---
description: Review of theGuard Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: theGuard | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [theGuard](/software/295224/theguard)

# theGuard

Canonical: https://www.softwareadvice.com.au/software/295224/theguard

> theGuard is a cloud-based solution that helps manage IT service management and network monitoring. It provides a range of solutions, such as SmartCMDB, SmartITSM, SmartChange, and Interface Manager.&#10;&#10;With theGuard, organizations can align their IT operations with ITIL best practices, from managing service catalogs to handling incidents and problems. The integrated service desk enables efficient ticket management and service request tracking. By utilizing features like inventory and configuration management, businesses gain complete visibility into their network infrastructure, enabling proactive decision-making and issue troubleshooting. Additionally, it allows real-time network monitoring capabilities.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Realtech
- **Founded**: 1994

## Commercial Context

- **Starting Price**: USD 20,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact Realtech directly for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Activity Monitoring
- Alerts/Escalation
- Alerts/Notifications
- Bandwidth Monitoring
- CPU Monitoring
- Configuration Management
- Continuous Monitoring
- Customisable Dashboard
- Customizable Reports
- Dashboard
- Dashboard Creation
- Data Visualization
- Database Monitoring
- Device Auto Discovery
- Diagnostic Tools
- Downtime Tracking
- Email Alerts
- Email Monitoring
- Event Logs
- Event Tracking

## Support Options

- Chat

## Category

- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)

## Related Categories

- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)
- [Network Management Software](https://www.softwareadvice.com.au/directory/4735/network-management/software)
- [IT, Server and Network Monitoring Tools](https://www.softwareadvice.com.au/directory/4409/server-monitoring/software)
- [Server Management Software](https://www.softwareadvice.com.au/directory/4570/server-management/software)
- [Network Monitoring Tools](https://www.softwareadvice.com.au/directory/4307/network-monitoring/software)

## Alternatives

1. [ManageEngine OpManager](https://www.softwareadvice.com.au/software/360394/manageengine-opmanager) — 4.5/5 (257 reviews)
2. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews)
3. [ManageEngine OpManager Plus](https://www.softwareadvice.com.au/software/435464/manageengine-opmanager-plus) — 4.6/5 (33 reviews)
4. [Domotz](https://www.softwareadvice.com.au/software/443321/domotz-pro) — 4.9/5 (125 reviews)
5. [Pulseway](https://www.softwareadvice.com.au/software/36599/pulseway) — 4.7/5 (310 reviews)

## Reviews

### "Top für Überwachung der OT-Netzwerke" — 5.0/5

> **Roland** | *6 February 2024* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Deckt alle unsere Geräte (Firewalls, Switche, Router usw.) ab, stellt diese auch grafisch korrekt dar (PSMs). Auf die Alarmierung kann man sich verlassen.
> 
> **Cons**: Die GUI ist teils etwas veraltet. Die neue WebCenter noch nicht komplett ausgebaut.
> 
> Zuverlässiges und sehr ausgereiftes Produkt.

-----

### "Grundsolide Software" — 5.0/5

> **Maximilian T.** | *16 February 2024* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: Die umfangreichen Funktionen und die Stabilität dieser Software haben sich bei uns seit Jahren bewährt.
> 
> **Cons**: Die Menüführung könnte kompakter sein, damit man sich schneller zurecht findet.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/295224/theguard)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/network-management/theguard-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/295224/theguard> |
| en-GB | <https://www.softwareadvice.co.uk/software/295224/theguard> |
| en-IE | <https://www.softwareadvice.ie/software/295224/theguard> |
| en-NZ | <https://www.softwareadvice.co.nz/software/295224/theguard> |

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