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About GoTo Connect
GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.
GoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.
GoTo Connect pricing
GoTo Connect does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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GoTo Connect Reviews
Feature rating
5 reviews of 663
View all reviews
David
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 23/06/2022
Best change from Landline to VOIP ever!
I would recommend it to anyone who hasn't moved over. The cost isn't high and very affordable compared to our old system. Just need to ensure proper internet service.
Pros
We changed over from our previous PBX landline system to a PBX IP VoIP system and have never been happier. Easy way to setup everything from call centre, confrence, transfers, PA system and so much more with the system in place
Cons
The only negative is that the system has gone done a few times over 2 years. Maybe 3-4 times and had some issues with the fax machine. The customer is good but sometimes can take longer than required especially if a business runs on telephone lines.
Reasons for Choosing GoTo Connect
Cost and better system.Reasons for Switching to GoTo Connect
Best price plans and offerings.
Scott
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 22/11/2019
Current Jive User
We feel as though we have made a great move by switching over to Jive. We would definitely do it again if we had to do it over.
Pros
The software has MUCH better quality than our past software. The clarity and connection is much crisper and cleaner and the the down time is almost none. We are very happy with our change over to Jive. The on-boarding support team was very good too.
Cons
There is not much we do not like about this software. Everything has been great since we took on Jive. The only thing we can possibly point out is the on-boarding support team was good but it did take us a while to port all of our numbers over.
Rob
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5
3
Reviewed on 03/08/2023
Ok, But Not Great
It hasn't been horrible, but it hasn't been great either. When my contract expires in a few months I'll be looking to move to a new product.
Pros
This was our first cloud-based phone system, having migrated from on-prem Wave. It's convenient to be able to manage it from anywhere.
Cons
Call quality is often lousy. Rarely does a week go by that my users aren't complaining to me about dropped calls or calls that are cutting out or static-y.
Reasons for Choosing GoTo Connect
Cloud based and cloud managed phone systems are the way to go.Reasons for Switching to GoTo Connect
The MSP we were partnered with recommended them.
Nicholas
- Industry: Accounting
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 03/08/2021
GoToConnect is awesome
Pros
GoToConnect works for our organization to meet, share idea, and to connect from wherever all of our sales staff is at the time we need to get something done. Its easy to use, intuitive, simple, and is reliable.
Cons
I wish I could offer something for you to improve but the product works and is reliable for what my organization needs.
Taylor
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 30/07/2019
Should Have Switched A LONG Time Ago
100% amazing
Pros
I cannot say this enough - by switching to Jive we are saving THOUSANDS a year. Not only are we saving an enormous amount of money, we have brand new phones and features we never thought were possible. It's like our practice finally moved up in to the 21st century.
Cons
The online portal was a little confusing when we first started. We had to have our IT team set it up for us.
