--- description: Review of Patient Prism Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Patient Prism | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Dental Software](/directory/4511/dental/software) > [Patient Prism](/software/260980/patient-prism) # Patient Prism Canonical: https://www.softwareadvice.com.au/software/260980/patient-prism Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/260980/patient-prism?page=2) > Patient Prism is a call recording software designed to help dental practitioners analyze patients’ calls and identify revenue opportunities. The platform enables administrators to gain insights into daily and hourly call summaries, voicemails and marketing analytics. Managers can receive feedback alerts to re-engage with potential customers and book appointments on a centralized dashboard. Patient Prism allows teams to analyze recorded calls and generate reports to assess follow-up actions as well as outcomes. Additionally, healthcare professionals can analyze marketing campaigns and use built-in certificates to reward staff members for performances. Patient Prism offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Google Ads and Google Analytics. Pricing is based on monthly and annual subscriptions and support is extended via phone, email, FAQ, knowledge base, chat and an online contact form. > > Verdict: Rated **5.0/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 22 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Patient Prism - **Location**: Tampa, US ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Flat Rate - **Pricing Details**: $99/month (billed monthly); $94/month (billed annually) $399/month (billed monthly); $379/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Appointment Management - Archiving & Retention - Call Tagging - Dental Practice Management - On-Demand Recording - Recording - Scheduling ## Integrations (2 total) - Google Ads - Google Analytics 360 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Dental Software](https://www.softwareadvice.com.au/directory/4511/dental/software) ## Related Categories - [Dental Software](https://www.softwareadvice.com.au/directory/4511/dental/software) - [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software) ## Alternatives 1. [Fathom](https://www.softwareadvice.com.au/software/423207/fathom) — 5.0/5 (807 reviews) 2. [Clari Copilot](https://www.softwareadvice.com.au/software/88654/wingman) — 4.7/5 (314 reviews) 3. [Gong.io](https://www.softwareadvice.com.au/software/75783/gong) — 4.8/5 (560 reviews) 4. [Weave](https://www.softwareadvice.com.au/software/158992/weave) — 4.3/5 (668 reviews) 5. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (866 reviews) ## Reviews ### "Patient Prims" — 5.0/5 > **Amit** | *9 February 2021* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, patient focused and good for staff. > > **Cons**: Nothing. It is very straightforward to use. ----- ### "User friendly and highly useful" — 5.0/5 > **Shannah** | *1 February 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our offices have benefited from Patient Prism tremensdously by having the ability to keep in touch with future patients. It was a smooth transition into Patient Prism and whenever we experience anything we have questions with support is always there for us. > > **Cons**: The only con to Patient Prism is that we have many locations and I would like for concerning calls to be flagged so I could listen to more concerning calls then trying to listen to many until I find red flags. > > Overall we are extremely pleased with Patient Prism and look forward to continuing our relationship. Patient Prism Academy is one of our best training tools. ----- ### "SO FAR its a great feature in managing our teams" — 5.0/5 > **Maya** | *15 July 2021* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Appreciate they rate the calls, saves us a step > > **Cons**: NOT SURE we are using the patient reminders yet? > > Need a bit more training to fully USE IT. ----- ### "Pushing Our Business Forward" — 5.0/5 > **Steven** | *29 January 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Their are several tools to help you improve your customer or patient interactions. I use the videos on the website for training our front desk staff. The recorded calls allow me to pinpoint what we are doing well as well as areas we can improve on. The breakdown of calls by employee allows me to apply accountability and celebrate achievements. > > **Cons**: I do not have anything negative to point out for our applied use of Patient Prism. > > Patient Prism has streamlined our front end process making it easier to follow up on missed opportunities and ----- ### "Favorite KPI Measuring Tool" — 5.0/5 > **Ashlee** | *29 January 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: This is the MOST simple to use platform I use on a day-to-day basis. It is so user friendly and easy to understand exactly what you are looking at and digesting. > > **Cons**: There is nothing I don't like... It would be cool if there was a notification system to let you know if your call connection/conversion, etc. fell below a certain threshold. > > Patient Prism allows us to quickly follow up with patients and it is so easy to understand. \[SENSITIVE CONTENT HIDDEN\] and all the staff are EXCEPTIONAL. They seriously make it all worthwhile with how patient they are with you and helpful all along the way. Patient Prism Academy is awesome also\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/260980/patient-prism?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/260980/patient-prism) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data