---
description: Review of Switchbird Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Switchbird | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/1682/lead-management/software) > [Switchbird](/software/254178/switchbird)

# Switchbird

Canonical: https://www.softwareadvice.com.au/software/254178/switchbird

> Switchbird is a unified inbox that helps businesses manage customer communication across all messaging platforms such as text, Google, Facebook and more. Switchbird solves the problem of multiple inboxes by providing businesses with an easy-to-use interface to route messages based on the type of inquiry or industry. 

With its integrated calendar and CRM integrations, users can create tasks and follow up automatically with interested customers.

Switchbird offers built-in conversation logic to qualify inbound leads and collect surveys and request referrals via text.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Switchbird
- **Founded**: 2020

## Commercial Context

- **Starting Price**: USD 39.00
- **Pricing model**: Flat Rate
- **Pricing Details**: All plans are \*volume\* plans and messaging and phone usage are \*wholesale\*
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- Automated Responses
- CRM
- Campaign Management
- Contact Management
- Interaction Tracking
- Lead Capture
- Lead Nurturing
- Lead Segmentation
- Mass Texting
- Message Personalization
- Pipeline Management
- Polls/Voting
- Reminders
- Reporting/Analytics
- Scheduled Messaging
- Source Tracking

## Category

- [Lead Management Software](https://www.softwareadvice.com.au/directory/1682/lead-management/software)

## Related Categories

- [Lead Management Software](https://www.softwareadvice.com.au/directory/1682/lead-management/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.softwareadvice.com.au/software/431569/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.softwareadvice.com.au/software/167722/slicktext) — 4.8/5 (268 reviews)
3. [Clearstream](https://www.softwareadvice.com.au/software/321838/clearstream) — 4.8/5 (668 reviews)
4. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews)
5. [Omnisend](https://www.softwareadvice.com.au/software/100592/omnisend) — 4.7/5 (836 reviews)

## Reviews

### "The customizable software that agencies (and smart owners) need." — 5.0/5

> **Verified Reviewer** | *27 October 2020* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The automation sequences are a dream. Our first go-around with this was far more successful than we had anticipated. The first time we put this out to customers (34 to be exact) in our initial effort... we had a 97% completion rate. The owner, who has created and exited successful SAAS products before, has a strong intuition for user needs. We used the templates... reverse engineered them a bit... and customized them to our exact needs. Awesome. Oh and also, getting new numbers and inboxes is the easiest thing ever.
> 
> **Cons**: I wish it were easier to duplicate campaigns. Good news = sounds like that's coming in the next release.
> 
> My highest possible recommendation. We are excited to scale this (\!\!\!).  If you're looking for SMS/MMS marketing, but don't want to be constrained by: (1) putting a live body in front of it, 24/7 or (2) limited by simple, one-off "away messages" -- then THIS is the software for you. Built correctly, it works on auto-pilot.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/254178/switchbird)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/switchbird-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/254178/switchbird> |
| en-GB | <https://www.softwareadvice.co.uk/software/254178/switchbird> |
| en-IE | <https://www.softwareadvice.ie/software/254178/switchbird> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254178/switchbird> |

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