About Rain POS

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their stores. Features that separate Rain from the competition include POS/Website integration, integrated email & text message marketing, class management with online signup, rental management, invoicing with online payments, service & repair tracking, and consignment management. Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store. Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed. Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs and QuickBooks integration.
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Rain POS Software - Rain POS Marketing Dashboard
Rain POS Software - Rain POS Checkout Page
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Rain POS pricing

Rain POS does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Rain POS Reviews

Overall rating

4.2
( 128 reviews )
Write a Review!

Feature rating

Value for Money
4.1
Functionality
4
Ease of Use
4.2
Customer Support
4.2
5 reviews of 128 View all reviews
Roger
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4
5
Reviewed on 07/02/2020

Switched to Rain from Lightspeed

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros

Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Cons

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Alternatives Considered

Square Point of Sale and Shopify POS

Reasons for Choosing Rain POS

Price at first - Lightspeed wanted us to pay 40% MORE than we did previously and provide us less.

Switched From

Square Point of Sale and Shopify POS

Reasons for Switching to Rain POS

Price, integrated marketing features and the ability to "push" items to Reverb.com.
Bonita
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 19/03/2021

Best software for quilting shops.

Positive all the way. Solutions are always there when we come up with something new or unique to sell. It really helps guide the way I do business.

Pros

Rain Pos is dependable, well priced with instantaneous software help. The company LISTENS to their clients, I can't emphasize this enough. My POS is with me everywhere, at the doctor, on vacation, in bed at night.

Cons

I would like an end of day report on products loaded into the system.

Alternatives Considered

POSIM

Reasons for Choosing Rain POS

TRS was retiring their dos system.

Reasons for Switching to Rain POS

It was designed for quilting. They understand all of the pins and needles.
Rich
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
3
2
Reviewed on 11/10/2023

Neat system horrible customer service

As a product it’s great but as a company it’s horrible. Terrible customer service and support.

Pros

It was all in one with a nice platform. Handled customer accounts and payment links built into the invoices.

Cons

They promised the world and delivered nothing. The on boarding took months and I had to pay for service during the $2,000 cost of onboarding. Then when we went to cancel they said you have to give us a notice. Why you said zero length contract.

Mary Virginia
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 17/12/2020

Love this system!

I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.

Pros

Product is very easy to use. It's nice that I can put items on my website right from the product page. Web page is easy to edit.

Cons

I wish there were more yarn and knitting notions vendors integrated into the system.

Alternatives Considered

Lightspeed Golf

Reasons for Switching to Rain POS

The reps presented the information well. They answered any question I had and were willing to show me on a demo. The nicest people work here.
Lance
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 07/02/2020

Rain POS

Pros

This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn.

Cons

Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.

View all reviews

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