--- description: Review of CGM eMDs Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CGM eMDs | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Podiatry Software](/directory/4755/podiatry-software/software) > [CGM eMDs](/software/2757/e-mds) # CGM eMDs Canonical: https://www.softwareadvice.com.au/software/2757/e-mds Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/2757/e-mds?page=2) > As one of the most mature and reliable EHR and Practice Management solutions on the market today, CGM eMDs (formerly known as e-MDs) has a successful track record that spans more than 15 years. This physician-founded, physician-run company focuses on developing extremely effective, user-friendly applications that help practices optimize patient care, while improving practice performance and profitability. CGM eMDs was designed to help practices better manage complex tasks related to patient care and billing, offering an intuitive, easy-to-use, and fully integrated suite of applications that improve practice efficiency. With this solution, doctors and administrative staff alike have complete visibility into the practice, from patient care and engagement to scheduling, charting, revenue cycle management, and more. CGM eMDs provides comprehensive clinical content right out of the box, with an extensive library of templates that encompass almost all primary care, as well as a variety of other specialties. These templates can be adjusted quickly and easily with no programming expertise required and easily match the unique workflows of almost any specialty, from OB/GYN to cardiology, dermatology, podiatry, internal medicine, and much more. These templates and the EHR, in particular, were designed to provide best practices/Meaningful Use guidance throughout the patient encounter. CGM eMDs also offers nMotion for iPad, a powerful, Meaningful Use-ready mobile application. e-MDs Bill is equally robust, providing a feature-rich Practice Management system. There are additional tools for scheduling, document management, ePrescribing, and much more, including the eMDs Patient Portal. Current eMDs clients range from rural health clinics and solo practice to enterprise-level group practices with dozens of affiliated physicians. This system can be used by any practice seeking a proven, award-winning solution. > > Verdict: Rated **2.2/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.2/5** | 45 Reviews | | Ease of Use | 2.7/5 | Based on overall reviews | | Customer Support | 2.0/5 | Based on overall reviews | | Value for Money | 1.9/5 | Based on overall reviews | | Features | 2.5/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: eMDs - **Location**: Richardson, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 399.00 - **Pricing Details**: Contact vendor for pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Scheduling - Billing & Invoicing - Charting - Claims Management - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Document Management - Drug Reference Database - E-Prescribing - EDI - EMR/EHR - For Cardiologists - For Dermatologists - For Family Medicine - HIPAA Compliant - Handwriting Recognition - Historical Reporting - Image Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Podiatry Software](https://www.softwareadvice.com.au/directory/4755/podiatry-software/software) ## Related Categories - [Podiatry Software](https://www.softwareadvice.com.au/directory/4755/podiatry-software/software) - [Urology EMR Software](https://www.softwareadvice.com.au/directory/13/urology-electronic-medical-records-software/software) - [Otolaryngology EMR Software](https://www.softwareadvice.com.au/directory/114/otolaryngology-software/software) - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) - [Pain Management EMR Software](https://www.softwareadvice.com.au/directory/115/pain-management-software/software) ## Alternatives 1. 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They lie to you to get you on board and the hidden costs are ridiculous. We have finally decided to move away from emds. If you sign on with them, you too will regret it. Their customer service has to be one of the worst in the industry. You have to submit a ticket and it usually takes 2-3 weeks to get a reply. > > Overall experience is very poor. STAY AWAY FROM EMDS.. ----- ### "EMDs Electronic Health Record with Practice Management system" — 4.0/5 > **Janet** | *19 September 2022* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: EMD's is one of the most user friendly EHR systems I have come across. Most new employees can learn the system in just a couple days. The fully customizable chart note templates make it easy to create the note and input information they way you want it. Being able to see current balances on the patients coming into the office allows us to collect those balances timely. > > **Cons**: There isn't much I do not like about the system. It seems to have all the functions we require to run our practice. > > It has been a good experience with ease of use and complete documentation. ----- ### "Such a sad fate for Aprima\!" — 3.0/5 > **Heather** | *10 November 2019* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I thought that the EHR was pretty good when Aprima was its own entity. While eMD's has not completely botched it up, it looks like this is coming. Aprima academy was a great resource but it is being changed to an eMD's product so I doubt it will be of any use any longer. By the way, it is NOT cloud based\! Don't let them tell you it is - that is a lie\! Also, they will nickel and dime you to death\! Beware\! > > **Cons**: Aprima was a pretty good software when we signed up five years ago. While customer service was never a strong suit (still is not - may be even worse now), it was user-friendly for the most part. (Although when we signed