--- description: Review of Zinc Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zinc | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Reference Check Software](/directory/4696/reference-check/software) > [Zinc](/software/284930/zinc) # Zinc Canonical: https://www.softwareadvice.com.au/software/284930/zinc Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/284930/zinc?page=2) > Zinc is an automated background check solution that serves human resource departments and staffing agencies. It offers a variety of features that streamline the background check process. The platform also conducts compliant background checks in over 200 countries and has a transparent process that gives candidates ownership of their data. Customers can customize background checks to include ID verification, education verification, reference checks and more. Additionally, it also provides customer support via phone, email, chat, FAQs and knowledge base. > > Verdict: Rated **4.8/5** by 220 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 220 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zinc Work - **Founded**: 2017 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: We offer both pay-as-you-go and contract pricing, depending on the number of checks you require. Contact Zinc for more pricing details. - **Target Audience**: Self Employed, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Belgium, Benin, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia and 131 more ## Features - API - Activity Dashboard - Alerts/Notifications - Applicant Tracking - Assessment Management - Background Screening - Batch Processing - Bulk Reference Request - Candidate Profiles - Compliance Management - Criminal History Verification - Customisable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Verification - Education Verification - Email Reminders - Email/Online - Employment Eligibility Verification ## Integrations (14 total) - Ashby - BambooHR - Greenhouse - Lever - PinPoint - SAP SuccessFactors HCM - SAP SuccessFactors Work Zone - SmartRecruiters - Teamtailor - Tribepad - Vanta - Workable - Workday HCM - iCIMS Hire ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Reference Check Software](https://www.softwareadvice.com.au/directory/4696/reference-check/software) ## Related Categories - [Reference Check Software](https://www.softwareadvice.com.au/directory/4696/reference-check/software) - [Background Check Software](https://www.softwareadvice.com.au/directory/3409/background-check/software) ## Alternatives 1. [RefNow](https://www.softwareadvice.com.au/software/150271/refnow) — 4.7/5 (468 reviews) 2. [HiPeople](https://www.softwareadvice.com.au/software/227740/hipeople) — 4.8/5 (1563 reviews) 3. [Vitay](https://www.softwareadvice.com.au/software/97595/vitay) — 4.9/5 (49 reviews) 4. [Discovered](https://www.softwareadvice.com.au/software/415321/Discovered) — 4.6/5 (126 reviews) 5. [Employment Check Pro](https://www.softwareadvice.com.au/software/354879/ebc-global) — 4.4/5 (21 reviews) ## Reviews ### "Great customer support" — 4.0/5 > **Samuel** | *13 July 2023* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use the software, intuitive and fast. Great customer support team. > > **Cons**: The AI did mistake the design on the page of a passport for an additional letter, though the customer support team was quick to help out, and resolved the issue in no time. ----- ### "The best Automated BGV tool ever" — 5.0/5 > **Vishal** | *2 February 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Simple to use and least time consuming with smooth interface. > > **Cons**: There are less options available to choose in the qualification check section for example: if any person with whose highest qualification is 12th standard, then what option he will choose it's a bit complicated. Kindly provide some specific options to those whose highest qualification is 12th pass or they are pursuing their Graduation degree That's all. > > The experience was up to the mark and I enjoyed it while using. ----- ### "Frustrating Experience with Poor Support and High Costs" — 3.0/5 > **Verified Reviewer** | *19 August 2025* | Information Services | Recommendation rating: 0.0/10 > > **Pros**: What I liked most about Zinc was the speed—it made the whole process feel smooth and efficient, which I really appreciated. > > **Cons**: What I liked least about Zinc was the customer service experience when something goes wrong. If an issue is referred to the technical team, you often don’t hear back—even after multiple follow-ups. The wait times can be lengthy, and it can feel quite frustrating when you're trying to resolve something quickly. > > My overall experience with Zinc has been mainly negative, largely due to poor customer service. When issues arise, responses are slow or sometimes nonexistent—especially when queries are referred to the technical team. This has caused frustration for new starters and led to a poor onboarding experience. Additionally, the service is quite pricey considering the challenges we've faced. ----- ### "Quick and easy" — 5.0/5 > **Lizette** | *7 August 2023* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: The turnaround time for check results to come back, is very quick. > > **Cons**: At present one can only ask for a professional or HR reference, i.e. there is no option to ask for both to be checked for the same candidate. ----- ### "Zinc's Customer Service is Amazing\!" — 5.0/5 > **Abigail** | *17 October 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Zinc is very easy to use once you get the hang of how things work. I also love the fact that you can text the references instead of calling them. It is a real time saver\! Also, the customer service I receive is impeccable\! Customer service reaches out to me at least once a month to see how everything is going and responds when I have an issue in a timely manner. > > **Cons**: At first, using Zinc through greenhouse was not very intuitive, but once I figured how to use it, it is easy as can be\! ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/284930/zinc?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/284930/zinc) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data