About Acronis Cyber Backup

Acronis Cyber Backup Cloud is a cloud-based and on-premise data backup and MSP solution that provides data protection for businesses of all sizes. Acronis Cyber Backup offers complete business protection and fast data recovery to make sure that your business is protected from any cyber attack and any operational and production downtime. This solution is available in 2 packages, Standard and Advanced, to suit any business needs. With Acronis CB, IT professionals are able to manage any user device through a centralized web console, minimizing recovery time objectives (RTO). On top of this, tasks and issues can quickly be resolved with customizable dashboards and device information. For business protection, Acronis Cyber Backup Cloud offers disk-imaging backup for a business entire system including cloud workloads from Office 365 , Microsoft Azure and Amazon EC2. IT professionals can store all of these backups to different devices such as local disks, network disks, or Acronis Cloud storage. With Acronis Universal Restore, IT professionals are able to recover any of these backups to Windows and Linux systems and provide recovery options such as virtual, bare-metal and cloud recovery.
Acronis Cyber Backup Software - Acronic Cyber Backup Cloud Dashboard
Acronis Cyber Backup Software - Acronis Cyber Backup Cloud Device Management
Acronis Cyber Backup Software - Acronis Cyber Backup Cloud Backups Dashboard
Acronis Cyber Backup Software - Acronis Cyber Backup Cloud Backup Data
Acronis Cyber Backup video
Acronis Cyber Backup Software - Acronic Cyber Backup Cloud Dashboard - thumbnail
Acronis Cyber Backup Software - Acronis Cyber Backup Cloud Device Management - thumbnail
Acronis Cyber Backup Software - Acronis Cyber Backup Cloud Backups Dashboard - thumbnail
Acronis Cyber Backup Software - Acronis Cyber Backup Cloud Backup Data - thumbnail

Acronis Cyber Backup pricing

Acronis Cyber Backup does not have a free version but does offer a free trial. Acronis Cyber Backup paid version starts at USD 69.00.

Starting Price:
USD 69.00
Free Version:
No
Free trial:
Yes

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Browse Acronis Cyber Backup Reviews

212 of 212 reviews
Sort by:
Eugenio
Eugenio
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/02/2022

About Acronis Cyber Backup

full and satisfactory experience of use, however having found other vendors offering solutions with equivalent functionality at a fraction of the cost, I have opted to switch (just a question of cost).

Pros

we are definitely talking about a market leader in backup solutions; few vendors can match it in terms of functionalities and capabilities.

Cons

costs; due to costs this vendor is not an alternative for customers with low budgets. if lower costs were offered, it would certainly be a recommendation for any type of case in backup requirements.

Dan
Dan
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
3

5
Reviewed on 21/06/2018

Acronis Backup has all of the state-of-the-art features you need for quick recovery

Pros

The ability to virtualize from your backup media is a huge asset. This means that if your server fails, you can boot it up in a virtual environment and get it all configured in about 30 minutes. Having a VM fail-over server is the best part of this backup.

Cons

The interface to recover can be confusing. It's best to start with a totally erased, non-formatted recovery drive. If it's formatted already it might map partitions incorrectly. Full recovery outside of VM can be slower than Windows Server Backup.

Dalton
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
1

2
Reviewed on 28/09/2020

Constant Issues

My experience with Acronis started out great. No issues getting our workstations backing up to our various backup plans for the first year. We've been struggling to get our devices backing up constantly for several months. Customer support has been unable to solve our error messages.

Pros

The ability to see the device's last connection and IP address helps me determine whether their backup plan needs to be switched for a day or so. We have a lot of users that move from site to site.

Cons

Constant issues with registering the deployed agents, applying backup plans and using our licenses.

Dustin
Dustin
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/02/2018

Expensive, but effective.

Pros

Acronis is very good for what it does -- it takes backups quickly; the backups are easy to manage, and it offers all of the basic features you'd expect if you came from a legacy solution like BackupExec.

Cons

Sometimes... it just acts weird. I've had to have support come in and run scripts against our backup database several times in the last few years, because it just gets in a weird funk (for example, showing "next start" for some backups as being in the past, or perpetually showing a task as "running" even though it completed weeks ago. Support is quick to help, though, and solves the problem every time.

