Xero

Pros

Intuative to use, feature rich, clear layout and appears to have a lot of investment/ improvements being made.

Cons

You can't see a log of any emails/ reminders you've sent. You can see the time and date stamp in the notes section but not what they read.
The app is handy but a drastically cut down experience.

Alternatives Considered

Reasons for Choosing Xero

Switched From

Reasons for Switching to Xero

Pros

Time saving with great tools to enable cash flow management

Cons

You are not able to complete part invoicing of quotes to see a balance from the original cost.

Pros

Ease of reconciliation, imported transactions from integrations with other platforms (when it works).

If you have many users, Xero does NOT bill by the number of users. So, costs may be relatively low for a large organization.

Cons

Constantly increasing prices, integrations with banks and other accounts don't always work and break fairly frequently. Customer support will frequently try and tell you that they won't help you with your request at all and to "talk to an accountant" even when you're asking them regarding how to do something with their software.

If you are a smaller company, the plan pricing is quite expensive, since the minimum plan for a functional business is relatively expensive and they don't care whether you have one user or 100 - they charge the same.

Alternatives Considered

Reasons for Switching to Xero

Pros

At Dogsnhomes Rescue, we use Xero for our accounting needs, and it has proven to be an invaluable tool for managing our financial operations efficiently. Here's what we love most about Xero:

1. User-Friendly Interface
Xero’s clean and intuitive design makes it incredibly easy to use, even for those without extensive accounting experience. The layout is straightforward, and navigation between features is seamless, allowing us to stay focused on running our charity.

2. Automation Features
We particularly appreciate the automation features, such as bank feed imports, recurring invoices, and automatic reconciliation suggestions. These features save us a significant amount of time and reduce the risk of human error.

3. Real-Time Financial Overview
Xero provides a real-time dashboard that gives us instant insight into our financial health. This helps us track our income and expenses, ensuring we stay on top of cash flow and budgets.

4. Cloud-Based Accessibility
As a cloud-based platform, Xero allows us to access our accounts anytime, anywhere. This flexibility is crucial for a charity like ours, where team members may work remotely or need to check financial data while on the go.

Cons

Payroll services are not included in Xero's standard plans and are available only as a paid add-on through a third-party provider, which can increase overall costs.

Alternatives Considered

Reasons for Switching to Xero

Pros

Simplicity of design, clean and clear pages

Cons

Constant updates and changes. New versions which aren't as user friendly

Alternatives Considered

Reasons for Choosing Xero

Switched From

Reasons for Switching to Xero

Pros

Built on a good bank feed as a solid foundation, makes the information reliable. Functionality is reasonable, not amazing, but reasonable is perfectly fine. It has a good balance of usability and functionality.

Cons

Recent price hikes are difficult to swallow, particularly if payroll is a requirement. Xero used to have a payroll only option for about $15 per month; their 2 person payroll plan is now $90 per month, and will presumably rise again next year.
There are other quirks too that could easily be fixed by inexplicably aren't. They're not as responsive to these quality of life changes as they were initially, presumably the big company "not my job" inertia problem.

Alternatives Considered

Reasons for Switching to Xero

Pros

Xero accomplishes all accounting needs such as automating repetitive tasks such as AP, AR and GL.

Cons

To be honest, Xero is flawless since it suits all my online accounting needs.

Pros

I love how easy it is to manage my accounts using Xero and also how easy it is to link the accounts with my accountant for further processing.

Cons

The monthly usage fee is a little high but I think it is still great value for money.

Pros

The platform is user friendly, clean and to the point.

Cons

Does not link up to all platforms. Not much else

Alternatives Considered

Reasons for Switching to Xero

Pros

It allows me to manage my department's accounting in real time, giving me a clear and up-to-date visualization of expenses.
It helps me a lot in generating reports with balance sheets and cash flow to reliably assess profitability and make better decisions in the future.

Cons

Customer support is slow and limited, we have solved problems before getting a response.

