---
description: Review of Q Waits Business Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Q Waits Business | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Visitor Management Systems](/directory/4205/visitor-management/software) > [Q Waits Business](/software/265264/q-waits-business)

# Q Waits Business

Canonical: https://www.softwareadvice.com.au/software/265264/q-waits-business

> Q Waits Business is a cloud-based waitlist management solution designed to help businesses manage virtual queues using artificial intelligence (AI) technology. Professionals can manage multiple queues simultaneously and redirect customers to various kiosks according to requirements.&#10;&#10;Q Waits Business allows customers to facilitate check-in processes via SMS, mobile application or embedded URL links across business websites. It provides mobile applications for iOS and Android devices, which lets managers remotely monitor, track and update the waitlist status of clients. Additionally, users can inform customers about their position in the waitlist through automated notifications.&#10; &#10;Q Waits Business enables businesses to generate administrative reports to gain an overview of queue lengths, service categories and average wait time. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Boolean Array
- **Founded**: 2020

## Commercial Context

- **Starting Price**: CAD 36.99
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: In addition to free, 3 paid monthly plans available with more features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Customer Database
- For Restaurants
- Prioritization
- Public Waitlist
- Queue Management
- Reporting & Statistics
- Self Check-In/Check-Out
- Visitor Tracking
- Waiting Time Tracking
- Waitlist Status Tracking

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Visitor Management Systems](https://www.softwareadvice.com.au/directory/4205/visitor-management/software)

## Alternatives

1. [WaitWell](https://www.softwareadvice.com.au/software/322615/waitwell) — 4.9/5 (84 reviews)
2. [Genius](https://www.softwareadvice.com.au/software/435569/Genius-for-Restaurants) — 4.5/5 (185 reviews)
3. [Qminder](https://www.softwareadvice.com.au/software/166948/qminder) — 4.8/5 (93 reviews)
4. [OpenTable](https://www.softwareadvice.com.au/software/439120/opentable) — 4.7/5 (1317 reviews)
5. [TablesReady](https://www.softwareadvice.com.au/software/264743/tablesready) — 4.7/5 (66 reviews)

## Reviews

### "Fantastic Solution" — 5.0/5

> **Adam** | *17 December 2020* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: This product was very easy to implement into our organization from both the business side and customer side. It required little to no investment. The interface is very intuitive and it is very reliable.
> 
> **Cons**: I cannot think of any cons to this software.
> 
> As an early learning center, we need to limit the number of people entering our buildings during the pandemic. This creates a significant problem during our busy times of dropping off and picking up of the children. Our initial solution was to have people line up outside the building. This was not only bad for inclement weather, but created a safety issue. This software resolved all of these issues. Our families love how easy and convenient it is. Our staff loves the organization it provides. Implementation was simple. Q Waits provided a training session for our staff and within two days we were up and running the software without a single issue. I couldn't have imagined a queuing software could be so simple to use and affordable as this is. Thanks Q Waits\!\!\!

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### "Great tool to handle walk-in customers and manage our sales staff" — 5.0/5

> **Gary** | *19 January 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The setup was easy and intuitive, the company was very helpful with any questions and were quick to respond when we had some initial problems. It allows for some easy customisations and it looks very professional for our business. &#10;We haven't used much of the analytics yet, but it should help us to understand more of the traffic flow and to schedule our sales staff.
> 
> **Cons**: No issues that we have found and we do like the total package.
> 
> It was easy to set-up and there is very little learning curve. They are adding new features and expand on the existing. Their customer support is great and a pleasure to work with.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/265264/q-waits-business)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/visitor-management/q-waits-business-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/265264/q-waits-business> |
| en-GB | <https://www.softwareadvice.co.uk/software/265264/q-waits-business> |
| en-IE | <https://www.softwareadvice.ie/software/265264/q-waits-business> |
| en-NZ | <https://www.softwareadvice.co.nz/software/265264/q-waits-business> |

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