Andrigo
Andrigo
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/06/2019

The best backup software for your business.

Acronis has proved to be the best backup solution on the market, and i've tested a bunch of other software before start using Acronis. Can't complain about nothing related to the software. Support is good, documentation is excelent, usability is perfect.

Pros

As a certified professional, Acronis has been to me the best backup software on the market. It's just not because of the functionalities. It's because how they works. The backup and restore processs are flawless, bare metal recovery are incredible reliable, universal restore works like a charm. Every single feature works very well.

Cons

Price. Acronis is an expensive solution compared to others in the market. I think they should change their licencing method.

Claudiu
Claudiu
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/04/2019

Good imaging backup

I couldn't find a replacement for Acronis (so far) and I've tested several other imaging apps - while there are some that get close (Macrium), still Acronis rules in this field.

Pros

Acronis Backup allows aside the regular file/folder based backups also imaging. Basically you can create a "clone" of your entire hard drive and restore it in case something goes wrong. We also used this functionality to easily install the OS on multiple computers at once, instead of doing it one-by-one. Basically you install and configure one computer with everything you need, then you use Acronis to create an image disk and clone that onto the other computers.
For file/folder backups there are other good alternatives, but for imaging Acronis is still the best choice.

Cons

Price is a bit steep, but if you need the full functionality then it's worth it. If you only need simple file/folder backups, even the included Windows Backup program will be enough.

Kevin
Kevin
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/04/2018

Love this Program, Catch it on sale and its even better.

Pros

Acronis is very easy to use
Has a great GUI
Backup to and from pretty much anywhere you want
Hardware independent restore is awesome, that feature alone has saved my bacon a few times.
Backup an entire machine sector by sector with a flash drive.

Cons

I honestly can't think of any problem or complaint I have with Acronis, Its a great software with much needed options and it easy to use.

Mark
Mark
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 12/06/2018

This image software has saved me a few times when i have needed to retrieve files from an image

Pros

The retrieving of files from an image changes the way i work. This is by far the best part of the software for me.

Cons

Sifting through their support site can be a bit much when looking for a specific issue or article. Clean that up a bit and they will get an extra star

Barry
Barry
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 30/11/2018

Solid Backup Software

Overall a great experience and dependable backup software.

Pros

I do like it's ease of use and functionality. It has been very easy to deploy and restore files and full system images.

Cons

User interface can sometimes be a little confusing.

ukasz
ukasz
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 15/10/2022

Good and packed with features backup software

Its really good and highly adanced backup software, if you can afford it, then i can recommend it. For me it's too much for backup software.

Pros

Acronis is definitly advance backup software with a lot of features. It does support almost every if not every platform you are probably using. You can start a copy of your machine directly from backup if you are in a hurry situation.

Cons

To be honest, its the price, I think its to high.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/04/2022

Acronis Cyber is so easy & effective

Pros

It came preloaded with a portable hard driver I purchased and was super easy to install & set up. It works flawlessly and I back up my entire pc each week to ensure I don't lose files or images that can't be replaced. It doesn't take much space on my pc nor does it seem to require much memory to run effectively - you won't even realize it is there!

Cons

I don't have any dislikes at this time. I've been using it for over a year and have zero complaints to register about the product.

Berndt
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/02/2018

For me the most important program ever

Pros

Due to frequent changes in the software, such as Updates and new installations or even the risk of viruses make it absolutely necessary to make regular backups. I have been using Acronis for many years and have never been disappointed When I had to restore the system it worked great! I like it best that you can search the backups at any time and copy data from it. Thus one can repair small problems also on the fast. The possibility to restore the backup also on changed hardware or to integrate own drivers round out the whole still.
The rescue media has worked on every computer so far and is regularly updated with new features. Almost every year under the Extras menu you will also find new functions such as system integration or tools from third-party manufacturers. If you want to be on the safe side, you can also use the Try & Deside function to undo system changes immediately. The backups can even be converted into a virtual machine via detours and integrated in Virtual Box, which allows you to try everything without risk.
All in all a must have for me!

