--- description: Review of OrthoTrac a Sensei product Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OrthoTrac a Sensei product | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Dental Software](/directory/4511/dental/software) > [OrthoTrac a Sensei product](/software/262461/orthotrac) # OrthoTrac a Sensei product Canonical: https://www.softwareadvice.com.au/software/262461/orthotrac Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/262461/orthotrac?page=2) > OrthoTrac, a Sensei product, is HIPPA-compliant software that helps orthodontists build and manage productive practices. It provides daily to-do lists, identifies high-priority items, and provides recommended actions. With Orthotrac's scheduling feature, practices can streamline patient scheduling using drag-and-drop functionality and manage schedules across multiple locations, chairs, and timeslots. Practices can accurately track finances using enhanced reporting options. -OrthoTrac is integrated with these Patient Solutions. eClaims eClaims provide the only electronic claims solution integrated with your software. Send claims to payers who accept electronic submissions and identify those who only accept paper claims. Save money and time while reducing errors and ensuring patient satisfaction. Plus, eClaims are HIPAA compliant, reduce paper waste and meet contactless guidelines. Patient Forms Though some health restrictions from the past few years have been relaxed, many precautions remain—and some patients have come to prefer these safety measures. Carestream Dental’s Patient Forms facilitate a faster, contactless appointment check-in process by allowing patients to complete forms online before their visit. Digital Patient Forms is available to Sensei Cloud users and SoftDent and OrthoTrac on-premise and hosted users. -Integrated Patient Engagement Patient Manager Patient Manager allows offices to generate more revenue by efficiently communicating and engaging with their patients in their preferred methods, streamlining office check-ins and optimizing patient satisfaction. Offices can utilize a wide array of key features and functionalities such as two-way texting, including images; reputation management tools; appointment reminders with traffic notifications; new patient acquisition tools; and website build-outs. Patient Manager was built to seamlessly integrate with your Carestream Dental practice management software, allowing your practice to enhance the patient experience life cycle, from acquisition to continued engagement. > > Verdict: Rated **3.7/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 10 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.1/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Carestream Dental ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customizable Reports ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Dental Software](https://www.softwareadvice.com.au/directory/4511/dental/software) ## Alternatives 1. [CareStack](https://www.softwareadvice.com.au/software/61103/carestack) — 4.8/5 (188 reviews) 2. [Adit](https://www.softwareadvice.com.au/software/214384/adit) — 4.7/5 (264 reviews) 3. [BestoSys](https://www.softwareadvice.com.au/software/32077/bestosys) — 4.8/5 (293 reviews) 4. [Practice-Web](https://www.softwareadvice.com.au/software/2735/practice-web) — 4.9/5 (115 reviews) 5. [Curve Dental](https://www.softwareadvice.com.au/software/2547/curve-dental) — 4.4/5 (285 reviews) ## Reviews ### "Manage your patients with Orthotrac\!" — 5.0/5 > **Verified Reviewer** | *17 October 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: There are a lot of features that adapt well to our orthodontic practice. The schedule is easy to read and understand by using color coding by procedure, doctor, or patient status. > > **Cons**: Some of the features come with additional charges. There are glitches, and support is hit or miss with response time. ----- ### "Orthotrac for your Ortho practice" — 4.0/5 > **Patricia** | *31 March 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Patient treatment card and user friendly > > **Cons**: We get errors. I recently lost alot of my saved letters due to the Microsoft update > > Good, I have found good software support when needed. ----- ### "incompetent" — 1.0/5 > **Christopher** | *6 March 2026* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I have used carestream orthotrac for over ten years. I agreed to switch over to Sensei. However the transition has been terrible. Even after talking to management they promised me to get things moving in the right direction but nothing has changed. Poor services and incompetent people > > **Cons**: incompetent people, conversion takes over a year and they can not get it done. there is no accountability . > > even when I was using orthotrac the service is horrendous. incompetent people, conversion takes over a year and they can not get it done. there is no accountability . ----- ### "Great Software if you don't want Cloud based" — 4.0/5 > **Krista** | *7 November 2024* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: I loved the Reports, and it was user friendly > > **Cons**: Unable to work when internet went down, and we wanted to upgrade to Cloud based software > > We liked the software but wanted to upgrade to Cloud based system ----- ### "good product but support could be better" — 4.0/5 > **Samantha** | *30 June 2022* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Very user friendly software, auto payments feature is great \& schedule is easy to work with. > > **Cons**: If something goes wrong the response from support is hit or miss \& usually has to escalated. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/262461/orthotrac?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/262461/orthotrac) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data