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description: Review of AddressTwo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: AddressTwo | Reviews, Pricing & Demos - SoftwareAdvice AU
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# AddressTwo

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> AddressTwo is a cloud-based customer relationship management (CRM) solution developed by small business owners. It helps teams manage their contacts, leads, follow-up tasks and other sales and marketing activities.&#10;&#10;&#10;Applications included in AddressTwo include Marketing Automation, Sales Automation, customer service, help desk, customer analytics and more. It's best suited for companies with less than $5M in annual revenue, and can support a wide variety of industries: consulting, hospitality, real estate, education, distribution and more.&#10;&#10;&#10;There are three editions for different business sizes. Since AddressTwo is cloud-based, it's accessible from any device with an internet connection.&#10;&#10;&#10;From a single database, users can take advantage of tools including email, postcard and SMS marketing capabilities. Outbound communication, including newsletters, promotions, and holiday cards, are also available. The system offers Addy, a built-in virtual assistant, who sends daily email reminders of tasks due.
> 
> Verdict: Rated **4.7/5** by 47 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 47 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AddressTwo
- **Location**: Indianapolis, US
- **Founded**: 2008

## Commercial Context

- **Starting Price**: USD 14.95
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Tracking
- CRM
- Calendar/Reminder System
- Contact Management
- Email Marketing
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Reminders
- Segmentation

## Support Options

- Knowledge Base
- Chat

## Category

- [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software)

## Related Categories

- [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software)
- [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software)
- [IT Ticketing Systems Software](https://www.softwareadvice.com.au/directory/1630/it-ticketing/software)
- [Sales Tracking Software](https://www.softwareadvice.com.au/directory/3590/sales-tracking/software)
- [Account Management Software](https://www.softwareadvice.com.au/directory/3606/account-management/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Odoo](https://www.softwareadvice.com.au/software/77019/odoo-pos) — 4.2/5 (1294 reviews)
5. [Dynamics 365](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews)

## Reviews

### "I use the  AddressTwo daily" — 5.0/5

> **John** | *23 January 2018* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: The easy access to all my customers and prospects  and the map feature when I’m on the road from my smart phone to find prospective customers in the zip code area I want to vist it will also work with my google calendar  the the the addy task schedule is a excellent tool for following up
> 
> **Cons**: That I need to spend more time  learning all the tools available &#10;Like the mass email system  the pipeline features
> 
> AddressTwo has kept  all our sales team in the know

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### "Troy is the best\! Always there to help and answer questions\!" — 5.0/5

> **Elizabeth** | *15 June 2018*
> 
> **Pros**: It is easy to use\! The customer service is excellent, the task list is crucial to our sales life.
> 
> **Cons**: Sometimes crashes but the staff is always prompt to help. The query search is easy once you learn it.

-----

### "Stacy's review" — 3.0/5

> **Stacy** | *6 December 2016* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: I just don't like any of the new web based CRM's
> 
> **Cons**: For Me\!\!\! I don't have the time to learn how to navigate and produce reports I like.
> 
> I'm an old guy who started in sales 40 years ago. I started out using pen and paper. (notebook)  I use to us ACT before the web based programs came out and I like it a lot. It seemed easy to understand and use. However, since the new web-based programs came out I have a hard time navigating and making reports.

-----

### Review — 5.0/5

> **Holly** | *26 February 2013*
> 
> I work with clients in a number of different ways. Some of the need virtual support in their daily operations while others need help creating effective systems so that their business runs efficiently. Inevitably, no matter where we start, we always end up implementing a customer strategy that includes elements like follow up, task management, autoresponders, and newsletters just to name a few. Unfortunately, the CRM options I was used to turning to were not quite the right fit for my client base--the small to medium entrepreneurs. Some were cost prohibitive. Many either had more functions that were necessary or not enough to the point where multiple programs were needed. Then I was introduced to AddressTwo. I first implemented the use of AddressTwo for my own business and immediately realized that I'd found just the tool I was looking for to help my clients exactly how they needed to be helped. &#10;&#10;Getting started with AddressTwo was easy but was made even easier by the support I received from everyone on the A2 team. I like being able to call and get immediate attention from their support team so that I can go about my business and keep my clients moving forward. Implementing a CRM system in a business is a great step, but unless the business owner and their team can use the CRM effectively then it's not helping anyone. AddressTwo helps their customers save time and create the right environment for businesses to expand their revenue potential.

-----

### "Best CRM for Small Businesses" — 5.0/5

> **Gary** | *18 November 2016* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: I think the customer support team is great and I found it to be really intuitive once I started using it.
> 
> **Cons**: I wish that it would integrate with more existing software that exists out there.
> 
> I'm a self-made entrepreneur and I have high standards and a short patience when it comes to the tools I used to run my business.  I've tried a lot of CRMs to help manage the lead funnels for my prospective clients, and I could never find one that felt like it was really made for me and my small, but growing, business.  &#13;&#10;&#13;&#10;AddressTwo was the first CRM that felt right to me, and I've been watching my sales grow since switching.  The only downside is that it does not integrate into Quickbooks, but so far that hasn't really been an issue for me.&#13;&#10;&#13;&#10;Would highly recommend to anyone skeptical of CRM and looking for a product that meets the standards that they hold for their own business.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/2761/addresstwo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/addresstwo-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2761/addresstwo> |
| en-GB | <https://www.softwareadvice.co.uk/software/2761/addresstwo> |
| en-IE | <https://www.softwareadvice.ie/software/2761/addresstwo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2761/addresstwo> |

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