Cons

Some years ago there was the possibility to buy a Plus version. In this one got additional futures. This was later abolished and the futures were so available. For some reason, parts of it did not exist one or two years later. That was not enjoyable then. In the meantime, the best futures are back and everything is fine!

Hap
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2022

Review Of Acronis Cyber Backup

Overall I was very pleased with this product as I used it in managing about 100 computer systems at a major university.

Pros

I used this product for over 10 years as a IT professional at a major university. It was easy to install and operate.

Cons

The learning curse is a little steep if you want to experience all the features of this product, though you can get it up and running very quickly.

Verified Reviewer
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
2

4
Reviewed on 10/10/2017

Good product

Pros

It's a very simple product to use and provides a great imaging platform for a low cost. Overall does a good job at backups of individual desktops.

Cons

Limited to desktop backup. Not a good piece of software in a VM environment.
Images can be very large and does not offer compression.

Patrick
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/03/2020

Great image software

This has been very beneficial to use with all the laptops and servers we need to image and backup. Switched from Symantec Ghost and it was a very good move

Pros

We have been using this for awhile now and love it's use and that it's very user friendly. We backup and restore all of our images using Acronis and haven't been disappointed

Cons

Switched from Symantec Ghost and haven't found any cons to this software. It's more user friendly and been great to work with

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2019

Absolutely amazing

From single machines with a incremental backup, to a full server farm with disaster recovery.
It's that good.

Pros

Acronis Backup is super scalable.
Flexible.
Easy to use.
And has great reporting abilities.

Cons

Nothing to dislike other than the hard limit of 100MB for 'dowloads' rather than recoveries but I hear they're looking into this further on into the year.

Verified Reviewer
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/09/2018

Favorite Backup Software

Pros

Acronis Backup has worked great when I needed to make disk image backups of PCs and for recovering from hard drive failure. It offers a ton of features and works better than any of the other backup software I've used over the years.

Cons

It can be difficult deciding what version of the software you might need. You might be tempted to go for the advanced version (more expensive) of the software but most people will likely be fine getting the standard version that still has a ton of awesome features.

ASIF
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 27/10/2020

Reliable, Cost Effective Solution For Backup & Recovery Of Business Critical Data"

It is very stable, and reliable solution, I have never run into any kinds of issues with it and we were able to restore backup on some systems without losing any data.

Pros

1- It is Reliable, cost effective and has many useful options to backup and restore mission critical data

2- Acronis Backup plans are very easy to configure

Cons

I have not found anything that I dislike about Acronis. It does everything we need and more, without issues however below are some points where it need some improvements.

pradeep
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 03/12/2019

Acronis backup - value for money

Overall I think this software is every bit worth the money it costs because if you don't have a backup then it will definitely cost you more to recover the data and maybe you may never be able to recover the data. Apps can always be installed, but imagine losing all precious family photos and videos.

Pros

What I like most about this software is the capability to make hot backup. Not long ago, I had problems with my laptop and I had to send it to the manufacturer and since I had Acronis backup I was able to restore my data and apps after I got my laptop back. This software will save a lot of trouble and money in case something goes wrong with laptop/PC.

Cons

Sometimes, when doing cold backup this software does not recognize my external hard drive. There are also times when mounting a backup as a drive takes a few attempts which could be frustrating.

Verified Reviewer
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 09/03/2018

Great backup program for both physical and virtual servers

Pros

Perfect for backing up from cloud platforms or even physical servers. Works as a great backup situation or even for imaging purposes. Support is always helpful and can work through issues over the phone or a virtual meeting.

Cons

Interface can be a little confusing at times with a lot of options on the screen, interface also freezes from time to time when using it.

Elan
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2019

Acronis - Great Local Backup

For backing up my local drives while offering Ransomware protection, my experience with Acronis has been great.

Pros

The GUI and various options are easy to figure out and configure. There are many different backup options, and the on-board Ransomware protection is a plus.

Cons

The software does crash on a somewhat regular basis and appears at times to be a memory hog. However, most of the time it works just fine.

Kevin
Kevin
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 16/10/2019

Acronis imaging

I love using Acronis to backup my desktop to my NAS and also to create images of computers that I am working on.

