--- description: Review of Wicket Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Wicket | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/4395/membership-management/software) > [Wicket](/software/290042/wicket) # Wicket Canonical: https://www.softwareadvice.com.au/software/290042/wicket > Wicket reinvented how associations manage and engage with their members. Why did Wicket do this? Wicket noticed associations were all facing similar challenges. Traditional AMS systems are all-in-one solutions, but one software can't be the best at everything. The modules in an AMS often fall short when stacked against more modern software. Even if users use tools outside the AMS, there are bits of member data segregated in each tool, and there's no easy way to connect all the member data. AMS systems don't play well with others, and connecting them to third-party platforms can be challenging–often impossible. How does Wicket solve this? Wicket believe associations should be able to use the best software without having to compromise the quality of their member data. Wicket integrates with best-in-class third party software, from email marketing and events to e-commerce and learning management. Users can choose the platforms that work best for their organization. What does this mean? Users can use the tools they want and see all member data from those tools in one system, Wicket. Why is this important for users? Wicket users can track members' activities across many channels in one central system. Let's say they ntegrate the following three tools into the Wicket platform: Eventbrite for Events, Higher Logic for an online community, and WooCommerce for collecting payments. When they log in to Wicket and look up a member, they'll see the events they registered for, the discussions they’ve participated in, and the status of their membership payments. With all this data in one place, users can easily analyze and turn member data into member intelligence. They'll never do manual updates when member data is connected. When a member logs in and changes their address in one system, that change gets sent automatically to Wicket. Wicket will then update that piece of data in any other connected system where it's needed. With single sign-on, members only need one login to access any tools integrated with Wicket. That's right. They'll use the same username and password to access their events page, the online community, and their billing and payment information. Even though these services are all powered by different software, their members have one seamless experience without knowing they're leaving one platform and going to another. Wicket support any billing structure, including traditional dues processed yearly and subscription-based membership models billed weekly, monthly, or annually. With our WooCommerce integration, they can sell memberships, products and services in one shopping cart experience. > > Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Wicket - **Location**: Ottawa, Canada - **Founded**: 2017 ## Commercial Context - **Starting Price**: USD 15,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Wicket provides transparent, value-based pricing tailored to each association's unique needs. Our pricing model is designed to align with the size and complexity of your organization, factoring in key variables like the number of members, required integrations, and custom functionality. We offer bundled pricing for Wicket Member™ and Wicket Web™, with clear scopes for implementation and ongoing support. Rather than charging by user or limiting features behind paywalls, we focus on delivering a scalable solution that grows with your association. Every engagement begins with a discovery process to ensure we recommend the right approach and provide a detailed proposal with no surprises. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Application Management - CRM - Chapter Management - Committee Management - Contact Database - Contact Management - Content Management - Customisable Branding - Customisable Forms - Customizable Reports - Data Import/Export - Dues Management - Email Marketing - Enrollments/Onboarding - Event Calendar - Event Management - Job Board ## Integrations (36 total) - Absorb LMS - Arlo Training Management Software - Auth0 - Constant Contact - Cvent Attendee Hub - Cvent Event Management - Cvent Registration - Cvent Webinar - Discourse - Drupal - Eventbrite - Forj - Higher Logic Thrive - HubSpot Marketing Hub - HubSpot Sales Hub ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software) ## Related Categories - [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software) - [Association Management Software](https://www.softwareadvice.com.au/directory/447/association-management/software) ## Alternatives 1. [Daxko Operations](https://www.softwareadvice.com.au/software/73761/daxko-operations) — 4.5/5 (168 reviews) 2. [StarChapter](https://www.softwareadvice.com.au/software/155218/starchapter) — 4.2/5 (645 reviews) 3. [Mindbody](https://www.softwareadvice.com.au/software/188104/mindbody) — 4.0/5 (2982 reviews) 4. [Brilliant Directories](https://www.softwareadvice.com.au/software/128110/brilliant-directories) — 4.8/5 (803 reviews) 5. [GrowthZone](https://www.softwareadvice.com.au/software/23362/memberzone) — 4.4/5 (276 reviews) ## Reviews ### "Membership Data at our Fingertips" — 4.0/5 > **Emily** | *11 June 2019* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Wicket integrates seamlessly with Mailchimp, allowing our members and associates to easily update their communication preferences and allowing us to easily target our messages to specific sections of our membership. Wicket is fully integrated into our website, making it easy to create content accessible only to our members and associates. > > **Cons**: Change is always a little scary, while things are working well now, there were some hiccups getting our website, Mailchimp account and Wicket all working together but the Wicket team were extremely supportive and eager to help. > > With our old database required us to manual sync our membership data with Mailchimp and our website, in addition to being time consuming, this process also introduced the potential for human error. One of the most recent benefits we have noticed with Wicket is that we are able to offer our 3rd party advertisers increased options to target our members and associates who have expressed interest in receiving 3rd party ads. This has meant additional advertising revenue for our association. ----- ### "Flexible Member Data Platform that is Intuitive to Use" — 5.0/5 > **Jeanne** | *14 September 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We wanted the ability to have options and flexibility over which CMS, LMS and email marketing program we could use. Wicket integrates nicely with our chosen selections and works very smoothly. We also find the platform intuitive to use, and it was easy to get staff onboarded and using the tool. > > **Cons**: From what I have seen over the years Wicket is committed to continuous improvement, and have rolled out features throughout our time with them. Currently they are working on improving reporting, which I am looking forward to. ----- ### "Good Solution for Organizations that runs multiple enterprise software" — 4.0/5 > **Paul** | *13 June 2019* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Single Sign On allows for efficiency within my admin team. Creating Roles and aligning them for users is outstanding. > > **Cons**: Bit costly and was a bit slow start to get set up. Depending on how your custom tool was built, could be time-consuming and costly to develop the API. Overall this is not a show stopper. > > Great tool targeted for a good user experience for customers. ----- ### "Having no free trial is a huge missing point of Wicket" — 5.0/5 > **Ayşenur** | *18 May 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Wicket is a highly advance member data platform with an extensive bunch of third party integrations. > > **Cons**: Extremely high price that relies on per feture per year is the worst aspect of Wicket. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/290042/wicket) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data