--- description: Review of ACE Dental Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ACE Dental | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Dental Software](/directory/4511/dental/software) > [ACE Dental](/software/2694/ace-dental) # ACE Dental Canonical: https://www.softwareadvice.com.au/software/2694/ace-dental Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/2694/ace-dental?page=2) > ACE Dental is a scalable, on-premise Practice Management solution that offers a variety of features for aiding in the day-to-day management of a dental office. Applications include appointment scheduling with automated appointment reminders and appointment pre-blocking; the billing applications include paper and electronic insurance claims management, patient and family ledgers, monthly payment plan capabilities, and more. The Practice Management system contains fully integrated word processing and mail merge, as well as a prescription writer, credit card integration, digital signatures, and reporting. 3D restorative charting, visual treatment planning, auto clinical notes, and mixed dentition are other features offered within the optional clinical charting suite. Ace Dental supports all types of dental practices: orthodontics, endodontics, oral surgery, pediatric dentistry, and more. The software can be installed on a single computer or over a network with unlimited users. It can also be accessed on mobile devices such as iPad, iPhone, and Droid Phones. > > Verdict: Rated **4.6/5** by 108 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 108 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ACE Dental Software - **Location**: Atlanta, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: ACE Basic: Single User (One computer) – $499 Two User (Two computer network) – $999 Network (Unlimited Users) – $1699 ACE Advanced: Single User (One computer) – $999 Two User (Two computer network) – $1599 Network (Unlimited Users) – $2399 ACE Bundle: Single User (One computer) – $2199 Two User (Two computer network) – $2999 Network (Unlimited Users) – $3999 ACE Web-based: Single User (One computer) – $99 per month Two User (Two computer network) – $198 per month Network (Unlimited Users) – $99 per month per user - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Client Management - Confirmations/Reminders - Customizable Templates - Dental Practice Management - Drag & Drop - Electronic Payments - Imaging and X-rays - Live Chat - Medical Billing - Patient Records Management - Records Management - Reminders - Scheduling - Treatment Planning ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Dental Software](https://www.softwareadvice.com.au/directory/4511/dental/software) ## Alternatives 1. [CareStack](https://www.softwareadvice.com.au/software/61103/carestack) — 4.8/5 (188 reviews) 2. [Adit](https://www.softwareadvice.com.au/software/214384/adit) — 4.7/5 (264 reviews) 3. [BestoSys](https://www.softwareadvice.com.au/software/32077/bestosys) — 4.8/5 (293 reviews) 4. [Practice-Web](https://www.softwareadvice.com.au/software/2735/practice-web) — 4.9/5 (115 reviews) 5. [Curve Dental](https://www.softwareadvice.com.au/software/2547/curve-dental) — 4.4/5 (285 reviews) ## Reviews ### "ACE is GREAT\!" — 5.0/5 > **Tammy** | *19 September 2018* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I love the ease of this software program for our dental office. I am positive that any employee can easily learn the functions within a couple of days. The customer support is beyond awesome. They are only a phone call away and if you have to leave a message, your call is returned within a matter of minutes. If you forget how to do a particular step, there are tutorials readily available or again just a phone call away. > > **Cons**: I would say the only part I like least is the periodontal charting feature. It could be more fine tuned for the needs of a hygienist. > > My overall experience has been very good. They are consistently adding features and the cost is very affordable compared to other dental software programs. ----- ### "Customer support is always Helpful. Software is easy to use and easy to figure out" — 5.0/5 > **Veronica** | *29 September 2017* | Recommendation rating: 10.0/10 > > **Pros**: Its user friendly. The cloud feature makes it easier to manage remotely. Reports are clear to understand. E-reminders get to patients timely. No interruptions in service due to server issues. > > **Cons**: Ereminders still remind patients about old appointment times when they reschedule. We've had instances where patients call or email upset because they've called to reschedule but they get a reminder that the appointment is still set for the original time ----- ### "Horrible customer service\!\!\!" — 1.0/5 > **Danielle** | *15 April 2020* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I’ve been with these people for years and because I am moving to a more updated software they Took all of my patient information out of my computer and will not restore it\!\!\! They are horrible I do not advise them this is an old cheap software and you need to get something more updated than this\!\!\! > > **Cons**: Horrible horrible customer service just horrible > > Horrible the customer service here is horrible we’re in the middle of a pandemic and they stole all my patient information I will not allow me to have access to it\!\!\!\!\! Horrible horrible horrible ----- ### "I have been very happy with this software\!" — 5.0/5 > **John** | *4 July 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: This is a great program for the price. Ace program is windows based and there is no need for a trainer to come out to your office. All backups can be sent to ace cloud\! > > **Cons**: Problems with computers when there is a windows update. We had some problem with cloud backups . Need separate backup for X-rays. > > Ease of use at w fair price\! The support is very helpful and have taken care of our problems quickly. This program can do everything you need to run an office efficiently., ----- ### "Overall a very pleasant experience. And the Support Team is so friendly and helpful\!" — 5.0/5 > **Loretta** | *28 September 2017* > > **Pros**: Being able to give our patients an itemized receipt. Relatively easy to generate dental insurance forms. When there is a change in "family dynamics", easy to move a patient to their own account. The "How do I ...?" are rather helpful. > > **Cons**: Sometimes a little more flexibility is needed when generating dental insurance claim forms. Also a very minor problem is importing patient photos. Just can't seem to do it. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/2694/ace-dental?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2694/ace-dental) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data