About RoomKeyPMS












RoomKeyPMS pricing
RoomKeyPMS does not have a free version but does offer a free trial.
Alternatives to RoomKeyPMS
RoomKeyPMS Reviews
Feature rating

- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The Most Versatile PMS
This is the best PMS out there for my money. Opera is certainly the standard, but RoomKey does everything needed.
Pros
I love how easy it is to access my hotel from anywhere. I travel often and working with a property management system that I can access from anywhere provides loads of benefits.
Cons
The MAC interface was very frustrating, but it has since been developed a little better. I hope they develop their Apple product over time.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The Best PMS system out there!
EXCEPTIONAL! I couldn't recommend it more!
Pros
The seamless reservation integration, easy to use interface, and the magnificent support staff makes Roomkey the best PMS around. I take advantage of all the features and excited to see what new features and updates will roll out soon. The constant patches to the program is something I really appreciate as well, knowing that Roomkey is constantly improving is invaluable to me.
Cons
Nothing, I utilize every feature it has and have found no downside to any of it.
Alternatives Considered
OperaReasons for Switching to RoomKeyPMS
Better product for my Hotels needs. Easy to use.Response from RoomKeyPMS
Thank you for the wonderful words on your experience with RoomKeyPMS. We continually strive to regularly keep our software up to date to continue to add value for our customers. We appreciate your recommendations!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
RoomkeyPMS Review
Good
Pros
Unable to comment on this section.
Cons
No revenue management function, reporting not great
Response from RoomKeyPMS
We appreciate your feedback. RoomKeyPMS has integration partners with Revenue Management Systems available. A list of available partners can be reviewed on our Interfaces & Integration Marketplace on our website.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Very User friendly for entry level staff
roomkey is a very simple system in the way it functions is great for staff to learn on , as its uncomplicated. As a manager there could be upgrades done to their rate wizard on how rates are entered and the functionality of it, as well as some reports that are not available and some functions that are also not available.
Pros
Customer support is where i give the highest pro! very easy to learn and very easy to find your way around the system. can be integrated with some extranets. credit card processor also can be integrated
Cons
is lacking in some areas such as reports, group reports and conformations. also unable to send travel agents conformations with total present if set to hide rate on registration card from guest. sometimes there is glitches which results in credit cards being pre authorized at check in but does not show in roomkey that it has been done.
Alternatives Considered
OPERA Cloud Property ManagementReasons for Choosing RoomKeyPMS
Customer support service was very poor, unable to get a hold of someone on the same day issues happened. when we did speak to someone the person would not have the knowledge to fix the problem. We would spend 4-6 hours on the phone at the time.Switched From
IQwareReasons for Switching to RoomKeyPMS
We chose roomkey over this product because, our housekeepers did not require to have cell phones or ipads on them to complete there room status updates, that it would be done by our ip phones in our rooms as it has always been done.- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Highly recommend
As a small hotel owner I need an affordable system that is cloud based. The platform provides me with all the services and features I need. I have recommended it to every hotel manager and owner who is evaluating options. Cannot recommend RoomKey more highly.
Pros
Cost effective. Fantastic customer support. Ease of use. Connects with channel managers.
Cons
I cannot think of any features or issues that I do not like about RoomKey.
Response from RoomKeyPMS
Thank you very much for your kind words on RoomKeyPMS as your software solution! We appreciate your help in spreading the word and recommending us to owners and hotel managers.