--- description: Review of Cloudways Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cloudways | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Platform as a Service (PaaS) Software](/directory/4661/paas/software) > [Cloudways](/software/299575/cloudways) # Cloudways Canonical: https://www.softwareadvice.com.au/software/299575/cloudways Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/299575/cloudways?page=2) > Cloudways is a cloud hosting solution that helps businesses manage and assess the performance of cloud servers on a centralized platform. Professionals can protect servers using OS-level firewalls and secure confidential data through Secure Sockets Layer (SSL)-based encryption. Cloudways allows organizations to create a whitelist of IP addresses for unrestricted networks and perform OS patches on servers. Managers can generate SFTP credentials, clone servers or individual sites, group applications and assign them to specific teams according to requirements. Additionally, it lets users prevent unauthorized data exploitation through two-factor authentication (TFA) functionality. Cloudways enables businesses to integrate the platform with various third-party applications. Pricing is available on monthly subscriptions and support is extended via phone, documentation and other online measures. > > Verdict: Rated **4.2/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 93 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cloudways - **Location**: Mosta, Malta - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 35.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Cloudways offers a 3-day free trial for new users, after which the software is available across 4 pricing tiers for 5 different data centers. Pricing and functionality are outlined below. DigitalOcean $10/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $22/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $80/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB Linode $12/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $24/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $90/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB VULTR $11/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $23/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $84/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB AWS $36.51/month RAM: 1.75GB, Storage: 20GB, Bandwidth: 2TB $86.77/month RAM: 3.75GB, Storage: 20GB, Bandwidth: 2TB $274.33/month RAM: 16GB, Storage: 20GB, Bandwidth: 2TB Google Cloud $33.30/month RAM: 1.70GB, Storage: 20GB, Bandwidth: 2TB $73.62/month RAM: 3.75GB, Storage: 20GB, Bandwidth: 2TB $226.05/month RAM: 15GB, Storage: 20GB, Bandwidth: 2TB - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, Colombia, Czechia, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Malta, Mexico, Netherlands, New Zealand, Norway and 16 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Application Management - Authentication - Automatic Backup - Backup and Recovery - CPU Monitoring - Credential Management - Dashboard - Data Storage Management - ERP integration - Event Logs - Load Balancing Tools - Monitoring - Multi-Cloud Management - Patch Management - Performance Analysis - Real-Time Monitoring ## Integrations (7 total) - Drupal - GitHub - Joomla - New Relic - PrestaShop - Slack - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Platform as a Service (PaaS) Software](https://www.softwareadvice.com.au/directory/4661/paas/software) ## Related Categories - [Platform as a Service (PaaS) Software](https://www.softwareadvice.com.au/directory/4661/paas/software) - [IT, Server and Network Monitoring Tools](https://www.softwareadvice.com.au/directory/4409/server-monitoring/software) - [Data Centre Management Software](https://www.softwareadvice.com.au/directory/4179/data-center-management/software) - [Virtual Private Servers](https://www.softwareadvice.com.au/directory/4467/virtual-private-server/software) - [Cloud Management Software](https://www.softwareadvice.com.au/directory/4676/cloud-management/software) ## Alternatives 1. [SpinupWP](https://www.softwareadvice.com.au/software/438024/spinupwp) — 4.9/5 (51 reviews) 2. [N-central](https://www.softwareadvice.com.au/software/161863/solarwinds-n-central) — 4.2/5 (253 reviews) 3. [iCloud](https://www.softwareadvice.com.au/software/103817/icloud) — 4.6/5 (1957 reviews) 4. [ManageEngine OpManager](https://www.softwareadvice.com.au/software/360394/manageengine-opmanager) — 4.5/5 (278 reviews) 5. [Pulseway](https://www.softwareadvice.com.au/software/36599/pulseway) — 4.7/5 (310 reviews) ## Reviews ### "Rock solid and easy, but expensive" — 5.0/5 > **Mark** | *23 December 2020* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: It allowed us to deploy cloud hosting servers quickly and easily. It offered a variety of platforms such as Digital Ocean and Vultr. Creating applications was one click and very fast. > > **Cons**: The cost. You pay a very high premium for Cloudways to be the middleware