--- description: Review of Faddom Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Faddom | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [Faddom](/software/261756/vnt) # Faddom Canonical: https://www.softwareadvice.com.au/software/261756/vnt Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/261756/vnt?page=2) > Faddom is the ideal solution for IT leaders, systems architects, and infrastructure professionals who need accurate, real-time visibility into their hybrid environments—without complexity, risk, or resource strain. Whether you’re running a financial institution with hundreds of applications or managing cloud migrations for a government agency, Faddom helps you see exactly what’s running where—and how everything connects. Unlike legacy discovery tools or agent-heavy platforms, Faddom installs in less than 60 minutes and starts producing accurate, live application and infrastructure maps—without needing system credentials, endpoint agents, or access to servers. This makes it the perfect fit for security-sensitive organizations, lean IT teams, and project-based IT initiatives. Faddom’s unique value lies in its passive approach. It simply listens to traffic and uses advanced analysis to build a continuously updated topology of your environment. That means there’s no performance impact and no operational risk. It works across cloud (AWS, Azure), virtualized infrastructure (VMware), and on-prem systems—making it equally valuable for cloud-first enterprises, hybrid environments, and organizations still undergoing digital transformation. The platform supports a wide array of IT use cases, including: Change Management: Validate impact before executing IT changes and avoid surprises in your production environment. IT Documentation: Automatically maintain always-current documentation and visual diagrams of your entire stack. IT Asset Management: Discover, map, and track all assets—even in disconnected or inherited environments. Data Center Modernization: Plan consolidations, migrations, or decommissions with confidence. Cybersecurity: Monitor east-west traffic, detect unauthorized apps, and receive alerts for SSL expiration and known vulnerabilities (CVEs). Compliance: Export documentation for audits, demonstrate controls, and ensure proper segmentation. One of Faddom’s biggest advantages is how easily it integrates into your existing stack. It complements tools like ServiceNow, SolarWinds, and Splunk, and supports exports and integrations via REST API. The insights can be used to enhance CMDB accuracy, fuel observability platforms, or provide visibility to security operations centers. When it comes to deployment, Faddom respects your boundaries. It runs entirely within your infrastructure, does not send data outside your environment, and operates under strict security principles. It supports both online and air-gapped deployments and includes flexible licensing for SMBs through to global enterprises. Faddom is designed for: Enterprise IT leaders who want clarity across complex environments. Infrastructure teams migrating to the cloud or consolidating data centers. Security teams who need visibility without compromising policy. Auditors and compliance officers who require documentation and system transparency. IT generalists and sysadmins looking to replace outdated Visio maps or homegrown inventories. With world-class customer support, rapid onboarding, and a platform that scales with your environment, Faddom gives IT teams the confidence and clarity to act. Whether you’re preparing for a transformation project or just need visibility into what’s already there, Faddom delivers. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Faddom - **Founded**: 2022 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Free Forever - Up to 50 servers - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Asset Discovery - Change Management - Change Planning - Change Tracking - Configuration Management - Cost Tracking - Customizable Fields - Customizable Reports - Data Import/Export - Data Visualization - Device Auto Discovery - Hierarchical Mapping - IT Asset Management - IT Asset Tracking ## Integrations (1 total) - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ITSM Tools](https://www.softwareadvice.com.au/directory/4296/itsm/software) ## Related Categories - [ITSM Tools](https://www.softwareadvice.com.au/directory/4296/itsm/software) - [CMDB Software](https://www.softwareadvice.com.au/directory/4249/cmdb/software) - [IT Documentation Software](https://www.softwareadvice.com.au/directory/4607/it-documentation/software) - [Data Centre Management Software](https://www.softwareadvice.com.au/directory/4179/data-center-management/software) - [Change Management Software](https://www.softwareadvice.com.au/directory/4244/change-management/software) ## Alternatives 1. 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AI support generally answers the query in first go and support person then follows up on queries. > > **Cons**: When joined to domain, we loose the capability to sign in with the break glass account. So in case of a disaster where we have to quickly login using breakglass account we have to first disable domain join from the console CLI. > > Satisfied overall. We have all data sources listed in Faddom what we wanted. Support is amazing that is the best part. ----- ### "The ultimate affordable application dependency mapping tool for the system engineer" — 5.0/5 > **Marc** | *21 November 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: - Fantastic tool for phase out of legacy servers, domain controllers - fantastic documentation tool - Provides insight whether network staff have implemented firewall changes - Visual tool for change management - Ideal tool for datacenter or cloud migrations > > **Cons**: The licensing part sometimes need a manual renewal, this is however a minor issue. > > It is the only product where I actually can request new features or get immediate support feedback to implement my query. Faddom has brought me extremely much insight in the "hidden" domains of engineers and products (where people who have set them up in the past are no longer there). By far the best software product and company I have worked with in the last 25 years. ----- ### "Great Product" — 5.0/5 > **Matan** | *20 August 2020* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Mapping and Analyzing AWS Data Transfer \! \! > > **Cons**: nothing. great company, great peolpe, great product. ----- ### "Fast, Insightful Infrastructure Mapping with Room to Grow" — 5.0/5 > **Verified Reviewer** | *6 August 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It's ease of use and ease of installation. The data from the system is also very relevant. The price is right on target also. > > **Cons**: The depth of data presented can be complex, making onboarding and navigation slightly confusing for non-technical users. > > My experience with Faddom has been largely positive. It excels at providing clear, real-time visualization of application dependencies and network topology without the need for deploying agents. ----- ### "Great valuse and easy setup" — 5.0/5 > **Alex** | *11 August 2025* | Alternative Medicine | Recommendation rating: 9.0/10 > > **Pros**: Easy to setup and had maps withing hours. Quickly shows were and how systems communicate. Setup was done in under 2 hours > > **Cons**: Automatic updates occasionally have issues. Support is great and are able to quickly resolve the issue. > > The development team have been using it and love that they can quickly see how the apps communicate with different systems ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/261756/vnt?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/261756/vnt) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data