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About Kixie PowerCall
Welcome to Kixie, the sales engagement platform that revolutionizes the way you do business. Designed to supercharge your sales performance, Kixie offers ultra-reliable and easily automated calling and texting features that seamlessly integrate with leading CRMs like HubSpot, Salesforce, Pipedrive, and Zoho.
With Kixie, you can call and text numbers from your CRM or any webpage in Google Chrome, with every interaction automatically recorded in your CRM. Say goodbye to tedious manual record-keeping and hello to unparalleled productivity and efficiency!
The Kixie PowerCall Chrome extension offers a suite of advanced features to help sales and customer-facing teams optimize their performance. Here's what you can expect:
• PowerDial through lists of contacts automatically, dialing up to ten numbers in parallel with multi-line PowerDialer
• Advanced AI-powered local presence (ConnectionBoost) that allows users to call from a number with the same local area code as the person they're calling
• Conversation Intelligence: Automatically transcribes calls and automatically syncs transcriptions to your CRM, provides AI-driven insights, analyzes sentiment, picks out key words and phrases and more
• Live call coaching that lets managers listen to calls and offer "whisper" advice or feedback to trainees
• Call recording with free unlimited lifetime cloud storage
• Voicemail drop enables users to leave custom, pre-recorded messages with a single click
• SMS templates with dynamic fields that make it easy to send personalized messages
• Click-to-call any number on any webpage for lightning-fast dialing
• Integrations with leading CRMs, including HubSpot, Salesforce, Pipedrive, and Zoho
• Call center features, including IVRs, ring groups, call queues, and dynamic routing for streamlined customer experiences on incoming calls
• Live call board, analytics, reporting, and call and SMS/MMS history available to managers in the dashboard
• Cloud-based platform allows easy access anywhere, anytime
Transform the way you sell and take your business to the next level with Kixie – the sales engagement platform that delivers results.
Kixie PowerCall pricing
Kixie PowerCall does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
Alternatives to Kixie PowerCall
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Kixie PowerCall Reviews
Feature rating
5 reviews of 274
View all reviews
Rowdie Mitch
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 25/03/2018
Saved us a ton of money for a simple trackable dialer
Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.
Pros
I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.
The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.
I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.
Cons
I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.
Alec
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 05/12/2019
Great Phone Solutions to integrate with Pipedrive CRM
I would highly recommend, and know this will be a company our business will continue to use for a long time. I'm excited to see what Kixie has to offer in the near future, and see big things coming from this company!
Pros
I most enjoy the integration options Kixie has, and the way it can create contacts in our sales CRM Pipedrive. This is very useful for making sure no leads fall through the cracks, and ensuring none of our sales reps forget to contact someone if a call is missed. Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get. I would highly recommend to anyone looking to automation/integrate their sales process using Pipedrive, and hope this review helps others in making their choice for phone solutions!
Cons
Getting set up at first was tricky, and we ran into a few issues with trying to use old hardware provided by our previous phone solution company Ring Central. They Kixie support team was able to fix the issues, and made sure we were satisified with everything after this issue happened.
Response from Kixie
Thanks for your feedback about desk phones. Our solution is meant to be completely cloud based, but we will work with our IT team in regards to better desk phone programming.
Replied 11/06/2020
Sheryl
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
1
3
Reviewed on 19/07/2022
Our company used KIXIE for almost 2 years. Save your money. Their customer service is...
This company is terrible. They should go the way of Enron.
Pros
When we first started using KIXIE they were competitive, wanted our business--they were helpful. Two years later, you can't get a live customer service rep. They cost 5x the competitor, and NO REFUNDS! Save your money. Check out JUSTCALL.io. It's 1/4 the price. Month-to-month. They have live customer service. What a difference!
Cons
KIXIE now offers ZERO customer service--Terrible! Zero REFUNDS. They don't care about the customer. Not responsive to building in new technology that is needed (hello? Bulk texting???) What more is there to say?
Response from Kixie
Sheryl, we're very sorry to hear your experience with Kixie was less than you had hoped for. We pride ourselves on 100% US-based customer service, and we do provide live customer service over the phone, email, and chat.
The reason we do not offer pro-rated refunds for service is due to the costs associated with the US-based support resources that we offer, and also the fact we do not require contracts or annual payments of our customers in order to use the system. You can cancel at any time, but there are no pro-rated refunds when you do, so that we can continue to offer these services and benefits.
As we have grown we have continued to develop new features in response to customer feedback. Due to popular demand, we recently completed a major update which includes list-based multi-line PowerDialing, allowing our customers to auto-dial up to 10 contacts simultaneously. We prioritize the features that we hear the most requests for, and unfortunately not every request can be met.
Replied 10/08/2022
Kevin
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
4
4
Reviewed on 16/03/2021
Troubles from Day One
Pros
The unlimited US/CAN calling and texting made it worthwhile for our organization, which does on average 20 hours of connected call time for our sales team.
Cons
The system has had frequent bugs, delays and outages every month. We have not had a month of stable use.
The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist, making it difficult to measure our team.
The platform itself feel incomplete, compared to the market. Lacking critical features and reporting function.
Reasons for Choosing Kixie PowerCall
The system was shutting down in 2020Reasons for Switching to Kixie PowerCall
Kixie had unlimited calling and texting, and with our teams volume of calls across North America, it was the leading factor.
Mary Beth
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 08/09/2022
After thorough research, Kixie was our best option.
They have a white glove approach. They have really worked to make using their product easy.
Pros
I like that I can text directly through the system--this drastically improves response rates and speed of closing. I also like that it records everything directly in the CRM. It's actually motivated me to stay with Pipedrive--they integrate so well together. Additionally, Kixie went out of its way to help me integrate its software with ClickUp. That was very impressive.
Cons
The phone app needs some work. I do have to update the Chrome extension pretty regularly as well, but that makes sense for how often they update their software. :)
Reasons for Switching to Kixie PowerCall
It had every option I wanted with competitive pricing. The sales rep was excellent as well.Response from Kixie
Hi Mary Beth, thank you for the review! We're glad to hear Kixie is helping you close deals faster. Have a great day!
Replied 19/09/2022
