--- description: Review of Freightos Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Freightos | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Freight Software](/directory/567/freight-broker-software/software) > [Freightos](/software/299588/freightos) # Freightos Canonical: https://www.softwareadvice.com.au/software/299588/freightos Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/299588/freightos?page=2) > Freightos is a marketplace that connects importers and exporters with the best freight shipping rates from around the globe. Freightos makes it easy to compare prices from all major freight forwarders, take advantage of every type of shipping service available today and book the shipment within minutes. With the Freightos dashboard, managers can track all shipments in real-time, access key data about rates and pricing, chat with experts for a personalized consultation, and much more. > > Verdict: Rated **4.3/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 54 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Freightos - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Freightos provides free free tools including Freight Rate Calculator, Global Freight Index and Import Duty Calculator. Marketplace, AcceleRate and WebCargo and Market Intelligence are priced per-module. Freightos Marketplace - based on percentage of secured order: • 3% booking • 2% to 5% selling AcceleRate - billed as a monthly subscription: • Rate Management Enterprise - $49/user/month • Contract Management Services - $40 for ad hoc individual contracts with one price list, or $25 for individual contracts with pre-purchased contract automation package. • Online Sales • Instant Booking from Top Forwarders - 3% of secured orders • Sell on the Freightos Marketplace - 2-5% of secured orders WebCargo - Contact Freightos directly for pricing. Market Intelligence offered through FBX • Free access to weekly data, lane pricing, and expert updates. • $99/user/month billed annually - full FBX access, including data exports \& daily pricing. Enterprise - Contact Freightos directly for custom pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - 3PL Management - API - Activity Dashboard - Air Shipping - Customer Portal - Data Import/Export - Freight Shipping - Import/Export Management - International Forwarders - Local Forwarders - Ocean Shipping - Order Management - Quotes/Estimates - Rate Management - Real-Time Updates - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Management - Third-Party Integrations ## Integrations (5 total) - Easyship - Payoneer - Rithum - Salesforce B2B Commerce - ShipBob ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Freight Software](https://www.softwareadvice.com.au/directory/567/freight-broker-software/software) ## Related Categories - [Freight Software](https://www.softwareadvice.com.au/directory/567/freight-broker-software/software) - [Shipping Software](https://www.softwareadvice.com.au/directory/531/shipping/software) ## Alternatives 1. [ShipTime](https://www.softwareadvice.com.au/software/234418/shiptime) — 4.6/5 (500 reviews) 2. [Pirate Ship](https://www.softwareadvice.com.au/software/83265/pirate-ship) — 4.9/5 (1005 reviews) 3. [Easyship](https://www.softwareadvice.com.au/software/59194/easyship) — 4.3/5 (278 reviews) 4. [Freightview](https://www.softwareadvice.com.au/software/6024/freightview) — 4.7/5 (743 reviews) 5. [ShipStation](https://www.softwareadvice.com.au/software/235645/shipstation) — 4.6/5 (957 reviews) ## Reviews ### "Very easy to use even for beginners" — 4.0/5 > **Sandra** | *9 January 2018* > > **Pros**: I have completed two shipments that were booked via the freightos website. I was concerned about how the import process would go as I didnt have previous experience with the documentation necessary. The process was very easy to complete and on the two occasions when I did have questions about documentation, I was able to get a timely answer for the 24 hour support team. > > **Cons**: I would love to have a way to track prices over time between specific ports. That option doesn't appear to be available yet, but the ability to save a quote at a locked in price is almost as helpful. ----- ### "Does what it says on the tin" — 5.0/5 > **Lee** | *22 March 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Multiple quotesThe dashboard gives you a quick and concise view of your shipment status and is a one stop shop for all information pertaining to an order.The process flowThe updates > > **Cons**: Put in a feature request to have the commodity code listed within the dashboard, so the you can quickly and easily attain this information. No real moan, just a request to make my life easy\! > > This may be as much to do with the chosen supplier as it is with the platform itself, but the process flow, the information at hand, and the way in which the platform and supplier notifies you really does work. You can tell this is a well thought out product designed by those with industry experience. I for one am happy to support the platform. ----- ### "AVOID AVOID AVOID\!" — 1.0/5 > **Jordan** | *29 April 2021* | Publishing | Recommendation rating: 0.0/10 > > **Pros**: It seems cheap at first and like it will make things easier and streamline the process but they will hit you with new charges and provide zero customer service. > > **Cons**: I was forced to pay 500% more than what I was quoted (and had already paid for) because they claimed I didn't submit a corrected piece of paperwork quickly enough. They had the form for two weeks but waited until a few days before the boat took off to tell me I needed to correct something on the paperwork. I had submitted all my paperwork and paid weeks before and was travelling without access to a printer/computer to do this. A deadline was never communicated and I submitted the paperwork a few days later. Apparently this was too late and now I have to pay more. I tried to go through the dispute process and FreightOs was ABYSMAL. Each email came from a different person, they always said they were looking into things and then I wouldn't hear back for days. Eventually someone told me they agreed: I was never given a deadline and the potential charge was never explained upfront. But FedEx offered to take off $100 of the charge so they were considering it settled. I've repeatedly asked what I did wrong that has made this charge my fault and not FedEx, who failed to communicate appropriately. No one responds. Now they've sent a letter from legal claiming I'm ignoring them and I need to pay immediately. NEVER AGAIN WILL I USE THIS COMPANY. I thought the advantage here would be a certain level of support and a streamlining of the process that would help me avoid these kind of charges. I wish I had just done the booking myself and saved the money I'm now losing. ----- ### "Great company. Great service." — 5.0/5 > **Hector** | *28 February 2024* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use, and the prices are very competitive. In a complicated industry, when it comes to dealing with companies abroad, Freightos makes it less painful to run our business > > **Cons**: None that we can think of at this time. The experience has been extremely positive and fruitful for our business. ----- ### "Peace of mind shipping" — 5.0/5 > **James** | *28 June 2023* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Everything is lad out and let's you what paperwork is need. > > **Cons**: The only thing that would help a new to importing would be to let the know it helps a lot with Customs too have the shipper in clued their first and last name of the bill of lading \& the packing list along with the company name. > > On the first shipment it was a learning curve, but the second shipment went a long nice and smooth, ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/299588/freightos?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/299588/freightos) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data