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Salesforce Sales Cloud
4.4
Overall rating
Reviews
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About Salesforce Sales Cloud
Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.
This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organisations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.
With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.
The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.
Salesforce Sales Cloud pricing
Salesforce Sales Cloud does not have a free version but does offer a free trial. Salesforce Sales Cloud paid version starts at USD 25.00/month.
Starting Price:
USD 25.00/month
Free Version:
No
Free trial:
Yes
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Salesforce Sales Cloud Reviews
Feature rating
5 reviews of 18,750
View all reviews
Melissa
- Industry: Entertainment
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 14/01/2025
Salesforce Cloud review
My experience was extremely positive. it was easy to set up, easy to add and maintain users and kept me and my team on track as we worked through prospecting and closing
Pros
Salesforce Sales Cloud is really the penultimate option for sales teams to manage and control their pipeline, it is efficient and intuitive in its needs for CRM
Cons
the costs per person become prohibitive and make it difficult for small businesses and not for profits to utilize, even with special pricing for each unit.
Mallory
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 18/12/2024
Salesforce- Beneficial, even for small businesses
Salesforce has definitely been beneficial for Client management and recordkeeping. It's been great for data gathering and sorting. You would either have to know some computer skills or willing to learn if you are not going to rely on tech support to setup and keep all maintenance for you. Support has been reliable and helpful.
Pros
Even as a small business where only two of us use the program. Easy records keeping of client databases and client accounts. I love having an easy way of keeping track of open tasks in Cases and accounts that are processing in Opportunities. Being able to run reports off different client information has been extremely beneficial.
Cons
It can be difficult to make changes to the format and templates. Also, would like if the List Emails could be a little more customizable.
Alternatives Considered
HubSpot CRMReasons for Switching to Salesforce Sales Cloud
Better suited our everyday needs of inhouse management of client databases
Verified Reviewer
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 05/01/2025
Huge platform with dated UI and room to improve
I think Salesforce has potential to be a tool people love to use, but today, sales cloud is more of an obstacle than it is a helpful tool. An overhaul of the UI would go a huge way to improve and there is much work needed to deliver on an experience that actually aids the sales teams using it.
Pros
The most significant advantage in using Salesforce sales cloud is the massive market share Salesforce commands. Given that Salesforce is so widely used, it means you'll always be able to find solutions that integrate with it and to have users on board who are familiar with the product.
Cons
My primary critiques of Salesforce come with the user experience within the product. While Salesforce is massively well known and used across all the big name companies, the UI continues to fall a bit short. The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use.
Delicia
- Industry: Marketing & Advertising
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 03/10/2024
Salesforce Cloud among top 5
Overall great experience and customer service is excellent and willing to help you find your needs and they are also great at following up.
Pros
Salesforce has a lot of great options as far as entering information adding unique fields and making it specific to your needs as well you can also use this across all devices. Laptop to phone to iPad.
Cons
Some fields are tricky and have specific questions that need to be answered before moving to the next field. sometimes those are not highlighted and takes time to find area of particular needs.
Tammy
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 25/11/2024
Administrative Manager
Positive experience overall with layout and design for functional program for the business.
Pros
It is a complete solution to manage the sales process.
Cons
Sometimes difficult to use and needs an integrator to change or add items.
