About Sync

Sync is a cloud-based integrated enterprise resource planning (ERP) and product lifecycle management (PLM) solution that caters to the apparel and footwear industry. The solution includes various integrated modules that help businesses manage style costing, inventory, PLM, purchasing, and other activities. Sync helps automate operations involved in PLM including product development, sourcing and manufacturing processes. The solution also provides a critical path feature which allows users to prioritize outstanding tasks and receive real-time notifications of forecasted delays and bottlenecks. Sync also helps businesses manage fabric and trim material purchasing. The solution offers more than 80 industry-specific standard reports for reporting sales and business performance. Sync is also capable of integrating with various accounting solutions including QuickBooks, Sage, SAP and Microsoft Dynamics. Users can also monitor their core business activities from mobile devices through the Sync Mobile app available for iOS, Android, and Windows devices. Support is offered via email and phone and through an online support desk.
Sync Software - Build critical paths
Sync Software - Delivery management
Sync Software - Inventory management
Sync Software - Job costing
Sync Software - Sales management
Sync Software - Mobile app
Sync Software - Build critical paths - thumbnail
Sync Software - Delivery management - thumbnail
Sync Software - Inventory management - thumbnail
Sync Software - Job costing - thumbnail
Sync Software - Sales management - thumbnail
Sync Software - Mobile app - thumbnail

Sync pricing

Sync does not have a free version. Sync paid version starts at USD 100.00/month.

Starting Price:
USD 100.00/month
Free Version:
No
Free trial:
N/A

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Sync Reviews

Feature rating

Value for Money
5
Functionality
5
Ease of Use
4.5
Customer Support
5
5 reviews of 14 View all reviews
Robert T.
  • Industry: Textiles
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/01/2019

Flexible and Customized

I think I can happily say we are running a like a well oiled machine now days, the few things that we are changing or developing are most to keep with the latest technologies of the time or upgrading to newer ways of doing things, or building a new fancy report. I would say my experience with sync has been great and will continue to be great for years to come, I have a great relationship with sync and look forward to new developments in the program to improve what already has been improved. The current state of all procedures are not set in stone, continuous improvement is what sync knows we are all about.

Pros

The fact that the sync team bends the software to suit your business. The package slowly changes and adapts to your business. There are big development updates that often bring in updates that you didn't know you needed however streamline your work flow further than you thought possible. Just recently Sync have developed a program for my company to scan jobs through the plant with a live immediate update to the server. it's been 5 years and to this day we have had no downtime, I can tell you which roll of fabric we used 5 years ago for the the garment you bring me today and it's full history this is where it gets interesting, where using history to predict the future of your business. I often use sync's data to forecast stock levels as well as tell the customer what they used before and help build a holding level for them going forward often to the customers surprise that we using data from so far back. I have appreciated that I have had a contact person who knows our system as well as we do, having a one stop person on speed dial goes a long way.

Cons

Early stages there were a few aspects that I would like changed however that would require the core system to change, these are all things of the past now days. I honestly believe you need a dedicated Sync admin on site, I was this person however if your company does not have a dedicated Sync admin or buy in from management to drive the system in, this could lead to a messy system. Capture bad data and you will get bad data out. changing what people have been doing or capturing over the past years to the new system will be your biggest challenge, people don't like change. (not really a con, this change is worth it if staff buy in) however this could be a challenge, with sync people are the biggest variable.

Response from iSyncSolutions

Thanks Rob for the great review. It¿s been a pleasure working with you & the company. We've also learnt a lot from you & the team. It¿s been a great experience & I look forward to building on our relationship by continually improving Sync to exceed your expectations!

Replied 30/01/2019
Malcolm P.
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/01/2019

My experiences with Sync

Extremely good and all my needs are met , they are an example other software vendors need to follow in terms of customer service

Pros

* Ease of use
* Guidance and training provided
* Ability to fulfil most functionality I require
* Exceptional customer service
* Quick and economical turn around of new reports
* Data integrity , I cannot recall one incident of issues with data integrity

Cons

* There are one are two screens that are not as intuitive as could be , once you know what to do very easy , but if one had never worked in that screen you would not be able to proceed without training .

Response from iSyncSolutions

Hi Malcolm,
Thanks for the great review & feedback. We aim to provide 99.997% guaranteed up time. I¿m glad that you have experienced the exceptional Data integrity in Sync. It is of utmost important to us to ensure that you can 100% rely on the information & reports provided by Sync.

I¿m glad to hear that you see Sync as a positive example in the software industry & we will continue to try our hardest to provide the best service possible.

Replied 01/02/2019
Gary D.
  • Industry: Apparel & Fashion
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/05/2021

The Need for Sync

We are always coming up with new ideas and the Sync team always work with us to give us the information we need from our business

Pros

Sync is fantastic and we cannot do without it. You can get the Sync Team to write reports specific to the needs of your own business.

Cons

There is not anything I don't like about Sync

Tangeka P.
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 26/02/2021

Great support for a great product

Our team is happy with this software and it has met and exceeded our needs. It is still a bit early for us, but we feel confident in it's performance thus far.

Pros

Customer service is superior! Any issues that have ever arised have been addressed and further education and support is always provided. The software itself is not difficult to use, and was easy to integrate into our existing systems

Cons

No real cons. The customer service is helpful and resourceful but can be a bit slow to respond. But when you can get in contact with someone you always get what you need and more

Felicity F.
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 29/01/2019

Our company is Manufacturing and Retail Driven.

The reporting and system efficiency is of the highest quality.
The staff are friendly and knowledgeable.

Pros

Due to the nature of our business, the Sync systems are able to achieve offshore manufacturing with minimal errors. Part of our manufacturing is in non English speaking countries and they are achieving the desired result. Our requirements are met 100%.
Our processes are user friendly, efficient and ensure full trace-ability at all times.
We use Sync for all our raw materials processing, full manufacturing processes, finished goods processing, distribution, web sales (including online) to our Finance integration.

Cons

As the Company Sync administrator I cannot fault the system in any way.
We have the support of efficient and professional service from the local office if required.

Response from iSyncSolutions

Thanks Felicty for your review. We thoroughly enjoy working with you & the team.

Replied 30/01/2019

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