--- description: Review of Rocket Collector Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rocket Collector | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Debt Collection Software](/directory/4514/debt-collection/software) > [Rocket Collector](/software/268020/rocket-collector) # Rocket Collector Canonical: https://www.softwareadvice.com.au/software/268020/rocket-collector Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/268020/rocket-collector?page=2) > Proven in Europe and Canada for over 30 years, Rocket Collector is now being introduced to the US, Caribbean, and South America. Full customization within the application speeds implementation and assures our clients optimized workflows, maximizing results. And our new Self-Service Portal meets your debtors where they live – on their mobile phones – so they can connect securely, privately, and on their time schedule. Our clients benefit from continued innovation and best-in-class functionality at a price that provides a fantastic Return on Investment. With the collections labor force being expensive and hard to hire/retain, our turnkey software automates actions to reduce required labor. Our software is designed by collectors, for collectors. Check us out and discover why our clients around the world partner with us for best results and how your organization can benefit as well. > > Verdict: Rated **4.6/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 19 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GBS Corp ## Commercial Context - **Starting Price**: USD 300.00 - **Pricing model**: Per User - **Pricing Details**: Pricing starts at $300 per user per month (hosting costs not included). Pricing discounts may apply based on higher user accounts. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Auto-Dialer - Automated Notices - Automated Scheduling - Business Process Automation - Callback Scheduling - Collection Agencies - Commission Management - Compliance Management - Contact Management - Credit Card Processing - Credit Reporting - Customizable Reports - Customizable Templates - Data Import/Export - Electronic Payments ## Integrations (5 total) - Fern Software - Lease Complete - Portfolio Plus - Sharetec - Twilio ## Support Options - Email/Help Desk - Phone Support ## Category - [Debt Collection Software](https://www.softwareadvice.com.au/directory/4514/debt-collection/software) ## Alternatives 1. [DebtView](https://www.softwareadvice.com.au/software/274717/debtview) — 4.4/5 (21 reviews) 2. [Gaviti](https://www.softwareadvice.com.au/software/435124/gaviti) — 4.5/5 (91 reviews) 3. [Moonflow](https://www.softwareadvice.com.au/software/417517/moonflow) — 4.8/5 (26 reviews) 4. [Collect\!](https://www.softwareadvice.com.au/software/54085/collect) — 4.7/5 (70 reviews) 5. [Fintech Market Core System](https://www.softwareadvice.com.au/software/418908/fintech-market-core-system) — 5.0/5 (8 reviews) ## Reviews ### "Rocket Collector Review" — 5.0/5 > **Teri** | *11 October 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Ease of seeing members that NEED to be worked TODAY. Makes it easy to prioritize work load. > > **Cons**: it is not live data, would be great for all tellers to see live notes. It would also be helpful to know if a payment was already made "today", since the information is a day behind. > > It makes it easy for others to see what is going on. ----- ### "Amazing software and customer service that is second to none" — 5.0/5 > **Emma** | *29 July 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The software is really user friendly and easy to navigate around. It totally revolutionised the way we work and has streamlined our Credit Control process making our workload much easier to manage. I love that I can see at a glance exactly how much work I have in each of the various stages of Credit Control. The set up was really simple mainly because our contacts at Rocket Collector are so knowledgeable and they liaised directly with the company who supply our Banking Platform, to get the interface in place and ensure that any issues were ironed out in the background, before we went live. > > **Cons**: The diary system is the only aspect that does not work how we would like it to. Rocket Collector welcome feedback and any opportunity to improve systems, so this has already been discussed at length and they are currently working on a way to improve this. > > From the very beginning we were blown away by the level of Customer Service received and this has continued over the years. We still have the same contacts that we had at the start, and nothing is too much trouble. The staff are knowledgeable, patient, friendly, and very innovative in their approach to problem solving. They are a forward thinking company that welcome feedback good and bad. When we signed up with Rocket Collector our Credit Control had been neglected for years due to staffing issues and we were totally overwhelmed and had no reliable reporting system. We now have a streamlined process and an amazing work flow tool that allows us to keep on top of our debt, and be confident that no debtors or shortfall payers are slipping through the net. Looking back now, I don't know how we coped without it. ----- ### "Maria Costello for St. Jarlath's Credit Union" — 3.0/5 > **Maria** | *5 August 2021* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: All files are segregated in workflows. Can export reports to excel. Can see all information clearly under various tabs > > **Cons**: Integration was simple \& easy to use It meets the requirements for what we needed The system designed meets our needs > > N/A ----- ### "Rocket Collector makes our lives easier\!" — 5.0/5 > **Cindy** | *10 October 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: I love everything about this software. Rocket Collector automates the workflow of our Solutions team and allows them to stay on top of the collection cycle for each member, while providing personalized service to each member. The service from the RC staff is second to none. The instant an issue is identified, they get to work to find an immediate solution. I have never worked with a more responsive vendor than RC. I cannot rave about this aspect enough. > > **Cons**: I have yet to identify anything I don't like about this software, or anything I think could be improved. > > Our collection efforts are vastly improved now that we are using Rocket Collector. Our team is able to stay on top of the collection cycle for every member and make regular contact through the schedule we created in RC. Our delinquency and charge off ratios are reduced and our efficiency is much improved. ----- ### "Rocket Collector- Delivering an Effective Arrears management system" — 5.0/5 > **Gordon** | *10 August 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: At the time I was looking for a solution to manage our loan portfolio which was in arrears. We had examined solutions on offer from our existing IT partners but were not satisfied with their system mainly due to its fixed nature and inability to adapt to our demands. The "Rocket Collector" (XRS in our world) immediately showcased its adaptability \& Flexibility to mirror our Credit Control procedures. The software once implemented with our rules and procedures provided a diary managed workflow for our Credit Control officers. This created a very efficient process in identifying problem accounts and enabled timely communication. > > **Cons**: The software is only as good as the officers using it. If the Credit Control team do not buy into its capability its becomes a headache. The officers in LKCU immediately identified the system as a gateway to improving their overall performance. > > The system is proving to be a major factor in minimizing arrears and bad debt writ offs on our loan portfolio. In addition provisions for bad and doubtful debts are reduced on our financial statements. The history of credit control activity and the communication flow also assists our credit underwriters in assessing future loan applications. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/268020/rocket-collector?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/268020/rocket-collector) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data