up we were told it was a cloud-based system and it definitely IS NOT\! We were using all functions of the system including the RCM/PM system. Since the eMD's takeover, that part of the system is a complete shit show and I absolutely beg anyone NOT to sign up for this portion of the system\! Basically eMDs outsourced this whole portion of the system to India where is it now being managed by 600 people who have NO IDEA about billing and coding. (Even less than Aprima had prior to the move over - which we found out the hard way. We lost A TON of money and now use an independent billing and coding system who is still trying to clean up eMDs mess. ) Please, if you do nothing else, DO NOT SIGN UP FOR THE RCM/PM PORTION OF THIS SYSTEM unless you want to go bankrupt\! I am concerned that the Aprima Academy is being changed. Thus far it seems that eMDs screws up everything it touches so we will see how badly they mess this one up. > > Our overall experience with eMDs is HORRIBLE\!\! We are looking at potentially switching systems but will not make that decision until we see how things on the EHR side of things shake down. The only reason that we have not run away screaming yet is that we have been using the system for more than 5 years and are not up to the task of learning a new system and moving all of the records over. However we may change our tune depending upon how badly eMDs mismanages the system and how badly they decide to screw up what was essentially a fairly decent program as far as EHR's go. ----- ### Review — 5.0/5 > **George** | *25 February 2013* > > I operate a solo practice general surgery office with one surgeon and two employees in a small town in north central Mississippi. I have been using e-MDs Solution Series since 2001 when I completed my active duty service obligation in the US Army. Software has come a long way in that time frame. My server is local in my office, not off-site. I provide my own IT support as there is no reliable support of sufficient calibre in town to do so. I occasionally use outside internet based support when I need OS/Active Directory/DNS/etc... type support. Upon leaving the US Army, I realized that electronic records were up and coming as the best means for documentation. I had no prior EMR experience, other than the CHCS system that was then in use in the DOD. I have been diligent in keeping my system up to date with the latest version of e-MDs. I use iPad nMotion application for documentation of notes for patients seen out of office. as well as reviewing records/documents from prior visits. I use iPhone Rounds application to document billable procedures that I perform outside of my office. Both apps can be used to scribe electronically when needed. The iPhone app comes in handy after hours to document phone conversations with patients immediatly after the call has ended. In the office, I use a Windows 7 Pro tablet to document my notes with the main Solution Series applications. Implementation initially was in 2001. I attended a two day training in Austin, TX where I learned both the charting and billing side of the software (Remember I was just in the US Army and had no billing experience, minimal coding experience). I hired a woman who had some billing experience from prior Family Medicine practice she had worked in. I taught her the Billing software mechanics. She taught me the coding/billing insurance processes. We were up and running in days and never looked back. I closed that initial practice and upon moving to my current location. I was able to set up the computer system, restore the database, and initially train two persons to use the software in the performance of their duties. I have had a few billing clerks over the last 10 years, and I and the outgoing clerk were able to train the incoming individual without difficulty. I actually can perform all the billing functions as needed when my clerk is absent (invoice generation, claim batch submission, posting of payments from insurance and patients, transfer of balances, statement creation, etc...) The charting software is currently very customizable to anyone's practice. As a general surgeon, my charting needs are somewhat different from a primary care practice needs. The ability to create/edit templates to document the different sections of the note, makes note creation very easy. By having complete templates, I auto-prompt myself or remind myself to ask questions that I might have forgotten to ask otherwise. Customer support has always been a strongpoint of the e-MDs company. I 'auto-triage' my support. Things that I need an answer to yesterday, are answered yesterday. Things that can wait, are submitted via the support forum and are answered in an appropriate amount of time. I also look for the answers to my questions prior to submitting the question. Benefits are hard to quantify in terms of dollars and cents. I was able to successfully attest to meaningful use both in 2011 and 2012 by using the system. I don't spend rent money floor space for a chart room. I don't pay my staff to go find and retrieve physical medical records to bring to me for review/comment/entry, and then refile them. Paper work is not lost once entered into the chart. ----- ### "eMDs for procedure oriented practice" — 2.0/5 > **Graf** | *29 May 2020* | Medical Practice | Recommendation rating: 4.0/10 > > **Pros**: Can be customized and updated with templates for procedures tailored to individual practices > > **Cons**: Poor customer service. Updates are plagued with issues. Issues take forever to get resolved. > > Functional electronic medical record, able to e-prescribe. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/2757/e-mds?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2757/e-mds) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data