--- description: Review of IQware Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: IQware | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/4697/email-marketing/software) > [IQware](/software/280141/iqware-pms) # IQware Canonical: https://www.softwareadvice.com.au/software/280141/iqware-pms Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/280141/iqware-pms?page=2) > IQware's Property Management System (IQpms) is a comprehensive Hospitality solution designed to enhance RevPAR and effectively meet the distinct needs of various accommodations, ranging from small to large Hotels, Condo-Hotels, Resorts, and Multi-Property Operations. Its scalability and modularity enable customization to suit specific geographical and seasonal demands. IQware offers flexibility with options for cloud-based or on-site server setups, as well as remote or in-person training, allowing businesses to tailor the system to their preferences. > > Verdict: Rated **3.5/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 16 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 2.8/5 | Based on overall reviews | | Value for Money | 2.7/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: IQware - **Founded**: 2001 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Starting at $5 per room per month, for Property Management Software. Other 3rd Party Channel Managers are a separate cost and to be quoted. Minimums apply - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: Chinese, English, French, Spanish, Thai - **Available Countries**: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador and 32 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Availability Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - CRM - Calendar Management - Catering Management - Channel Management - Commission Management - Contact Management - Credit Card Processing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Email Marketing Software](https://www.softwareadvice.com.au/directory/4697/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.softwareadvice.com.au/directory/4697/email-marketing/software) - [Lost and Found Software](https://www.softwareadvice.com.au/directory/4265/lost-and-found/software) - [Spa Software](https://www.softwareadvice.com.au/directory/2596/spa/software) - [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software) - [Event Management Software](https://www.softwareadvice.com.au/directory/4734/event-management/software) ## Alternatives 1. 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Company does not respond to phone calls regarding software issues. ----- ### "IQware Review" — 5.0/5 > **Sarah** | *3 June 2024* | Cosmetics | Recommendation rating: 8.0/10 > > **Pros**: It is easy to use and had a lot of options. > > **Cons**: The software tends to be a little laggy. > > I would give IQware a two thumbs up in my book. ----- ### "Strongly recommend you do not use this product" — 1.0/5 > **Will** | *14 August 2019* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: I don't like anything about it. But the consensus in the industry is that no one really loves their PMS, and while we explore alternatives and seek feedback from other hotels, we have decided it's "better the devil you know" than to move to another PMS that is equally poor. > > **Cons**: Customer support will ignore you completely. > > We don't have any accurate revenue reports in the PMS, and if not for our own external record keeping, we would have no idea how we are performing. We currently have 21 open support tickets, dating back to February. As a team we have to develop our own work-arounds to technical issues, because there is very little chance that support will have a solution. At best, they will send it to R\&D and you will never hear from them again. ----- ### "IQware is Great for Front Desk Management" — 5.0/5 > **Lauren** | *20 January 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I liked the reports, night audit, and the way it displayed arrivals and departures. The software is fairly easy to use once you get the hang of it. > > **Cons**: The hardest thing to get right is when we have to adjust the rates for some reason. If we have to issue a refund or discount, it can get tricky. There is always a way to get it to work though, you just have to manually calculate it and enter it in. > > I have had no problems with this software. The staff working the front desk seem to be able to use it with ease, and it organizes our day so we are fully aware of who is coming and going at the property. ----- ### "Great Product and Value" — 5.0/5 > **Jacob** | *19 July 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: IQWare is a well designed product for everyday use in both Property Management business models and Hotels. We use this product anywhere from making a reservation to sending out Revenue Statements to individual property owners. > > **Cons**: From time to time it take a considerable amount of time to fix issues with Support. > > I have been a customer a long time and I think IQWare provides a great overall value and product. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/280141/iqware-pms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/280141/iqware-pms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data