Pros

I like how easy and quick it is to make an image of a computer. I also REALLY like the universal restore feature, this is great for restoring a system on dissimilar hardware.

Cons

The one con I can think of is that in order to explore an image you have created, you must have the Acronis software installed on your computer to do so. Windows cannot open a .tib file on its own.

Syed
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 18/01/2023

Simplicity for Backup

Pros

Ease of usage, performance and reliability

Cons

Interface struck sometimes slow down access

Verified Reviewer
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 16/07/2019

Full featured cloning and backup software for home and small business

When available, Acronis is my go to cloning tool when upgrading to an SSD. Also handy for scheduled backups.

Pros

Easy to set up and use, intuitive interface, and prompts to ensure you are backing up from and to the correct source and target

Cons

free versions require one of the hard drives to be from a short list of supported manufacturers.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/01/2018

Great backup software for Mac

A reliable backup solution for my work PC.

Pros

The backup software that comes with Mac and Windows are a bit rudimentary. Better than nothing, but very bare bones. And if you've ever had a Mac OS Time Machine restore fail on you, well...you only need to have that happen once before you lose your trust in it. If you're looking for a more robust and reliable local backup solution, this is the solution that you're looking for.

Cons

I moved from Time Machine to this, so I miss the ability to restore specific files quickly. But I very much rather have a backup I trust will work when a restore is needed.

Rob
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
1

1
Reviewed on 28/01/2025

Do NOT give them your credit card info!

The absolute worst customer service ever. I was previously using Acronis for personal and business PCs under different subscriptions. I cancelled my personal account year's ago yet their distribution partner, Cleverbridge, renews it every year with credit card info they kept without my permission and multiple advisories to remove same. This year they did it again and it took weeks to get a refund. I have dozens of emails and ridiculous comments from Acronis and Cleverbridge who pass the buck between each other.

I never got all my money back and am stuck with them for a few more months. Rest assured I will not renew with them nor will I ever buy software via Cleverbridge. They are in no way GDPR compliant and if they ever have a data breach, know that your credit card info is kept by them regardless of what you allow/tell them.

It one thing to create software that works (most of the time) but screwing up customer service like this will hopefully lead them to wake up and treat customers fairly or go out of business......

Happy to share the litany of e-mails that range between ridiculous and humorous. Buyer beware!

Pros

It worked on Mac and PC which was a plus. This is a product that has evolved over the years so it is still maturing.

Cons

When there is a tech issue, their outsourced customer service barely speaks English and it takes a ridiculous amount of messaging to solve the simplest things.

Alternatives Considered

Macrium Reflect Workstation

Reasons for Switching to Acronis Cyber Backup

It supported both Mac and PC which was compelling.

Response from Acronis

We are very sorry to hear this story and would like to analyze your experience in more detail so that we can improve the quality of our services, including those of our partner Cleverbridge.
You've mentioned:
>"Happy to share the litany of e-mails"
Could you please forward that to
[email protected] ? Also, please share any support ticket number you had.

Replied 11/02/2025
Claudio
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 18/12/2024

A combination of practicality and userbility

The software has made it easy for us to monitor our devices for viruses and malware attacks. It has also provided us with as evidence remote patch management systems.

Pros

Fast customer services and ability of the software to effortlessly scan locate endpoints.

Cons

Steep learning curve is the only issue with the software.

Lucia
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 18/12/2024

My Experience With Acronis Cyber Backup

Pros

I like that this is a scalable and an affordable business data backup software.
It is very secure and guarantees business data security.
Searching and retrieving/recovering backed up data is easy.

Cons

With Acronis Cyber Backup, there hasn't been challenges. It is all perfect.

Roman
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 28/02/2024

Best solution for Disaster & Recovery

Pros

The best thing about it is the different options for restoring while keeping RPOs and RTOs low.

Cons

The price and that it is not so modular, there are many functionalities that we don't need because we cover them with another product and we can't stop paying for them.

Pascal
Pascal
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/11/2023

Reference for imaging

Pros

Since Ghost is out of the picture, acronis is the top in image-based backup.

Cons

It is a bit expensive compared to similar competitors.

Hugues
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 04/07/2023

A great backup solution for everything.

