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description: Review of Channel.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Channel.io | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Channel.io](/software/289302/channel-io)

# Channel.io

Canonical: https://www.softwareadvice.com.au/software/289302/channel-io

> With Channel.io, you can differentiate yourself from the 98% of competitors that ignore their online clients and join the remaining 2% of companies that actually care about customer experience. We were designed with small- to medium-sized businesses in mind. For your online store, Channel.io is an all-in-one platform that comes the closest to replicating an in-store customer experience. You don't need to break the bank by spending more on several platforms because we have everything you require.

We are designed for quality and speed so you can speak more and identify important clients. Channel.io gives you more freedom than any other platform on the market to engage with consumers and your team through unlimited live chat and team chat.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Zoyi Corporation
- **Location**: Seoul, South Korea

## Commercial Context

- **Starting Price**: USD 30.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Japanese, Korean
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria and 106 more

## Features

- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- For Developers

## Integrations (4 total)

- Gmail
- Instagram
- Shopify
- Slack

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [UChat](https://www.softwareadvice.com.au/software/335425/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.softwareadvice.com.au/software/423207/fathom) — 5.0/5 (808 reviews)
3. [Denser AI](https://www.softwareadvice.com.au/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Glassix](https://www.softwareadvice.com.au/software/419790/glassix) — 5.0/5 (103 reviews)
5. [Botsonic](https://www.softwareadvice.com.au/software/436579/botsonic) — 4.8/5 (80 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/289302/channel-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/channel-io-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/289302/channel-io> |
| en-GB | <https://www.softwareadvice.co.uk/software/289302/channel-io> |
| en-IE | <https://www.softwareadvice.ie/software/289302/channel-io> |
| en-NZ | <https://www.softwareadvice.co.nz/software/289302/channel-io> |

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