--- description: Review of Howazit Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Howazit | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Howazit](/software/299613/howazit) # Howazit Canonical: https://www.softwareadvice.com.au/software/299613/howazit Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/299613/howazit?page=2) > Howazit, a cloud based SaaS B2B company, helps organizations meet customer expectations walk them through their journey, by enabling simple, smart and relevant communication. Howazit enable companies to collect feedback from customers at relevant touchpoints, measure their satisfaction, and act accordingly in a personal, tailored manner. > > Verdict: Rated **4.5/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 6 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Howazit ## Commercial Context - **Starting Price**: USD 150.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact Howazit for pricing. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti and 55 more ## Features - 360 Degree Feedback - A/B Testing - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Action Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Augmented Analytics - Automated Responses - Automated Routing - Autoresponders - Batch Communications - CES Survey Structure - CRM - CSAT Survey Structure - Campaign Analytics - Canned Responses ## Integrations (5 total) - Intercom - Mini Hotel PMS - Oracle Eloqua Marketing Automation - Tanda - Zapier ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) - [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) - [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software) - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) - [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software) ## Alternatives 1. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews) 2. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews) 3. [Lucky Orange](https://www.softwareadvice.com.au/software/324513/lucky-orange) — 4.7/5 (260 reviews) 4. [Intercom](https://www.softwareadvice.com.au/software/378292/intercom) — 4.5/5 (1131 reviews) 5. [Birdeye](https://www.softwareadvice.com.au/software/86768/birdeye) — 4.7/5 (702 reviews) ## Reviews ### "Howazit are Partners" — 5.0/5 > **Rina** | *21 March 2023* | Research | Recommendation rating: 10.0/10 > > **Pros**: Howazit are partners in the journey, we have been working with them for five years and they are always always available for any question or problem that arises during the joint work.Our customers are very large hospitals, we use howazit to perform close to 300,000 surveys per year > > **Cons**: I would really like the graphic display in the dashboards to be more flexible and to look better ----- ### "We love Howazit\!" — 5.0/5 > **Lihi** | *4 April 2023* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: The omnichannel is really helping us with monitoring the communications with the clients and to shorten response time. Also the surveys are a wonderful tool and we managed to increase our positive online reviews. > > **Cons**: There are very few struggles with the system, which are usually solved very quickly. > > We have been working with Howazit for over 6 years and keep adding new features to the system. Currently it's used by 3 different departments and all are very happy with the product and the awesome team support. Highly recommended\! ----- ### "Digital engagement with Howazit" — 4.0/5 > **Amir** | *21 March 2023* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Simplicity and experience of the processes through an interactive and dynamic chatbot help to increase usability for the customers to turn every process into an experience > > **Cons**: Ability to build processes automatically and independently by an implementerImproving the ability to display data on the dashboard screen with selected metrics ----- ### "howazit a customer friendly product" — 4.0/5 > **richard** | *21 March 2023* | Retail | Recommendation rating: 9.0/10 > > **Pros**: immediate feedback to the store to fix problemsteaches us where we need to improve as an organizationcreates ongoing positive feedback for individual employees which impacts motivation > > **Cons**: unjustified feedbacks cant be regraded by the adminstrator - only deleted > > overall positive with excellent responsiveness and professional service ----- ### "What is the experience of your patients?" — 4.0/5 > **Ofra** | *23 March 2023* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: The way that the data is organize and how to collect the data. > > **Cons**: I think that Howazit can improve the dashboard of the system/ It's must be more Flxible to the need of the users, simpler and intuitive. > > howazit company are my partners to make everything's possible. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/299613/howazit?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/299613/howazit) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data