Pros

The product is very easy to use, the everyday check of the backup is very clear. Need a specific file? No problems ! Check the backup and restore it with ease. Multiple backup location is easy too.

Cons

There not much cons about acronis. The cloud plan is a bit expensive, and you can't really have a FTP plan as easy as the cloud plan but it's worth.

Kavindu Githsara
Kavindu Githsara
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2023

Navigating the World of Backups

Despite its minor drawbacks, Acronis Cyber Backup has been a reliable backup solution for our IT services company. Its user-friendly interface, variety of backup options, and fast data recovery make it a valuable tool to have. It does have its share of flaws, like being a bit slow during backups and a somewhat steep price, but in the end, the pros outweigh the cons. If you're looking for a reliable backup solution, I'd definitely recommend giving Acronis Cyber Backup a try!

Pros

I've been using Acronis Cyber Backup for a while now in our IT services company, and I've got to say, it's a pretty solid backup solution. The best part is its ease of use. I found the interface quite user-friendly, and it didn't take me long to figure out how to create and manage backups. The software also offers a variety of backup options, like full, incremental, and differential backups, which is awesome because it allows me to choose the one that fits my needs the best. Another great feature is the ability to restore data quickly. In the few instances where I've had to restore data, the process was fast and hassle-free.

Cons

While Acronis Cyber Backup is a good software, it does have a few drawbacks. One thing I noticed is that it can be a bit slow when performing a backup, especially if you have a lot of data to back up. This can be a bit annoying when you're in a hurry. Also, the software can be a bit pricey, especially if you're a small business or just getting started in the IT industry. I also wish they provided more detailed tutorials or help articles for some of the more advanced features. Sometimes it takes a bit of trial and error to figure things out.

Nitesh
Nitesh
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/03/2023

The best backup and data protection service

My overall experience with Acronis Cyber Backup has been excellent. It not only provides data protection for my customers' data but also helps me to grow my revenue.

Pros

The most useful features of Acronis Cyber Backup are the backup itself along with the security features like malware protection, ransomware protection and vulnerability assessment.

Cons

There is hardly anything to dislike about Acronis Cyber Backup. In fact, they frequently roll out features that resolve any limitations they may have.

Alternatives Considered

Veeam Data Platform
Warren
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 06/06/2022

Easy to setup and reliable to restore from.

We have been using Acronis for sometime now, and it is a very user friendly solution. It offers lots of options, and the time where we have had to restore, it has been successful every time.

Pros

One of the best parts of Acronis ,is just how easy it is to setup and configure. It comes with so many options and features. If you want a simple backup, a few clicks and your away. If you want encryption and compression etc. equally a easy,.

Cons

What we would like to see, is a way of customizing the email address which sends us the backup alerts. This way we can administer it easier, as it creates tickets in our ticket system.

Alternatives Considered

VM Backup

Reasons for Choosing Acronis Cyber Backup

We were looking for software which we could sell to our customers, and the MSP side of Acronis allows this better than Altaro.

Switched From

VM Backup

Reasons for Switching to Acronis Cyber Backup

The ease of use and the plethora of features which Acronis offers, meant it was a very easy choice.
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 05/05/2022

The Disaster recovery for your infrastructure

Overall Acronis has been rock solid for me. I was surprised by the simplicity at first but have come to embrace it. I had setup complicated Veeam Cloud Connect solutions in previous roles, so in my mind Backup Solution= Complicated. Not so with Acronis.

I have had to engage support once or twice, and I'm happy to say they got me what I needed without much fuss.

Pros

Initially we needed a backup solution for Office 365 (email,sharepoint,teams etc) and sent out requests to our VAR. He came back with Acronis, which I'd used many years ago personally. Coming from a Veaam background professionally, I was very much going to go with an onsite solution backed by Veeam, but I gave Acronis a try.

The Fact that I had everything setup in 10 mins and backing up, kinda sealed the deal. I'd not expected it to be that simple.

Later I'd a need to backup a few VM and servers that had no local storage for... no problem, install the agent and it's backed up to Azure Blobs.

Also very cool, is that I used Acronis to migrate these servers to Azure eventually, simply be restoring from Acronis to Azure.