Pros

Xero offers excellent support resources and communicates regularly with customers, advising of product updates and features. Using Xero is easy and with the on-screen support Xero Central support feature, help is always at hand.

Cons

Xero is not scaled for manufacturing clients and lacks stock management capability. Larger clients may be looking for a more scalable solution with stock management and offline access.

Alternatives Considered

Reasons for Switching to Xero

Pros

REDUCED TIME-RELATED TO DATA CAPTURING and cloud-based - no backup needed or software updates

Cons

The support is very basic and no real solutions are provided. If you have an issue with Xero - you are on your own!!!!

Alternatives Considered

Reasons for Choosing Xero

Switched From

Reasons for Switching to Xero

Pros

The ease of use, particularly for small business owners.

Cons

Can become expensive as your business grows, with add on's like Payroll etc.

Pros

Intuitive and modern UI. Very simple to use and a great experience all around.

Lots of integrations with external software (Xemplo, ETZ for example), making it very versatile.

Cons

It works great for us now, but we are reaching a point where it is too simple for our needs. No robust cost centre/division tracking abilities (although a basic version is offered). Not a lot of support for consolidation of multiple entities built in.

Alternatives Considered

Reasons for Switching to Xero

Pros

Xero offers receipts capturing functions that makes it easy to track our expenses. It also has easy to use budgeting tool that help us create accurate budgets for our projects. Xero offers easy to use invoicing tools that enable us to draft up-to-detail invoices for collecting payments. The reporting tools provide us with detailed financial reports that assist us to evaluate where our business stands financially. Xero superior security functions gives our sensitive financial data top-notch security and privacy.

Cons

We have found nothing about Xero that is off the mark. It has served us so perfectly so far.

Pros

Xero is the most iconic tool that I have ever used. I like that it offers a wide range of online accounting tools such as AP, AR, GL and payment matching in one place.

Cons

Whenever I face issues, the vendor technical team is rapid in resolving the bug - currently, there is no daunting aspect.

Pros

Xero is easy to use and the invoicing function help generate accurate and stunning invoices quickly. It provides comprehensive financial reports which gives us a clear glance of how our organization is performing financially. Xero has great budgeting and expenses control features that assist us in crafting budgets for our projects and monitoring the expenditure to ensure it remains within the bounds of the budget.

Cons

Xero features has given us great value. None of them has given us any challenging moment.

Pros

Xero for over four years now has been the most vital tool for matching payments, eradicating fraud and handling accounting tasks online.

Cons

I mainly use the mobile application and it suits all my needs as Senior Partner in Management Consulting industry.

Pros

As a small business owner who has never used xero before, i like the features it provides. I like how you can connect your bank statements to xero which makes reconciling transactions easier. Its seamless and you dont have to manually go in and pull the transactions across. Also i love how you take a photo of your receipt and input that into xero.

Cons

Nothing really, I like all features. The only small thing i would say is i wish we didnt have to use the authenticator, but other than that i dont have any cons.

Pros

The app allows you to upload receipts so easily

Cons

Unable to automate sending reports to senior management. This is a real pain, I have to manual send regular reports to people which is time consuming.

Pros

Xero makes it super easy to handle repetitive accounting tasks mainly billing and invoicing.

Cons

Since it suits my needs, I find nothing to dislike as at now.

Pros

They have quarterly updates. Meaning, everything is up to par with what is latest in the market. It is continuously improving to help more more clients and target bottlenecks encountered in the operations. Plus the customer service is top notched :)

Cons

There are some updates that caused some hiccups in the payroll processing. However, all have been addressed.

Pros

Easy to use, company set up is fast, can be used in many different countries, flexible, good for startups in their earliest days. Very flexible chart of accounts allows you to make any kind of setup you like.

Cons

Regionalization for some countries with complex VAT is not great (Portugal, Serbia). Sometimes it is hard to reconcile invoices with bank statements.

Pros

I give thumbs up to the fact that Xero has a super easy to use mobile application which has all features available on cloud apps.
I mainly use it to draft, create, customize and send invoices automatically to vendors.

