---
description: Review of ICTContact Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ICTContact | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [ICTContact](/software/297566/ictcontact)

# ICTContact

Canonical: https://www.softwareadvice.com.au/software/297566/ictcontact

> ICTContact is an advanced unified Contact Centre software solution and Inside sales dialer software solution with an agent portal and IVR studio to design custom IVR with drag and drop. Assign different types of campaigns to agents and run automated campaign as per schedule. It supports complete agent performance monitoring and agent performance evolution .
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: USD 399.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ICTContact Enterprise Edition with one agent license
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Jamaica, Japan, New Zealand, Pakistan, Peru, Portugal, United States, Venezuela

## Features

- API
- Auto-Dialer
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Campaign Management
- Computer Telephony Integration
- Contact Management
- IVR
- Monitoring
- Predictive Dialer
- Reporting/Analytics

## Integrations (4 total)

- Bitrix24
- HubSpot CRM
- SugarCRM
- SuiteCRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (991 reviews)
2. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1783 reviews)
3. [Zendesk Suite](https://www.softwareadvice.com.au/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)
4. [Zoho Desk](https://www.softwareadvice.com.au/software/393877/zoho-desk) — 4.5/5 (2212 reviews)
5. [Webex Suite](https://www.softwareadvice.com.au/software/430596/webex) — 4.4/5 (7402 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/297566/ictcontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/297566/ictcontact> |
| en | <https://www.softwareadvice.com/contact-center/ictcontact-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/297566/ictcontact> |
| en-GB | <https://www.softwareadvice.co.uk/software/297566/ictcontact> |
| en-IE | <https://www.softwareadvice.ie/software/297566/ictcontact> |
| en-NZ | <https://www.softwareadvice.co.nz/software/297566/ictcontact> |
| fr | <https://www.softwareadvice.fr/software/297566/ictcontact> |

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