Cons

Backing up O365 services to Azure blobs? And only to Europe North? Not what I would call Disaster recovery, in the event that Europe North has issues.

Alternatives Considered

Veeam Data Cloud for Microsoft 365

Reasons for Choosing Acronis Cyber Backup

No need for onsite storage, and simplicity of setup.

Reasons for Switching to Acronis Cyber Backup

No need for onsite storage, and simplicity of setup.
Mukul
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 30/04/2022

All in one backup solution which can be opted for without the concern of CAPEX.

I am using Acronis for the last could of months and yet I did not face any issue in terms of working as well as their support's response time is also too good.

Pros

There is no need for any minimum billing commitment for Aronis cyber cloud (if you opt for the same from Acronis resellers), as well as they offers the backups for each and every type of computing load and Operating Systemes in addition we can monitor and configure the backup from a single pan of glass (i.e. Acronis Console).

Cons

We can not configure or use our own AWS S3 or Microsoft Blob as storage.

Alternatives Considered

CrashPlan

Reasons for Switching to Acronis Cyber Backup

No fixed commitment as well choice of data center location in addition to a backup solution available for all types of computing nodes.
Francis
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 13/08/2019

Great Backup, When You Know How!

I require backup software that is consistently reliable, yet offers the flexibility to backup my entire computer system, including system files. Then, I want to easily restore any of my backup file versions as required, especially if I purchase new computers that need the same configuration as my existing ones. Crucially, if any of my computers should break beyond repair, I want to use my backup files to restore on any new computers.

Acronis, delivers on the above. I am very appreciative for this and have had cause to use these features. I am accustomed to a backup routine and do this weekly. I keep three generations of backup. Acronis has a great feature of validating each backup that, I presume checks each file for errors. Comforting to know when your data is important.

Pros

Acronis has an extensive suite of backup features, with a myriad of options. You will find all that you need from backing up all of your hard drive to selected files. You can backup to an external drive or to the cloud, you decide. Your backup files are available whenever you require, for the inevitable disaster, when you will be thankful you backed up regularly. Its one of the few backup software that actually backs up your entire computer system. Very useful if you have a complete breakdown or need to restore to a new computer.

Cons

At first glance, the software can appear daunting to the novice. The Menu looks clean and simple, yet you look around, bemused, because you don't really know what to do. The instructions are not good. I found my way around, more, trial and error. Discovering the features, by exploring the Menu options and reading the prompts. Initially, it took over hours of my time. Now I know what I am doing, I think the software is great. However, if I go on holiday and come back to Acronis after a period of time, it takes a little time to refresh myself on how use it again. Its not intuitive. With this in mind, this is my backup software of choice.

Benjamin
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/02/2023

Perfect All-in-One Backup Platform for any system or cloud service you could think of.

Trying to backup various systems (Windows, Android, iOS, Mac) and cloud services (Google Workspace, Microsoft 365) in one platform was our goal. Acronis helped us archive this with ease and a very intuitive interface. All previous support requests we had have been answered and solved within 1-3 hours, if something could not be solved it was handed over to engineering to see if it's possible to implement the desired functionality. Pricing is very fair. You can add additional backup storages either local or at various service providers of your choice like AWS, Google, Azure, etc.

Pros

It is very easy to create and manage various backup plans for different systems, cloud services and use cases. You can easily integrate Google Workspace and Microsoft365 into the platform and have a tree view of all your shared folders and email accounts. Backing up one of these is as easy as clicking a checkbox (if you already setup and defined your backup plan). All backups are by default encrypted, you can however encrypt these again. You can manage disaster recovery and have your backup stored at various service provider of your choice and/or local. Pricing per GB model is very fair and inexpensive.

Cons

Might be sometimes overwhelming, as it also tries to integrate some sort of cloud protection option, however easy to ignore if you only want to use it for backups. The interface is not very mobile-friendly, highly recommend using it on PC only.

Enrique
Enrique
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 23/09/2022

After many years they have finally achieved a good product

In general, after spending a few years in which I had it crossed off my list, it is the one that I like the most at the moment.
It is very rare that a backup fails and the ability to configure them is one of the most extensive.
The protection against ransomware did give me some problems and I disabled that functionality.