Cons

For nearly three years now, I have not come across any overwhelming aspect on Xero.

Pros

Decent signup discount. On the web, the interface is easy to understand once you know what you’re doing.

Cons

Unpopular product changes (such as including advertising in invoice emails) that occurred without user consultation. When users did complain, our concerns weren’t addressed.

There have been multiple price increases, with virtually no new features added as part of these changes.

Almost feels like a bait and switch… they get you with cheap pricing and then start changing everything up for existing customers.

Pros

Xero's integrations without dashboard are easy and it has a User-friendly interface. The dashboard links to my daily tasks easily. Xero is a reliable accounting solution.

Cons

I haven't had any problems with Xero at all.

Pros

Xero budgeting functions makes easy to allocate and control our financial resources for our projects. It offers detailed financial reports that help us monitor how our finances are being utilized. Xero powerful analytics provide precise financial insights that allow us to measure our business financial health. It also has compact security tools that ensure complete safety of all of our financial data.

Cons

We have seen nothing bad with Xero. It works so perfectly and has had no downsides.

Pros

Xero does everything I need it to and helps me stay in control of my finances as I can see real time data of income and expenses and I always feel in-control.

Cons

Cost is probably the main thing. The limits on the lowest plan are tight for a freelancer- as I often have more bills than the allocation, but don't need anything else in the next plan up.

Pros

As a Director within my business, XERO gives me realtime information that allows me to manage the expectations of our shareholders using the accounting programme within XERO accounting reports.

Cons

The API feed to the banking page can often be slow and doesn't accurately show the latest figures. But as far as a quick glance goes this is an adequate tool.

Pros

Xero automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI.

Cons

The back-up reporting on the previous version wasn’t easy to filter - kudos to the vendor for updating it.

Pros

The financial reporting features that provide eye-opening insights about where our organization stands financially. Xero has budgeting and expenses tracking tools that help us manage and properly utilize our financial resources. Xero has very advanced data security features that keep our sensitive financial data secure from unauthorized access. It offers outstanding bookkeeping tools that allows us to keep all financial documents and receipts organized for easier referencing.

Cons

Xero has exhibited no cons so far. All things about it are in perfect shape and there been no complaints about it.

Pros

I like the software, it offers just about everything youd need to keep your financials in order and even offers end of year reports for the irs ( very important) and keeps you alerted on your quaterly tax payment schedule, among other thing. You can link your bank and reconcile your spendatures and tuck each transaction into its proper tax-non tax catagory, plus other deductions such as depreciation of your vehicles for tax writeoffs, and many more...

Cons

.however. the quoted price on the promotion was way far from the price i was charged for this product. Also i missed my payment by two days and all my information, everything i had documented, reconciled, entered, invoices, reports, EVERYTHING was being held for ransome and untouchable till i paid my inflated price. Its was an eye opener. When running a business, be careful what product you choose, for me. I cant be locked out of my accounting software for any length of time when it comes to my business. Just food for thought. I know zoho has been the best alternative app for free even. And it offers the same services xero does for half the price. No gemics

Alternatives Considered

Reasons for Switching to Xero

Pros

Xero has got very good set of features and it is considered a market leader with regards to online bookkeeping software.

Cons

Xero is slow to listen to their customers feedback and often prioritizes other work and development rather than the features most required.

Alternatives Considered

Reasons for Choosing Xero

Switched From

Reasons for Switching to Xero

Pros

I use Xero on few selected moments mainly through mobile application when on the go. I like that it automates repetitive accounting tasks.

Cons

Unfortunately, Xero mobile application does not allocate all features available on mobile apps.

Pros

Xero has a mobile application that enables me to carry out repetitive accounts tasks on the go.
This tool has enabled us to eradicate fraud in my organization by managing and tracking expenses.

Cons

Xero mobile application though lack some capabilities available on cloud apps.

Pros

Has all the features you would expect from an accounting platform.

Cons

Clunky to use, interface needs work to be more streamline and to enable you to make less errors.