between you and the cloud platforms they offer. This ease of use comes with a high pricetag. > > Very happy. Support has been very helpful and responsive. Worth the added cost. ----- ### "Easy and affordable tool for everyone who wants to manage vps" — 5.0/5 > **Verified Reviewer** | *15 January 2022* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, reliable and affordable. I'm not an expert in server management but it's a fact that having a VPS to host your sites, in terms of performance, it's much better than shared hosting. But the problem is that it it's much harder to manage. And if you don't know about it, you have to learn or pay someone to do it and to maintain. Cloudways makes it all easy and smooth because they do all the process with their own system and you have a great support and visual dashboard for all you need. It's easier than a cPanel, for example. > > **Cons**: I have to think a little to say the least thing because it could seem unfair. But I think if you want to scale your server hardware requirements the pricing may be a problem. > > As I was facing problems with shared hosting, I started to try VPS. But I found it difficult to implement security and speed optimization. And I was also worried about maintenance. Since my focus shouldn't be on this kind of task, fortunately I found cloudways which made the management of the VPS more easy then a shared hosting. ----- ### "AVOID Cloudways" — 1.0/5 > **Jacob** | *11 September 2024* | Information Services | Recommendation rating: 0.0/10 > > **Pros**: It was once a great service - the platform itself is easy to use. > > **Cons**: The support and back-end performance. Websites perform terribly, their support system has 0 idea what they are dong when configuring them and often breaks things. They offer no assistance to fix it and leave your server performing terribly. > > Wish I could share screenshots here - my experience went from being a \#1 fan of Cloudways to sharing all over how terrible they are. I run an agency that has relied on their services for years and they have steadily gotten worse month by month. I have screenshots \& documentation from as far back as April reporting server issues. Suddenly performance took a nose dive and support keeps applying "optimizations" to the server which actually make it worse. Each screenshot shows one agent make a fix, followed by another that reverses the change saying it was incorrect, followed by the next redoing the change. This cycle has continued for months now and they refuse to do any real investigation. ----- ### "Bigger website hosting Management Company" — 5.0/5 > **Wisani** | *18 May 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The company itself has partnered with the big brands in server management .Good partnership always yield good results...I like them for that It wouldn't be easy for me to signup with digital Ocean and manage everything by myself and succed but with them i have made it. > > **Cons**: The software us perfect only their support are like they are not giving it all of less knowledgeable in assisting us. But the ret is good. The lack of emailing abilities thta creat coat to users because you have to be costed for each email use compare to any other companies. > > Ever Since I use them I only see positive changes like latest partnership with Cloudfare its huge success to website hosting with big data. ----- ### "Fast, easy and reasonably priced - definitely a win" — 5.0/5 > **Davide** | *7 June 2022* | Newspapers | Recommendation rating: 10.0/10 > > **Pros**: I’m very happy with Cloudways thanks to the very easy and very swift procedure to create an account and deploy a server and its applications (Wordpress in my case, production + staging environments). Real usage performances have been outstanding and without issues so far, even the one of the basic tiers can handle without hiccups my website which counts more than 200 blog posts. Costs are very clearly specified and can be monitored in real time. There is also a one click interface for vertical scalability, should you need more performance (even for a limited time, like a product launch or such). Customer care has been very quick in responding to chat messages within minutes, and proactively solved my issues in no time and with the utmost kindness. There is also a referral program. So far so good\! > > **Cons**: My only minor complaint is with the Cloudflare add-on, since its technical details are not clearly specified for an advanced CLoudflare user and connoisseur and all in all it’s cheap and works within a few minutes but lacks all kind of customisation and the default configuration is (understandably) quite conservative. > > So far so good, nothing to complain about and a big improvement in comparison with my previous hosting service ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/299575/cloudways?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/299575/cloudways) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data