Pros

It's easy to set up, even for people with no computer skills. It is fast in the copies and in the upload to the cloud. You can make images of all the disks you want, as well as highly configurable backups.
They have fixed most of the bugs they had before, I stopped using it for 3 years.

Cons

The price, for personal use I have had to do without it and change software

Alternatives Considered

EaseUS Todo Backup

Reasons for Choosing Acronis Cyber Backup

Just for the price

Switched From

IDrive
Raza
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/02/2023

Great Cloud Backup Tool!

I like the service and would choose it again over any other competitors.

Pros

It's easy to use and does the job as outlined by the company

Cons

Price is bit on a higher side but as per the market they've priced it pretty competitive.

Alternatives Considered

Backupify

Reasons for Switching to Acronis Cyber Backup

It's easy to use and implement for clients
Aris
Aris
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/01/2021

Acronis Cyber Backup for a safer company

We are keeping our systems secure, up-to-date and backed-up in multiple locations and solving customer problems restoring their systems on different hardware as per their requests.

Pros

We use Acronis Backup on our company's computers mostly to protect our systems from ransomware, because backup is not enough anymore. If the computer gets infected with ransomware the backup files will be uploaded encrypted too. That's why we prefer Acronis Backup because it has ransomware defender. One useful feature that we use very often with our customers is Acronis Universal Restore because it allows to restore a system to dissimilar hardware, which is a feature that many customers with custom systems cannot setup the OS from the beginning in case of computer upgrade or computer failure.

Cons

It may be slower in older computers. Other than that Acronis Backup is perfect, it offers security features that cover modern requirements and technologies.

Rob
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 05/12/2019

Good product but room for improvement of the customer service

The software stores back-ups in different locations and does this quite well. Customer support could be much more efficiënt.

Pros

The software is easy to use, versatile and has many useful options. I run back-ups to an external hard drive and a NAS, also I use it for protection against ransomware. It works quite well in the background and gives me the option to restore files and more when there is a problem. Also, I like the option to be able to restore an image to different hardware

Cons

Customer support could be better. Recently I send in a question about an error. I got the request to send in a log file and screenshots, and then a couple of days later, I receive the solution to install the latest update. Which, of course, I already had. After I informed the same person of having previously installed the most recent update, then he sent me the request to send log files and screenshots again. That is one example, but my experience is that the support often works like this. Also, they can ask me for information, schedule a remote control session (which in itself is quite nice), and do exactly what we already discussed themselves. They are but not always very efficiënt.

Lisa
Lisa
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/04/2019

Great backup software!

I received a free version of Acronis TrueImage software with a hard drive that I purchased, and I liked it so much, I bought the full version. It was very reasonably priced, and it has proven to be such a good tool that I can recommend it to my customers!

Pros

It is very simple to use, and has some features I haven't seen in other backup software -- at least not working! I have tried many different backup programs, and many of them say that they're backing up a full system image while it is running. No other software has actually given me a system image in this way that could be successfully and completely restored to a hard disk. Acronis did, and very quickly, as well. It's also easy to set up scheduled backups and to choose different folders to include. I now recommend it to my customers as backup software, especially for Windows 10. It will do a clone of a Windows 10 system on a new hard drive that works perfectly. Add to that its affordability and the fact that it runs well on Windows 7, 8 and 10, and it's practically perfect!

Cons

Well, the only problem I've had was solved pretty easily: I changed to a new workstation and tried to install the Acronis software I had purchased. The activation process said that I had installed it on too many computers, so I had to deactivate the previous installation before it would work. I did, and it did!

John
John
  • Industry: Computer Hardware
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2018

The best backup software I've ever used

I had a very old Windows 7 laptop that had a hard drive that was failing. I installed the Acronis software and used it to clone the internal drive to an external USB drive with an SSD hard drive in it. Although the drive was failing and had many errors, Acronis was able to successfully clone the drive. I replaced the failing drive with the newly cloned SSD and the system booted right up. I had to reinstall a couple of drivers that were corrupted on the original drive but other than that the new drive works perfectly. I was concerned cloning a traditional drive to an SSD but Acronis handled it with no problems.

