4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About RMS Cloud

RMS is a global provider of innovative, cloud-based technology solutions for the outdoor hospitality industry. By offering business insights, best practices and user-friendly software, RMS enables campgrounds, National Parks, RV parks, and marinas to increase revenue, optimize operations, and enhance the guest experience. RMS' reservation and property management system offers a full suite of features that can be tailored to each property’s unique needs and goals. RMS has helped thousands of properties capture more reservations, engage with guests and run their business efficiently and profitably. See how RMS can grow with any property and help achieve business success.
RMS Cloud Software - Smarter Tech for Doing Business Better
RMS Cloud Software - Customizable Daily Reporting Dashboard
RMS Cloud Software - Guest Portal: Guest self service tools
RMS Cloud Software - Streamline Property Operations with 100+ Channel Integrations
RMS Cloud video
RMS Cloud Software - Smarter Tech for Doing Business Better - thumbnail
RMS Cloud Software - Customizable Daily Reporting Dashboard - thumbnail
RMS Cloud Software - Guest Portal: Guest self service tools - thumbnail
RMS Cloud Software - Streamline Property Operations with 100+ Channel Integrations - thumbnail

RMS Cloud pricing

RMS Cloud does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to RMS Cloud

RMS Cloud Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.2
Customer Support
4.5
5 reviews of 418 View all reviews
Elizabeth
Elizabeth
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/05/2021

One of the Best Reservation softwares!

This has been easy to use and easy to navigate. The support team is literally a click away and has helped get everything set up and switched over from our old system.

Pros

I love how easy it is to navigate and that there are several different ways to make a reservation, as well as look up a reservation.

Cons

When you sign up for the beta version of the dashboard, it does not allow you to change the location. It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest.

Alternatives Considered

Campspot

Reasons for Switching to RMS Cloud

This was easier to navigate and less expensive.

Response from RMS

Hi Elizabeth, thank you for sharing this glowing review of RMS! We're thrilled to hear that you're enjoying the software and finding it easy to navigate. With the beta dashboards, if you click the pencil icon in the top left, that will let you change the weather location. Let us know if this isn't working for you and the team will investigate. -Hayley

Replied 27/05/2021
Sunny
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/05/2024

Excellent product with even better Customer Support.

As with any product, each new version has its learning curve but in the case of RMS the learning curve is quite gradual as the product works so well, and if you know what its supposed to do, it just makes sense. And, if you need to, their Support Team is simply amazing!

Pros

Ease of use, easy to train new staff on. Setup or rates and channel management are much easier vs other systems used previously.

Cons

Hard to say as I really enjoyed working with the product, all the way back from a server-based version in 2007

Sunil
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Good software

I will recommend to my colleagues to run it

Pros

It is very good soft ware to use and very easy to use

Cons

Running speed is very smooth while using this software

Lokith
Lokith
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 21/01/2024

False Promises & Scammers

This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there company who are not available most of the times, it's not worth wasting money on there training and software they make you pay 3 months advance as they know there product is faulty and they don't want you to runaway before that, good at planning strategy of how to scam people! BEAWARE!

Pros

The confidence how they lie about there product, and try to show the value of it however once you pay for the training they will vanish it took me whole 2 months just to set up the software.

Cons

after the software was set there was issue in the calendar on airbnb, my properties were closed for whole month in high season, and there whole company were busy celebrating there vacations, also they did not refund our training fees AED1700 as they claim to give us training and software full of errors.

Dennis
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 01/08/2023

Survey

Still learning setup and operation - this business is new to RMS and challenging to me and RMS. The database and training setup occurred during the busiest time of our Show. Many issues have been resolved over the past couple of months. More to come. All RMS local and international staff have been very supportive and understanding of my needs.

Pros

Still learning the program, not fully operational at this time.

Cons

Still learning - not operating the system long enough to provide an honest evaluation.

Related categories