---
description: Review of Uptok Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Uptok | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Uptok](/software/269198/uptok)

# Uptok

Canonical: https://www.softwareadvice.com.au/software/269198/uptok

> Video chat solution for Shopify and other eCommerce stores. Offer personalized video sessions to high-intent shoppers on your Shopify store or other e-commerce platform. Conduct live demos, suggest products and offer discounts. Assist shoppers with finding products and building order item-by-item. Shoppers seeking help are placed in a queue or are immediately connected to a salesperson. The sessions run seamlessly from page to page and allow shoppers to use just audio or turn their camera on. On busy days, assist shoppers in a queue. During slow hours, greet serious shoppers proactively. Our algorithm ensures maximum face-time. &#10;&#10;Salespeople can proactively reach out to the most active shoppers and greet them with a non-intrusive video stream, with no plugins involved. Agents can generate single-use discount codes during sessions and send them to the shoppers.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Uptok

## Commercial Context

- **Starting Price**: USD 99.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: SOLO PLAN &#10;$99.99/month&#10;&#10;- 1 salesperson&#10;- Greet one shopper at a time&#10;- Unlimited 1:1 sessions&#10;&#10;TEAM&#10;$199.99/month&#10;&#10;- Up to 5 salespeople&#10;- Greet multiple shoppers at a time&#10;- Unlimited 1:1 sessions
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Chat/Messaging
- Customer Database
- Customer Experience Management
- Lead Generation
- Live Chat
- Video Support

## Integrations (6 total)

- Adobe Commerce
- BigCommerce
- Shopify
- Squarespace
- Wix
- WooCommerce

## Support Options

- Email/Help Desk
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Video Conferencing Software](https://www.softwareadvice.com.au/directory/4531/video-conferencing/software)
- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Video Marketing Software](https://www.softwareadvice.com.au/directory/4698/video-marketing/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews)
3. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17483 reviews)
4. [Pipedrive](https://www.softwareadvice.com.au/software/321306/pipedrive) — 4.5/5 (3042 reviews)
5. [EngageBay CRM](https://www.softwareadvice.com.au/software/83835/engagebay) — 4.7/5 (907 reviews)

## Reviews

### "Great Company" — 5.0/5

> **Yury** | *30 July 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Love Uptok\! It's been amazing for connecting with our customers right when they need us, making our support feel personal and immediate. The team was fantastic with onboarding and super available for support, ensuring we were fully set up and ready to go. Highly recommend\!
> 
> **Cons**: Nothing uptok is very easy to use and the team is great

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/269198/uptok)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/video-conferencing/uptok-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/269198/uptok> |
| en-GB | <https://www.softwareadvice.co.uk/software/269198/uptok> |
| en-IE | <https://www.softwareadvice.ie/software/269198/uptok> |
| en-NZ | <https://www.softwareadvice.co.nz/software/269198/uptok> |

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