---
description: Review of Solgari Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Solgari | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Solgari](/software/2671/solgari-cloud-pbx)

# Solgari

Canonical: https://www.softwareadvice.com.au/software/2671/solgari-cloud-pbx

> Solgari is a cloud-based contact center and communication solution for small, midsize and large businesses. It caters to financial services, FinTech, e-commerce, retail, logistics, recruitment and government. Primary features include real-time communication, compliant recording, encryption, archiving, interactive voice response, speech analytics, voice verification, reporting and statistics.


Other features include two-way SMS and MMS, WebRTC meeting, customer relationship management and IT integration. These applications are MS Dynamics 365, Salesforce and Zendesk.


It allows users to communicate via digital channels such as voice, WebRTC, video, SMS and chat. It provides skill based routing, barge-in, IVR and queuing. It allows users to adhere to compliance standard such as GDPR, PCI DSS and MiFID II. The speech analytics feature provides word and phrase searching in recordings.


Solgari is offered in a subscription pricing. Customer support is offered via user manuals and a support site. It is available globally in 33 countries.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Solgari
- **Founded**: 2009

## Commercial Context

- **Starting Price**: EUR 100.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Multiple service modules all priced on a SaaS per user per month basis.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, European Portuguese, French, Portuguese, Spanish
- **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia and 158 more

## Features

- AI Copilot
- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Call Transcription
- Chatbot
- Computer Telephony Integration
- Contact Management
- Generative AI
- IVR
- Inbound Call Center
- Outbound Call Center

## Integrations (7 total)

- Dynamics 365 Customer Voice
- HubSpot CRM
- Microsoft Entra ID
- Microsoft Teams
- RapidStart CRM
- Salesforce Platform
- ServiceNow

## Support Options

- 24/7 (Live rep)

## Category

- [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software)

## Related Categories

- [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software)
- [Manufacturing CRM Software](https://www.softwareadvice.com.au/directory/3825/manufacturing/software)
- [Consulting CRM Software](https://www.softwareadvice.com.au/directory/3837/consulting/software)
- [Distribution CRM Software](https://www.softwareadvice.com.au/directory/3846/distribution/software)
- [SIP Trunking Providers Software](https://www.softwareadvice.com.au/directory/425/sip-trunking/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Convoso](https://www.softwareadvice.com.au/software/2799/safesoft-contact) — 4.5/5 (386 reviews)
3. [Genesys Cloud CX](https://www.softwareadvice.com.au/software/323407/pureconnect) — 4.3/5 (262 reviews)
4. [CXone Mpower](https://www.softwareadvice.com.au/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (581 reviews)
5. [Talkdesk](https://www.softwareadvice.com.au/software/20039/talkdesk) — 4.5/5 (732 reviews)

## Reviews

### "Excellent call quality & collaborative features" — 5.0/5

> **Yvonne** | *20 July 2016* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It integrates very well with our existing Microsoft Dynamics CRM system and the range of collaboration features on offer if needed are extensive.
> 
> Call quality was a key priority for us and Solgari have delivered a cloud telephony solution which completely delivers on our needs in this respect. The ability to scale up and subscribe to additional features when needed has been a huge bonus for us too as the Solgari platform offers a number of cloud collaboration modules which are relevant to our needs.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2671/solgari-cloud-pbx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/solgari-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2671/solgari-cloud-pbx> |
| en-GB | <https://www.softwareadvice.co.uk/software/2671/solgari-cloud-pbx> |
| en-IE | <https://www.softwareadvice.ie/software/2671/solgari-cloud-pbx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2671/solgari-cloud-pbx> |

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