--- description: Review of Optosys Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Optosys | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Optometry Software](/directory/104/optometry-software/software) > [Optosys](/software/283818/optosys-2) # Optosys Canonical: https://www.softwareadvice.com.au/software/283818/optosys-2 Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/283818/optosys-2?page=2) > Optosys – Designed for Eye Care Professionals Who Want More Time for Patients, Less Time on Admin Optosys is a powerful practice-management solution built for Canadian optometry clinics, supporting optometrists, opticians, managers, and the entire clinical team. Whether you run an independent practice or oversee multiple clinics under one ownership, Optosys simplifies operations and reduces manual effort by eliminating time-consuming tasks, creating a smoother patient experience. This all-in-one platform was created by industry professionals who understand the realities of eye-care clinics. It centralizes appointment scheduling, electronic medical records (EMR), inventory, billing, communication tools, and more in a single, intuitive system that saves time and improves accuracy. Who Uses Optosys? -Independent optometrists and opticians who want to spend less time on paperwork and more time with patients -Clinic managers looking to streamline workflows and improve team collaboration -Multi-location clinic owners who need centralized control with localized flexibility -Eye care professionals who want a modern, secure, and scalable solution without needing IT staff If you're tired of juggling disconnected tools—or still relying on paper charts and phone follow-ups—Optosys was built for you. What Makes Optosys Unique? Optosys offers an integrated ecosystem of modules tailored to optical clinics: -Optosys Booking lets patients book appointments online at any time and view real-time availability. No more phone tag or back-and-forth. -Optosys Recall automates follow-ups, keeping your calendar full. -Optosys Patient Portal gives patients a secure space to access their eyecare info, prescriptions, and appointments. -Order \& Catalogue lets you place product orders directly with participating suppliers. -Optosys Form delivers fully integrated, secure patient forms. -Optosys Access puts your calendar in your pocket so you can manage appointments wherever you are. Optosys provides a secure, structured platform to record and retrieve clinical notes, prescriptions, and patient histories. Because the approach is fully digital and paperless, it accelerates processes and reduces the risk of human error, all while keeping you compliant with Canadian healthcare and privacy standards. How Optosys Makes Your Work Easier -Less time scheduling, more time caring: Online booking, automated reminders, and a fully customizable calendar reduce back-and-forth and no-shows. -Simplified billing: Whether you’re invoicing patients or submitting claims through Telus Health, Optosys makes it fast and easy—no duplicate entry. -Security and compliance first: Hosted on Canadian servers, Optosys uses encryption, access controls, and automatic backups to keep clinic and patient data safe. -Business intelligence tools: Get real-time reports on appointments, revenues, and inventory so you can make informed decisions. -Built for your specialty: From optometry-specific EMR templates to inventory tracking for frames and lenses, every detail is tailored for your field. -Modular and scalable: Choose the modules you need now and scale as you grow—Optosys adapts to solo clinics or multi-location clinics. Support From People Who Speak Your Language Switching software can feel overwhelming. You need to learn how it works, but more importantly, you need to ensure it adapts to your clinic’s routines and goals. That’s why Optosys pairs you with a dedicated onboarding specialist who takes the time to understand your practice operates. Our bilingual Canadian support team helps shape the system around your workflow, not the other way around. We speak your language—in English, in French, and in the day-to-day rhythm of clinical life. You’ll also have access to: -A comprehensive knowledge base -Training videos and webinars -One-on-one support sessions -Regular feature updates based on user feedback > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Optometric Services - **Founded**: 1982 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: starting at only $179/month - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Appointment Management - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Customisable Branding - Customisable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - E-Prescribing - Email Reminders - For Optometrists - Forms Management - Insurance Management - Inventory Management - Multi-Location ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Optometry Software](https://www.softwareadvice.com.au/directory/104/optometry-software/software) ## Alternatives 1. [RevolutionEHR](https://www.softwareadvice.com.au/software/2508/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.softwareadvice.com.au/software/5639/eyefinity) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.softwareadvice.com.au/software/47057/liquidehr) — 4.8/5 (56 reviews) 4. [athenaOne](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 5. [Anagram](https://www.softwareadvice.com.au/software/180886/patch) — 4.7/5 (56 reviews) ## Reviews ### "Excellent practice management software for Optometry" — 5.0/5 > **Marc** | *20 September 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Reliable, comprehensive and well supported feature set. Supports day to day optometry and optical operations. Various modules cover every aspect of electronic medical records, appointment booking, retail sales, product ordering, reporting, and invoicing and provincial health medical billing, web patient intake forms. Features such as eOrdering and online appointment booking set us ahead of our competition for efficiency and patient convenience. > > **Cons**: No concerns - it does everything we require. > > Optosys allows us to operate multiple clinic locations with ease. The support team are very responsive and many requested features have been added based on our feedback over the years. Our doctors love the versatile exam module as it can be highly customized. The performance reporting (KPI) gives us a great, real-time view of clinic performance. We could not operate as efficiently without Optosys. ----- ### "Best EMR for optometrists" — 5.0/5 > **Karine** | *26 January 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Exam and letter templates are all incredibly easy to customize to your individual preferences and this is what makes this software amazing. Being able to fully integrate both my practices was also very important. I now have access to all patient information regardless of my location. Patients can bounce back and forth seamlessly. The task feature is critical to our in office communications, along with making sure I don't forget to write or read a report\! > > **Cons**: It was a bit of trial and error and learning as a team to decide where to put which notes. Lots of different places to put various notes and on paper it all went in the same box\! > > The best part was the in office training provided when we first converted. The second best part is how often they are updating and always striving to improve the software. They take your suggestions into consideration and your input matters. ----- ### "Optosys Review" — 3.0/5 > **Connie** | *3 October 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Moderately user friendly system. Great customer service, always willing to help. Always willing to listen to ideas. > > **Cons**: Not as up to date as other software applications. Slow to take much needed action on some ideas. Behind on PHIA, SMS applications, more bugs than one would expect for age of software - lots of interim updates fixing these bugs, inventory - lack of understanding of large clinic procedures/needs. Example: Setting up QR scanners without a complete process to help with the full scope of inventory > > Customer service is good and helpful. Slow to make much needed improvements to increase large clinic efficiencies. Expensive for what you get. ----- ### "Optosys2 Dec 2022 Review" — 4.0/5 > **Skylar** | *8 December 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Online booking. Patient communication features. > > **Cons**: Inventory management is inefficient. The exam module could be more keyboard and less mouse friendly. The scheduler works great for single location groups. For multiple locations, it is cumbersome. > > Patient communication \& KPI tracking are significantly better with Optosys2 vs Visual Eyes. ----- ### "Why Aren't you using Optosys?" — 5.0/5 > **Patricia** | *7 December 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: AS much as it was difficult at the start to design the templates, the customizability of the platform makes it superior to other software systems. > > **Cons**: We have had some glitches with connectivity but Optosys is very responsive and gets us up and running quickly. > > Extremely positive people to work with who understand our business needs and respond to requests quickly. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/283818/optosys-2?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/283818/optosys-2) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data