NightsBridge

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About NightsBridge

NightsBridge is a cloud-based property management system designed for various accommodation providers in Africa, such as bed and breakfasts, guest houses, boutique hotels, game lodges, self-catering units, apartments, backpackers, and multi-property owners. This software assists in managing their businesses online. The cloud-based front desk system allows tracking of bookings, payments, and guest details in a single location. An integrated booking engine connects to the accommodation provider's website, enabling direct, commission-free reservations. NightsBridge also offers channel management with one-click connectivity, updating availability on several online booking sites. Additionally, NightsBridge includes online guest registration and check-out tools to simplify communication. The comprehensive solution encompasses payment processing, property management system integration, and training and support. This software aims to help accommodation businesses increase online visibility, drive bookings, and enhance operational efficiency.
NightsBridge Software - Front-desk booking software. Easy-to-use booking software. The perfect place to put your bookings.
NightsBridge Software - Powerful direct booking engine. Turn your own website into your most profitable sales channel.
NightsBridge Software - Channel management. Automatic updates of your favourite booking channels.
NightsBridge Software - Experience the incredible freedom of being able to manage your bookings, make changes and answer questions from wherever you are through the NightsBridge App.
NightsBridge Software - PayBridge payments are 3D Secure so they are protected from charge-backs for fraud. PayBridge shows you if a transaction was 3D Secure on the payment confirmation email.
NightsBridge Software - Guest communications. Manage bookings and guests with easy-to-use online communication tools.
NightsBridge Software - Front-desk booking software. Easy-to-use booking software. The perfect place to put your bookings. - thumbnail
NightsBridge Software - Powerful direct booking engine. Turn your own website into your most profitable sales channel. - thumbnail
NightsBridge Software - Channel management. Automatic updates of your favourite booking channels. - thumbnail
NightsBridge Software - Experience the incredible freedom of being able to manage your bookings, make changes and answer questions from wherever you are through the NightsBridge App. - thumbnail
NightsBridge Software - PayBridge payments are 3D Secure so they are protected from charge-backs for fraud. PayBridge shows you if a transaction was 3D Secure on the payment confirmation email. - thumbnail
NightsBridge Software - Guest communications. Manage bookings and guests with easy-to-use online communication tools. - thumbnail

NightsBridge pricing

NightsBridge does not have a free version. NightsBridge paid version starts at ZAR 535.00/month.

Starting Price:
ZAR 535.00/month
Free Version:
No
Free trial:
No

Alternatives to NightsBridge

NightsBridge Reviews

Feature rating

Value for Money
4.9
Functionality
4.7
Ease of Use
4.8
Customer Support
4.9
5 reviews of 92 View all reviews
Hilary
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2023

Channel Manager and Property Management system - All in one

Professional and patient at all times. Staff are all well trained in all fields. They return calls promptly, and solve all problems.

Pros

This is one of the best systems we have used. User friendly and the amazing Nightsbridge staff are so helpful.

Cons

From day one, we never had any problems with Nightsbridge.

Response from NightsBridge

Hi Hilary

Thank you very much for your glowing review. We are so proud to hear that we've provided you with such great software and service!

We'll be rolling more features out in the near future, so keep your eyes peeled!

Replied 12/09/2023
Gail
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 15/05/2023

Guesthouse running made easy

Nightsbridge system saves me time, is mobile, the cell app works during load sheddings and goes a long way to prevent any double bookings and being allowed to instandly send quotes and invoices speeds up our service which brings in more clients.

Pros

The new updated cloud version of Nightsbridge has taken into account many of the small time consuming hassles that crop up daily. So bookings, booking changes, mulit room bookings, invalid credit card , on line registration, reporting, invoicing, extras have all become touch of the button options with some good automated items. The end of month booking reports are also a great tool for bookkeeping and tracking payments and referral commisions. Once automated welcome and info packs are added it will be hard to fault this system for making day to day operations simply and obvius. The back up cient support is also superb and I have never called and not received patient guidance until the problem has been resolved.

Cons

Automated and cutomisable Welcome letters, info packs and Thank you for staying and requests for reviews would be the next big time saver. Automated Resending of on line check in if it is not completed before check in. Next to room bookings bookings for appointment type offerings, like parking, spa treatments or pottery classes - they should be customisable - at the momment I have added the parking as a room, its works as keeps track of the bays and which guest has booked but it messes with the analytics and room occupany rates.

Response from NightsBridge

Hi Gail

Thank you for your detailed review -- it sounds like our software is helping to simplify your life and help you do better business online.

We will have more upgrades rolling out in the future and we hope you will enjoy them!

Replied 16/05/2023
Gina
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
2
Ease of Use
5
Customer Support
5

4
Reviewed on 08/06/2022

NightsBridge for apartments

Low cost for small establishment is fine.
Bigger size establishments would need a better system

Pros

Ease of use, none complicated. Connects to most local agents in South Africa

Cons

Restriction on reporting
Cannot connect multiple rate codes to agents
Very low security for users

Alternatives Considered

SiteMinder

Reasons for Switching to NightsBridge

We use both NightsBridge and SiteMinder. SiteMinder is our main channel manager NightsBridge is only used for smaller establishments

Response from NightsBridge

Hi Gina

We're glad to hear that you're finding NightsBridge easy to use, and enjoying the large number of local connections we have.

We'd suggest looking at the user logins on your account, where you can set different security levels for different users. We appreciate your feedback about the reports and rate codes - we're always looking at ways to improve our offering!

Replied 24/03/2023
Sonja
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/06/2023

Bookings made easy

Pros

It is impossible for me to run my guesthouse without Nightsbridge. It's available 24/7 on my phone anywhere I go, even while on overseas holidays I am able to run my business in South Africa. It updates all new bookings immediately so no change of double bookings. I started using it since we opened our guesthouse 6 years ago - best decision ever. It was easy to integrate with existing business processes and the Nightsbridge team is also super helpful should one require assistance.

Cons

A great product to use, would definitely recommend it.

Response from NightsBridge

Hi Sonja

We are so happy to hear that you are enjoying working with NightsBridge so much, and that we have eliminated double bookings for you!

We are excited to keep sharing new features with you that will help make running your guesthouse business online even easier.

Replied 06/07/2023
Ria
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 31/03/2023

A Lifesaver Product

All my problems! Would not be able to run a smooth working entity without Nightsbridge

Pros

It is a one-stop facility that covers my whole business. I can book and unbook on my Calander, change rooms and rates, put on promotions, basically do everything I need to keep everything 100%

Cons

As I do not have much time on hand, it sometimes takes a while to go through a stack of new information.

Response from NightsBridge

Hi Ria -- if the only issue is not being able to keep up with the new features then that's still a win for us!

We try to stagger new roll-outs and space out communications for this exact reason. But we understand that change sometimes happens at a very quick pace.

Please keep in mind that you can schedule refresher training with our team at any stage, and that our list of tutorials cover each part of the system in depth.

Replied 04/04/2023

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