional videos, but I found I would sit for hours with many different windows open on my computer, trying to "fix" my ongoing issues, as I followed the instructional videos. Sometimes it worked, other times it didn't.&#10;&#10;As with any new launch, there were some big missteps, including a tech mess-up with my (previously flawless)  Zoom interface. With Arketa, many new Automations have been added, and although I worked very hard at updating my account I was really struggling with the lack of communication \&amp; support, until quite recently.  &#10;&#10;FYI, although every user might not need it, I would be happy to pay a bit more for some personalized tech support and help\! &#10;&#10;I'm happy to report that \[sensitive content hidden\], from the Arketa tech team, stepped up and reached out to me to help resolve most of my outstanding issues.  I have now received the tech support I needed to navigate the (still rather confusing) dashboard.  Thank you \[sensitive content hidden\]\!  You are terrific\!
> 
> FULL DISCLOSURE:  I previously left an extremely negative Review here  about my frustrations with the Arketa tech interface.  I'm very happy to report that \[sensitive content hidden\], from the Arketa tech team, subsequently reached out to me and she has helped to resolve most of my outstanding tech issues, which involved the Zoom interface, automated confirmation emails to my clients, as well as some difficulties with clients logging on to their accounts.  I have yet to resolve my problems with client invoicing, but I think that will be our next hurdle. Thank you \[sensitive content hidden\], for going the extra mile for me and helping to guide me through to a happy resolution\!

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### "So grateful for Arketa\!" — 5.0/5

> **Lora** | *15 April 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use–intuitive\! It's made admin, front desk/teacher, and customer support a breeze. And customer support has been a dream\!
> 
> **Cons**: We've requested a few features that will make some administrative tasks easier.
> 
> 9/10 because there is room for a bit of improvement. That being said, we are SO GLAD we switched\!\!\! Mariana Tek and Mindbody have NOTHING on Arketa.

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### "Arketa is the BOMB.com" — 5.0/5

> **Susan** | *17 January 2025* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Absolutely EVERYTHING\!\!\! The web design platform is easy to use and incredibly robust in what it offers you.  Setting up my account was easy as well, all the steps are easy to find and follow.  The integration with ClassPass has been a game changer, as has all of the integrations with Google and Zoom.  I can not say enough about how much I love Arketa and what it has done for my studio in just a short time.
> 
> **Cons**: I have yet to find something that I don't like about this system.
> 
> Perfect, and I mean that.  I was dragging my feet trying knowing I needed a new website and scheduling platform but I was hesitant to start the process because no one company ever seems to have exactly what you want.  I responded to an ad for Arketa on Instagram and set up a demo and was hooked immediately and THANK GOD for that, because it has been a god send.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/254111/sutra-fitness)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fitness/sutra-fitness-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/254111/sutra-fitness> |
| en-GB | <https://www.softwareadvice.co.uk/software/254111/sutra-fitness> |
| en-IE | <https://www.softwareadvice.ie/software/254111/sutra-fitness> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254111/sutra-fitness> |

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