---
description: Review of ServTracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServTracker | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [ServTracker](/software/293394/servtracker)

# ServTracker

Canonical: https://www.softwareadvice.com.au/software/293394/servtracker

> ServTracker by CaseWorthy is a case management application built for Area Agencies on Aging, State Units on Aging, and nonprofit aging services providers. It brings client intake, service authorization, provider and volunteer management, outcome tracking, and compliance reporting into a single, configurable application — purpose-built for the full spectrum of aging services delivery.

How ServTracker Helps:

Aging services organizations juggle more than most. Home-delivered meals, senior transportation, congregate dining, caregiver support, and community and volunteer-driven programs each carry their own service plans, delivery networks, and reporting requirements. Coordinating all of it through spreadsheets or disconnected systems means staff spend more time managing data than serving older adults. And when funding streams multiply, complexity compounds.

ServTracker solves this with a single application where client records, service authorizations, volunteer activity, provider delivery, and compliance data all live together. Intake happens once. Reports generate from data staff are already entering. And as agencies take on new programs or funding streams, ServTracker grows with them—without the need for additional software.

ServTracker Key Features:

Intake and Eligibility: Configurable intake workflows and needs-based screening built for aging services, including functional assessments and client prioritization tools.

Service Authorization and Tracking: Manage service plans, authorize units of service, and track delivery across home-delivered meals, congregate meals, senior transportation, personal care, and caregiver support programs.

Home Delivered Meals Management: Track meal authorizations, delivery schedules, and client dietary needs—with visibility into delivery status and route performance across your provider and volunteer network.

Senior Transportation Coordination: Manage trip authorizations, track ride delivery against authorized units, and monitor transportation provider performance for medical, nutrition, and other eligible trips.

Community and Volunteer Program Management: Track volunteer recruitment, assignments, and activity hours across community-driven programs, with reporting that captures volunteer contributions alongside paid service delivery.

Compliance Reporting: Prebuilt reporting for OAA Title III, NAPIS, and other federal and state program requirements, updated to reflect current standards.
Configurable Workflows: Agencies configure assessments, service plans, and eligibility rules themselves—without code or professional services.

AI-assisted Workflows: Cara, CaseWorthy's embedded AI assistant, surfaces client summaries and recommended next steps so staff spend less time on administration. Cara recommends; your team decides. Your data stays in your environment and is never used to train AI models.

Cross-program Analytics: Built on CaseWorthy CORE, a unified data lakehouse, ServTracker makes cross-program reporting and whole-person client views native to the application—not a custom integration project.

Who uses ServTracker?

Case managers, nutrition coordinators, transportation managers, program directors, and agency administrators at Area Agencies on Aging, State Units on Aging, and nonprofit providers managing publicly funded aging services programs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: CaseWorthy
- **Location**: Salt Lake City, US
- **Founded**: 2008

## Commercial Context

- **Starting Price**: USD 0.01
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: License costs are based per user.  Services are minimal and based on the setup needs of the product.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Assessment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Compliance Management
- Customizable Reports
- Document Management
- Electronic Signature
- Forms Management
- HIPAA Compliant
- Home Health Care Management
- Invoice Management

## Integrations (1 total)

- CaseWorthy

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Home Health Care Software](https://www.softwareadvice.com.au/directory/4406/home-health/software)

## Alternatives

1. [InMyTeam](https://www.softwareadvice.com.au/software/257114/inmyteam) — 4.6/5 (85 reviews)
2. [AlayaCare](https://www.softwareadvice.com.au/software/381258/alayacare) — 4.1/5 (188 reviews)
3. [eRSP](https://www.softwareadvice.com.au/software/276586/ersp) — 4.2/5 (99 reviews)
4. [Alora Home Health](https://www.softwareadvice.com.au/software/2085/alora) — 4.5/5 (151 reviews)
5. [AxisCare](https://www.softwareadvice.com.au/software/126808/axiscare) — 4.6/5 (729 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/293394/servtracker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/home-health/servtracker-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/293394/servtracker> |
| en-GB | <https://www.softwareadvice.co.uk/software/293394/servtracker> |
| en-IE | <https://www.softwareadvice.ie/software/293394/servtracker> |
| en-NZ | <https://www.softwareadvice.co.nz/software/293394/servtracker> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"ServTracker","description":"ServTracker by CaseWorthy is a case management application built for Area Agencies on Aging, State Units on Aging, and nonprofit aging services providers. It brings client intake, service authorization, provider and volunteer management, outcome tracking, and compliance reporting into a single, configurable application — purpose-built for the full spectrum of aging services delivery.\n\nHow ServTracker Helps:\n\nAging services organizations juggle more than most. Home-delivered meals, senior transportation, congregate dining, caregiver support, and community and volunteer-driven programs each carry their own service plans, delivery networks, and reporting requirements. Coordinating all of it through spreadsheets or disconnected systems means staff spend more time managing data than serving older adults. And when funding streams multiply, complexity compounds.\n\nServTracker solves this with a single application where client records, service authorizations, volunteer activity, provider delivery, and compliance data all live together. Intake happens once. Reports generate from data staff are already entering. And as agencies take on new programs or funding streams, ServTracker grows with them—without the need for additional software.\n\nServTracker Key Features:\n\nIntake and Eligibility: Configurable intake workflows and needs-based screening built for aging services, including functional assessments and client prioritization tools.\n\nService Authorization and Tracking: Manage service plans, authorize units of service, and track delivery across home-delivered meals, congregate meals, senior transportation, personal care, and caregiver support programs.\n\nHome Delivered Meals Management: Track meal authorizations, delivery schedules, and client dietary needs—with visibility into delivery status and route performance across your provider and volunteer network.\n\nSenior Transportation Coordination: Manage trip authorizations, track ride delivery against authorized units, and monitor transportation provider performance for medical, nutrition, and other eligible trips.\n\nCommunity and Volunteer Program Management: Track volunteer recruitment, assignments, and activity hours across community-driven programs, with reporting that captures volunteer contributions alongside paid service delivery.\n\nCompliance Reporting: Prebuilt reporting for OAA Title III, NAPIS, and other federal and state program requirements, updated to reflect current standards.\nConfigurable Workflows: Agencies configure assessments, service plans, and eligibility rules themselves—without code or professional services.\n\nAI-assisted Workflows: Cara, CaseWorthy's embedded AI assistant, surfaces client summaries and recommended next steps so staff spend less time on administration. Cara recommends; your team decides. Your data stays in your environment and is never used to train AI models.\n\nCross-program Analytics: Built on CaseWorthy CORE, a unified data lakehouse, ServTracker makes cross-program reporting and whole-person client views native to the application—not a custom integration project.\n\nWho uses ServTracker?\n\nCase managers, nutrition coordinators, transportation managers, program directors, and agency administrators at Area Agencies on Aging, State Units on Aging, and nonprofit providers managing publicly funded aging services programs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b9135756-acf9-47a2-b69f-04f1092ed331.png","url":"https://www.softwareadvice.com.au/software/293394/servtracker","@id":"https://www.softwareadvice.com.au/software/293394/servtracker#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/software/293394/servtracker#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Home Health Care Software","position":2,"item":"/directory/4406/home-health/software","@type":"ListItem"},{"name":"ServTracker","position":3,"item":"/software/293394/servtracker","@type":"ListItem"}]}]}
</script>