Alternatives Considered

Reasons for Switching to Xero

Pros

Super easy to track and stay on top of my business financials.

Cons

It can be hard to get help and support, and also to set up new reports.

Alternatives Considered

Reasons for Switching to Xero

Pros

Everything you need for financials are at your fingertips. From Reporting to daily transactions to payroll.

Cons

There are a few client contacts that I have trouble finding. When Updates happen it changes the way things are used, this can be a little frustrating to pivot of processes.

Alternatives Considered

Reasons for Switching to Xero

Pros

You have the ability to create a quote, add your own notes and narrative, save templates, and convert quotes into invoices, all going directly to the customer and requesting them to pay using the method that makes sense for your small business.

Cons

Seemingly unable to set a budget limit for a project, attribute hours towards it, and to let you know once this has reached it's limit/not exceeded it.

Pros

It has an active customer support team. It is an easy to use software and it has a user-friendly interface. It is a simple platform to use. It is an all-in-one platform that I use to manage my financial payment solutions.

Cons

It has nothing that seems to be wrong with Xero.

Pros

Xero is easy to use. Xero (the company) has put in the effort over the years to improve the overall use of the product (user interface, reporting).

Cons

While Xero has made significant product improvements, they haven't made the minor adjustments the user community has requested - specifically adding more custom text tracking fields. Xero comes with two, and most users find five or 10 would be beneficial. Also, Xero has not rolled out all of the updated pages on the web version. For example, the updated Accounts Payable pages were available months ago, while Accounts Receivable still shows the older pages. Not a showstopper, but a uniform look across all pages would be great.

Pros

Simplicity and ease of use. You don't have to be a qualified accountant to be able to use it, but if you are, the whole system is very helpful and you can automate so much!

Cons

The support takes time to get your ticket answered but when it is, any follow-ups are quick.

Pros

If fully utilised Xero is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and customer management.

Cons

The dashboard can be a little cluttered together - in some instances you need to click through a few hyperlinks to get to where you want to go.

Pros

After getting fed up with Quickbooks, I decided to try the Xero free trial. I love the simplicity, how it prompts me to reconcile each time I log in so month end goes so much smoother and quicker than with Quickbooks. The pricing is WAY better and I'm not getting nickel and dimed the way I was with Quickbooks. I would say it is much easier and more intuitive and makes my bookkeeping so much simpler.

Cons

It was a bit time consuming moving our data from Quickbooks to Xero. We paid to have the recommended service done, I think it was through Jetpack or something like that. They did a great job but there were of course some things that didn't cross over exactly right so going through and finding those issues was a little time consuming, but once that was settled I'm very happy I made the move.

Pros

It doesn't support phone number and email replies can take upto 48 hours.

Cons

It can only track finished goods and isn't suitable for tracking raw materials on work-in-progress.

Pros

Xero allows me to simplify accounting tasks such as billing and invoicing via real-time workflow automation.

Cons

I have not yet come across the dark side of Xero - it accomplishes all my online accounting needs.

Pros

Xero is a reliable accounting tool which I use to automate major repetitive accounting tasks mainly invoicing, inventory control and billing.

Cons

Ever since I implemented Xero, I have never experienced any daunting aspect.

Pros

Ever since 2018, Xero has been a remarkable tool for handling complex repetitive accounting tasks such as billing and invoicing.

Cons

The then drawbacks and bugs which I was experiencing on my iOS mobile app, were rectified when upgraded to version 18.

Pros

Xero was great when we first signed up. It was a simple small business accounting software.

Cons

They lost touch with the customers. Developers ruled with poorly thought out features and UI/UX. Tell your early customers how much you are discounting your new customers and then flood the dashboard with price increase notifications. Price goes up and the product gets worse.

Pros

Xero is very easy to use
I like thd fact that you can manage your invoices easily with xero
Its customer care services are on top notch

Cons

Xero is a pocket friendly app to use
I have no complaints about xero it is genuinely the best