Pros

This program is very easy to use and very powerful. It performs traditional backups including full, incremental and diffierential as well as cloning entire drives. It also supports building the recovery software into your backup drive so that if you need to do a bare metal restore, the software is all there.

Cons

When cloning a drive with many errors, it seems to wait a long time before it asks you if you want to ignore them. Once I told it to ignore the errors, the clone worked great.

Neyda Jose
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/05/2019

Ideal for recovery and backup of business data

Acronis has been really useful since at a business level it is always under risk, since it can fail some server or be attacked in a cybernetic way that is why thanks to the implementation of this software we have backup copies of the business data more important as well as an immediate recovery of them.

Pros

One of the things I like most about this information backup software is that it allows users to back up any location, that is, it does not matter if their data is in the cloud or if it is on another platform. the same way you can protect them, its interface is highly customizable so the user can choose the type of backup that you want to implement, it also offers different types of data encryption which is really advantageous, because if they are stored out of its platform there is no risk of loss or theft and the best or my favorite aspect is that it does not matter since part of the world wants to carry out the backup of information since it is a platform that only requires internet access and a user account to protect your data.

Cons

Acronis is not a completely perfect platform because its learning curve is quite high so it is recommended only for companies with a large amount of data to support.

Fernando
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 31/08/2022

Not complete product

Good product but must improve virtual backup

Pros

Can backup phisical servers and virtual server quickly

Cons

Sometimes, backup works has block my servers and support team never discover why

Alternatives Considered

NAKIVO Backup & Replication and Veeam Data Platform

Reasons for Switching to Acronis Cyber Backup

I only use it when customers works without virtual environment.
Chris
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 10/05/2018

I'm a big fan of Acronis for business backup. Very efficient in bringing back up images of...

Like I said in my review, the virtual image backups are really easy to work with once set up correctly, and can definitely save you from headaches when a server blows up on you. You basically just point to your image, and spin it back up when disaster happens.

Pros

Our Acronis backup scheme works very well in protecting our main file server. The backup process is quick and offers a lot of options, across a number of different backup devices. It's also very easy to spin up another image of a downed server in a short amount of time. It has saved me when one of our VM's was corrupted, and it was very easy to retrieve files from archived images.

Cons

The set up can be a little daunting, especially when working with virtual server technology. Also, there customer support site can be a little overwhelming to wade through for the uninitiated. You have to really identify your issue before sifting through all the support articles. The online manuals were pretty straightforward but did require some study before getting started.

Jonathan
Jonathan
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 08/03/2022

My Acronis Cyber Backup Experience

The software and online service overall delivers and worked as expected.

Pros

- Desktop software is easy to download, install and navigate.
- Incremental Backups/Backup scheduling option - you can back up by the hour, weekly, monthly. Just set it and it backups automatically
- Generous storage packages - 500 GB - 1TB - you can upgrade if you need more storage.
- Email notifications - lets me know when a backup was successful/unsuccessful
- Backups are fast

Cons

Lack of 2FA for security purposes - This is definitely a must have in the era of hacking.
Wasn't happy about the online UX - could be organized better - doesn't seem to be "beginner" friendly. Would appreciate if it's UX was inline with the desktop software UX.
Desktop software tends to lag a bit when moving from one tab to the other. Would be nice if it operated smoother.
No option for unlimited storage.

Brent
Brent
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
2

3
Reviewed on 12/12/2018

Rough time with errors, but it's not all bad.

Pros

Web interface is great, server features are easily backed up, etc... Exchange backups are "ok" and usually work.

Cons

I'm not getting all the notifications we have set to show failures. I'm having failures backing up Exchange 2016 mailboxes, support is VERY slow (read like... 1 week between email replies) and definitely not US based. Sometimes they can help, but I've often given up on issues because it's just too rough of an experience.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/11/2018

Cloud backups are great, when you have internet

Pros

The ability to run local, and cloud backups provide the extra redundancy necessary for any company to succeed after data loss. During a prolonged internet outage, it's important to be able to keep your backups running.

Cons

The pricing can be complex to navigate, and deciding which plan to subscribe to-- the per device/ per GB-- isn't obvious at first and takes a reseller with experience to lead you in the right direction.

212 reviews

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