---
description: Review of VertexOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VertexOne | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/4542/utility-billing/software) > [VertexOne](/software/296918/vertexone)

# VertexOne

Canonical: https://www.softwareadvice.com.au/software/296918/vertexone

> VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With over 30 years of experience, VertexOne is uniquely positioned to assist our customers in delivering a compelling value proposition which will help them redefine how they think about the customer experience. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement portals – we empower our customers to deliver a UX that matters by leveraging innovative technology to deliver new levels of efficiency and cost effectiveness.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vertex Group
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing model**: Per User
- **Pricing Details**: Available upon request.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Billing & Invoicing
- Customer Management
- For Electricity
- For Natural Gas
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Work Order Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Utility Billing Software](https://www.softwareadvice.com.au/directory/4542/utility-billing/software)

## Alternatives

1. [Submeter Billing](https://www.softwareadvice.com.au/software/194506/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.softwareadvice.com.au/software/438858/heartland-payment-system) — 4.3/5 (132 reviews)
3. [ExpenseLogic](https://www.softwareadvice.com.au/software/456026/ExpenseLogic) — 4.8/5 (31 reviews)
4. [Rural Billing](https://www.softwareadvice.com.au/software/55710/rural-billing) — 4.9/5 (59 reviews)
5. [Zego](https://www.softwareadvice.com.au/software/239716/zego) — 4.5/5 (82 reviews)

## Reviews

### "Great organization to work with.  Excellent Customer Services and Response times" — 5.0/5

> **Georges** | *18 September 2017* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: We use SAP and Vertex is our sole host.  The Vertex Organization is very proactive and attentive to our needs and requirements.   As a government entity, we have to follow many rules, regulations, ordinances, laws, etc.  Vertex is always by our side when the system needs updating and work in concert with us to ensure we have what we need to conduct our business.  They follow up and very engaged with us and my team.
> 
> Very user friendly and provides information and data needed to ensure our customers are receiving correct billing information.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/296918/vertexone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/utility-billing/vertexone-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/296918/vertexone> |
| en-GB | <https://www.softwareadvice.co.uk/software/296918/vertexone> |
| en-IE | <https://www.softwareadvice.ie/software/296918/vertexone> |
| en-NZ | <https://www.softwareadvice.co.nz/software/296918/vertexone> |

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