--- description: Review of Commercient SYNC Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Commercient SYNC | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [System and Data Integration Software](/directory/3304/data-integration-tools/software) > [Commercient SYNC](/software/299155/commercient-sync) # Commercient SYNC Canonical: https://www.softwareadvice.com.au/software/299155/commercient-sync Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/299155/commercient-sync?page=2) > Commercient can integrate your CRM with over 110 ERPs, either one way or bidirectionally, which gives your teams and customers the chance to talk more strategically with one another. The platform uses a pre-built solution to connect your data, without the need for mapping, scripting, ETL, or servers. Compared to months of work, the SYNC solution provides a streamlined integration that takes 4 to 6 weeks on average. Furthermore, SYNC is a customizable solution that can synchronize your data every hour, once a day, or in real-time, depending on your business needs. Commercient helps give you a 360-degree view of sales, customers, and marketing by eliminating data silos. > > Verdict: Rated **4.8/5** by 117 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 117 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Commercient - **Founded**: 2000 ## Commercial Context - **Starting Price**: USD 5.00 - **Pricing model**: Per User - **Pricing Details**: Starting at $7 per user(s) per month. Visit our site for more details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Fiji, Finland, France, French Polynesia and 56 more ## Features - API - Alerts/Escalation - Configurable Workflow - Dashboard - Data Connectors - Data Import/Export - Data Management - Data Mapping - Data Synchronization - Document Management - Integrations Management - Mobile Access - Monitoring - Multiple Data Sources - Real-Time Data - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Search/Filter - Web Services ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [System and Data Integration Software](https://www.softwareadvice.com.au/directory/3304/data-integration-tools/software) ## Alternatives 1. 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Once you start doing data integration you'll realize that is very important. Because (a) it is messy to do the data massaging in the destination system (i.e., you'll create dozens of custom fields and some crazy formulas to add them up) and (b) the destination systems (in our case Salesforce.com) put restrictions on formulas and rollups you can do within them, not to mention the total \# of custom fields. Commercient allows us to overcome those issues. For instance, if you want to sync to a destination field the total customer open balance, with many accounting systems you'll notice that info is not kept in a single tidy field for you to sync. You need to add up all invoice amounts, sometimes separate invoice types that are in different tables (i.e., debit charges, rental fees from a rental module etc), then subtract all payments, adjustment and credits, and only then you get to the total customer open balance due. Instead of synchronizing all those tables to your destination system and then creating rollup/lookup formulas there to calculate the open balance (imagine how messy that would be\!), Commercient enables you to do that math behind the scenes and sync that single field. > > **Cons**: It takes a little while to plan the integration, what source fields you want to sync and to which destination fields you want them to sync to. It's not something you do yourself in a day - you compile the requirements and send them, and then their programmers implement it. But then, that's why it's so powerful. > > Had a great experience working with their team for several years. They will do what it takes to implement what you want no matter how ambitious your project is. ----- ### "Commercient review" — 5.0/5 > **Juan Manuel** | *8 November 2023* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Once is set sync process is stable , in one year we have a 100% synchronization sucess > > **Cons**: In a short terms evaluation it was a easy way to move forward on the SalesForce integration with our ERP, but thinking long terms is expensive. Also we're limited to sync a few times a day because the price is higher. > > Exceptional, \[sensitive content hidden\] was your Engineering contact and he's a very experienced professional, clear communication and he understood very well our needs. He was a key of our implementation. ----- ### "Great support but a forced selling strategy and misunderstanding of our needs." — 3.0/5 > **Tim** | *23 May 2023* | Renewables & Environment | Recommendation rating: 4.0/10 > > **Pros**: The support team working on the integration have been very pleasant to work with and very patient with all questions. They've been very attentative.We've only completed Phase 2 so far and I'm sure it will be the same. > > **Cons**: The sales team were too pushy in selling the product without paying much attention to what we actually asked for and now we've up paying for more than we initially expected. Every single little request seems to be an 'Add-on' which seems unfair, given that we paid for the 'Set-up' phase. Understandly Commercient is a business that needs to make money, but the product feels quite misold. And the integration almost loses it's value with such minimal syncs per day. I also really don't like that all of the Sage tables are uploaded onto Salesforce ie. Sage 100, Sage 200 etc. Creatoing a package for each Sage product would look much better as a customer. It just clogs up our Salesforce instance. > > Support has been great and the customer panel is easy enough to use. But, it feels like a lot of the cost goes towards too many uneccessary sales and marketing features, rather than focusing on the product itself. This is just based on experience with other third party vendors. ----- ### "Looking for an integration between Epicor and Hubspot CRM? Try Commercient Sync\!\!" — 5.0/5 > **John** | *4 May 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The integration of the 2 platforms (ERP and CRM) is behind the scenes and infrequently needs interaction after deployment of the solution. Prebuilt integration modules got us 75% there and the remaining 25% were unique processes and UD fields that we mapped uniquely to our manufacturing sell cycle operations. The Commercient projects teams were great in taking lead of the implementation. > > **Cons**: Have not discovered a limitation as of yet. 12+ months of using the integration and works as marketed. > > Great experience and the Commercient team delivered as promised. Marketing website of commitments matched the results. A happy customer is the final product. ----- ### "Best syncing software I have used" — 5.0/5 > **Kim** | *21 October 2022* | Machinery | Recommendation rating: 9.0/10 > > **Pros**: makes selling and processing orders easier for our sales team and accounting department > > **Cons**: the system sometimes fails for no reason. > > Great service and support ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/299155/commercient-sync?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/299155/commercient-sync) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data