--- description: Review of ViciECM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ViciECM | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/4351/bpm/software) > [ViciECM](/software/296539/vicidocs) # ViciECM Canonical: https://www.softwareadvice.com.au/software/296539/vicidocs Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/296539/vicidocs?page=2) > ViciECM is a complete document management and business process management system integrated with core DMs and workflow functionality. ViceECM includes an integrated OCR engine, full text search, workflow with annotations and comments, and zone OCR/ICR for form processing. With document capture features document scanning module, automatic documentation compression, and electronic file upload. Document classification has configurable folder hierarchies, import of standard folder lists, barcode based auto-classification, and more. Multi-channel access from web browser based access with standard browsers and Windows client application for scanning. There's user and user group management with multi-tiered access permissions. Version control and notifications allow for check in, check out, and history. Electronic workflow management provides GIU based workflow process designer and e-Form designer. ViceECM offers multi channel support for web browsers, Windows desktop client application with core DMs and workflow functionality, and native mobile applications for IOS and Android. ViciECM solution implementation and rollout can be completed in around 1-2 calendar weeks. > > Verdict: Rated **4.4/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 14 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Vicisoft Technologies ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact Vicisoft Technologies at info@vicisoft.com - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile) - **Supported Languages**: English - **Available Countries**: Bahrain, Bhutan, Botswana, Hong Kong SAR China, India, Kenya, Kuwait, Malawi, Malaysia, Maldives, Oman, Qatar, Saudi Arabia, Singapore, South Africa, Sri Lanka, Uganda, United Arab Emirates, Zambia, Zimbabwe ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Audit Trail - Business Process Automation - Business Process Control - Commenting/Notes - Configurable Workflow - Content Management - Customisable Forms - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Document Automation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Business Process Management Software](https://www.softwareadvice.com.au/directory/4351/bpm/software) ## Related Categories - [Business Process Management Software](https://www.softwareadvice.com.au/directory/4351/bpm/software) - [Document Management Software](https://www.softwareadvice.com.au/directory/722/document-management/software) - [Enterprise Content Management Software](https://www.softwareadvice.com.au/directory/3485/enterprise-content-management-system/software) ## Alternatives 1. [Dokmee ECM](https://www.softwareadvice.com.au/software/49265/dokmee) — 4.7/5 (117 reviews) 2. [M-Files](https://www.softwareadvice.com.au/software/433195/m-files-dms) — 4.4/5 (274 reviews) 3. [Box](https://www.softwareadvice.com.au/software/18947/box-enterprise) — 4.4/5 (5622 reviews) 4. [Confluence](https://www.softwareadvice.com.au/software/430492/confluence) — 4.5/5 (3663 reviews) 5. [Interfy](https://www.softwareadvice.com.au/software/368121/interfy) — 4.9/5 (39 reviews) ## Reviews ### "ViciECM experience review" — 5.0/5 > **Verified Reviewer** | *19 April 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I like about ViciECM is it's easy to configure and setup your workflow. It is also easy to customize. Very good security for your data > > **Cons**: Needs some improvement on their dashboard. It can be minor or major improvement, as long as it helps its stability. ----- ### "VICIECM as an EDMS Solution" — 4.0/5 > **Mathew J** | *24 August 2022* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: I've found VICIECM to be a straight forward product that works on established core Software principles. It delivers exactly what the Software is meant to do with mostly easy to use GUI \& options. The product doesn't complicate itself with too many unnecessary options \& do not venture into areas that's outside its core framework \& customer expectations. > > **Cons**: The software needs to improve a bit on the security assignment policies \& management where I've found it to drag a bit once you have accumulated data. The company can also think of integrating an efficient, cost effective OCR into their product. > > Overall It's a wonderful Software for Small \& medium scale operations. Could be useful for large Enterprises too provided their expectations are limited to EDMS. The software has served our purpose of digitazing all our customer documents including PDC's. ----- ### "ViciECM Experience for Social Security Institutions" — 4.0/5 > **Evan** | *16 August 2022* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: The most usable piece of this software is the ability to depict the physical flow of any job into a system-managed workflow. It doesn't end there, it actually gives your a way to edit and manage these workflows. > > **Cons**: It takes more time to have the technicians trained. Above all, you cannot manage the workflows without the software managers/owners getting involved. > > We use ViciECM to archive old payments using RMS, manage new payment workflows and also replace all physical movement of files using DMS, especially during the COVID 19 period. ----- ### "Very good product in the Document Management software domain" — 5.0/5 > **Ravi** | *18 August 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Folder hierarchy indexing, search and retrieval, Auto creation of folder given range, Scanning of documents > > **Cons**: Share documents to external users who are not the user of DMS application but present in different dept. > > Extremely very good software ----- ### "PSRI Hospital" — 5.0/5 > **Rituraj** | *16 August 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Scanning and files Compression viewing etc. > > **Cons**: you should improve the client software look and feel and dash board and some software option and make all scanner compatible with this software. > > my over all experience is good and some times puzzle in problem like append not done and files not saving, and some other issue. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/296539/vicidocs?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/296539/vicidocs) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data