---
description: Review of Softinn Hotel Booking Engine Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Softinn Hotel Booking Engine | Reviews, Pricing & Demos - SoftwareAdvice AU
---
Breadcrumb: [Home](/) > [Online Booking Systems](/directory/432/reservation/software) > [Softinn Hotel Booking Engine](/software/294119/softinn-hotel-booking-engine)
# Softinn Hotel Booking Engine
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> Softinn serves Hotels with less than 80 rooms in APAC
Softinn helps reduce commission paid to OTAs (e.g. Agoda, Booking.com) by enabling direct booking on the hotel’s official website
Softinn helps digitize hotel business by providing a single point of access for hoteliers working in different departments (front-office, room division, finance, etc)
Softinn helps reduce payment gateway charges and improve cash flow by enabling payment gateway routing and one-minute payment gateway setup.
>
> Verdict: Rated **4.4/5** by 19 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 19 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |
## About the vendor
- **Company**: Softinn
- **Location**: Bukit Beruang, Malaysia
- **Founded**: 2013
## Commercial Context
- **Starting Price**: USD 59.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Softinn Hotel Booking Engine offers a free version and a free trial. Paid plan is available at $59 per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar (Burma), Philippines, Singapore, Thailand, Timor-Leste, Vietnam
## Features
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Customer Database
- Customer Support
- Customisable Branding
- Online Booking
- Payment Processing
- Promotions Management
- Rate Management
- Ratings/Reviews
- Reporting/Analytics
- Room Booking
- Third Party Booking
- Third-Party Integrations
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
## Category
- [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software)
## Alternatives
1. [Eventbrite](https://www.softwareadvice.com.au/software/133924/eventgrid) — 4.6/5 (5748 reviews)
2. [Hostaway](https://www.softwareadvice.com.au/software/165334/hostaway) — 4.8/5 (1524 reviews)
3. [Booqable](https://www.softwareadvice.com.au/software/77802/booqable) — 4.8/5 (1126 reviews)
4. [Lodgify](https://www.softwareadvice.com.au/software/140962/lodgify) — 4.5/5 (1282 reviews)
5. [OpenTable](https://www.softwareadvice.com.au/software/439120/opentable) — 4.7/5 (1317 reviews)
## Reviews
### "Very easy to use" — 4.0/5
> **Ahmad Fazli** | *30 November 2018* | Hospitality | Recommendation rating: 9.0/10
>
> **Pros**: Easy to use and a few click can complete 1 reservation
>
> **Cons**: None.
Need more property
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### "Excellent partner service" — 5.0/5
> **Shazea** | *31 October 2022* | Hospitality | Recommendation rating: 6.0/10
>
> **Pros**: The partner service, easy access to allotment
>
> **Cons**: Hard to change date if I want a specific date with same rate
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### "need to more user friendly" — 3.0/5
> **Verified Reviewer** | *20 February 2019* | Hospitality | Recommendation rating: 3.0/10
>
> **Pros**: easy to use n learn / easy to train our staff to knew about
>
> **Cons**: easy to loggin in using email only not like other Extranet
>
> ok...
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### "Softinn Hotel Booking Engine Review" — 5.0/5
> **adib** | *20 January 2023* | Hospitality | Recommendation rating: 10.0/10
>
> **Pros**: The software is simple and easy to navigate.
>
> **Cons**: I can say so far everything is ok—nothing much on the negative.
>
> Guest booking
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### "Ease of Use and Great Features" — 5.0/5
> **Alban** | *12 April 2019* | Hospitality | Recommendation rating: 10.0/10
>
> **Pros**: Easy to create Rooms and monitor room bookings.
>
> **Cons**: The PMS is still new and requires some more work but can't wait to try it.
>
> Easy to use tool with very good customer service. Would recommend to hotels to be in SoftInn's listings
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## Links
- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/294119/softinn-hotel-booking-engine)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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## Structured Data