--- description: Review of Metrobi Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Metrobi | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Logistics Software](/directory/406/logistics/software) > [Metrobi](/software/288611/metrobi) # Metrobi Canonical: https://www.softwareadvice.com.au/software/288611/metrobi Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/288611/metrobi?page=2) > Metrobi is a delivery management platform and local driver marketplace for businesses that deliver their own products. It combines route planning software with a network of independent drivers in 30+ US metro areas, serving bakeries, caterers, florists, and wholesalers. Businesses with in-house drivers use the software to optimize routes, dispatch, and track deliveries. Businesses without drivers post a delivery or a recurring route, set what they pay, and local drivers take the job. Shippers rate each driver, add favorites to a preferred list, and ban those who fall short. Over 700 businesses deliver with Metrobi. Drivers hold a 4.97/5 average rating, with a 93% on-time score and a 99.3% delivery completion rate. Features include route optimization, live tracking with ETAs, proof of delivery photos, and recipient notifications. Metrobi connects with Shopify and many more custom integrations. Getting started is free, with no contracts or minimums. Support is available 24/7. > > Verdict: Rated **4.9/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 95 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Metrobi - **Location**: Boston, US ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on number of drivers starting at $2.99/month per driver - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - 3PL Management - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - CRM - Customer Database - Customer Portal - Data Import/Export - Delivery Tracking - Digital Signature - Dispatch Management - Document Management - Drag & Drop - Driver ETA - Driver Management - Electronic Signature ## Integrations (8 total) - Olo - Shopify Collabs - Shopify Multi Carrier Shipping Label - Shopify POS - Shopify Product Options App - Squarespace - Wix - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Logistics Software](https://www.softwareadvice.com.au/directory/406/logistics/software) ## Related Categories - [Logistics Software](https://www.softwareadvice.com.au/directory/406/logistics/software) - [Delivery Management Software](https://www.softwareadvice.com.au/directory/3911/delivery-management/software) - [Route Planning Software](https://www.softwareadvice.com.au/directory/1917/route-planning/software) - [Courier Software](https://www.softwareadvice.com.au/directory/3316/courier/software) - [Food Delivery Software](https://www.softwareadvice.com.au/directory/1831/food-delivery/software) ## Alternatives 1. [Elite EXTRA](https://www.softwareadvice.com.au/software/88789/elite-extra) — 4.7/5 (388 reviews) 2. [Track-POD](https://www.softwareadvice.com.au/software/101378/track-pod) — 4.7/5 (140 reviews) 3. [OptimoRoute](https://www.softwareadvice.com.au/software/78813/optimoroute) — 4.6/5 (268 reviews) 4. [Spoke Dispatch](https://www.softwareadvice.com.au/software/112170/Spoke) — 4.8/5 (105 reviews) 5. [Driv.in](https://www.softwareadvice.com.au/software/352771/driv-in) — 4.7/5 (150 reviews) ## Reviews ### "Best local delivery software" — 5.0/5 > **sanjyot** | *12 May 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: This software was very helpful in improve our delivery workflow and reducing delays. It’s been reliable and easy to onboard it to our workflow > > **Cons**: learning curve takes a day but once u get a hang of it, it works alright > > Mobile experience is errorfree for drives and helps me in staying updated on all deliveries in real time without much of an lag ----- ### "Smooth Flower Deliveries That Impress Every Time" — 5.0/5 > **Deepak** | *11 November 2025* | Package/Freight Delivery | Recommendation rating: 10.0/10 > > **Pros**: Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking. The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time. > > **Cons**: None—it’s reliable through and through. The only thing I’d like to see improved in Metrobi is more advanced customization options for reports and notifications. > > Our flower shop uses Metrobi Charlotte courier to ensure every bouquet arrives fresh and flawless. Route optimization avoids heavy traffic, and proof of delivery photos help us maintain a premium customer experience. Clients receive live ETA updates, which makes the process completely stress-free. Metrobi helped us elevate our service to new heights. ----- ### "Metrobi's Review" — 4.0/5 > **Laura** | *13 January 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The peace of mind to request a vehicle, and know it will be handled on time. > > **Cons**: Due to the nature of our business, appearance and common sense is important and drivers are not always the brightest or most refined. > > It is good. We are being taken care of over the service we request and pay for. ----- ### "The Delivery Management Software That Transformed Our Operations" — 5.0/5 > **Verified Reviewer** | *1 September 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: 1. Highly intuitive delivery management software that scales with small businesses 2. Route planner optimizes delivery schedules and saves both time and money 3. Real-time order tracking with seamless communication between shop and drivers 4. Professional, polite drivers who handle fragile packages with care 5. Easy onboarding for new staff and quick learning curve 6. Excellent customer support team that is responsive and proactive > > **Cons**: 1. Occasionally wish for even more advanced customization in the route planner (but the current setup already works very well) 2. With so many features available, it can take a little time to explore everything, though once you do, it’s a huge advantage > > I was in charge of deploying and managing delivery management for a specialty coffee shop client. Running a coffee shop that delivers freshly roasted beans to customers across the city is always stressful. Since adopting Metrobi’s delivery management software, my client's workflow has completely transformed. The route planner ensures that drivers take the most efficient paths, cutting down on delays and fuel costs. I now have complete visibility over every order in real time, and our team no longer spends hours manually coordinating deliveries. As my client once remarked, the platform does feel like having a logistics department in my pocket; organized, accurate, and reliable. Most importantly, our customers almost never complain about any delays - we are able to constantly ensure timely deliveries. Metrobi has truly given us peace of mind and allowed us to focus more on product quality rather than worrying about logistics. ----- ### "Scalable Delivery Management for a Growing Startup" — 5.0/5 > **Mentor** | *26 September 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Scalable delivery management software for startups Route planner handles high volumes efficiently Excellent support team Real-time updates and easy-to-use dashboard Saves hours of manual coordination > > **Cons**: The only downside is that Metrobi has set such a high bar that we now compare every other vendor to them. > > As a fast-growing food-tech startup, we needed delivery management software that could scale with us. Metrobi’s route planner and centralized dashboard have been crucial. We handle hundreds of orders weekly, and the system ensures every delivery is optimized, trackable, and reliable. What once took hours of manual coordination now takes minutes. The support team has been outstanding, always quick to assist. Metrobi has allowed us to grow without worrying that logistics would hold us back. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/288611/metrobi?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/288611/metrobi) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data