---
description: Review of Maple CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Maple CRM | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Pharmaceutical CRM Software](/directory/343/pharmaceutical-crm/software) > [Maple CRM](/software/30025/maple-crm)

# Maple CRM

Canonical: https://www.softwareadvice.com.au/software/30025/maple-crm

> Maple CRM Immigration is a specialized CRM solution built for immigration consultants and agencies to manage both sales (lead lifecycle) and operations (case processing) within a single platform.&#10;&#10;1. Lead \&amp; Sales Management&#10;The system captures leads automatically from multiple sources like websites, Facebook, Google Ads, and landing pages, ensuring no inquiry is missed. It supports:&#10;✅ Lead tracking, scoring, and prequalification&#10;✅ Automated lead assignment and prioritization&#10;✅ Follow-ups, reminders, and activity tracking&#10;✅ Custom dashboards and reports&#10;&#10;2. Immigration Process \&amp; Case Management&#10;Maple CRM goes beyond a traditional CRM by handling end-to-end immigration workflows, including:&#10;✅ Multi-country process management&#10;✅ Task tracking and workflow automation&#10;✅ Case file management with timelines and status updates&#10;✅ Built-in assessment tools and evaluation reports&#10;✅ RCIC Form generators for easy Canada case filing&#10;&#10;This ensures structured handling of applications and reduces delays caused by manual processes.&#10;&#10;3. Document \&amp; Agreement Handling&#10;&#10;The platform provides centralized document management with:&#10;✅ Secure storage and document checklists&#10;✅ Easy retrieval and organization&#10;✅ Agreement generation using templates&#10;✅ Digital e-signatures&#10;&#10;This reduces paperwork errors and speeds up onboarding and compliance.&#10;&#10;4. Client Portal \&amp; Experience&#10;&#10;A built-in client portal allows applicants to:&#10;&#10;✅ White-labelling to support Your-Brand&#10;✅ Track application status&#10;✅ Upload documents&#10;✅ View invoices and payment history&#10;✅ Document E-Signing with two-factor authentication&#10;&#10;This improves transparency and reduces back-and-forth communication over standard communication channels.&#10;&#10;5. Billing \&amp; Payments&#10;&#10;Maple CRM includes financial tracking features such as:&#10;✅ Invoice and receipt generation&#10;✅ Payment tracking and instalment management&#10;✅ Automated reminders for dues&#10;&#10;This ensures better revenue tracking and cash flow management.&#10;&#10;6. Mobility \&amp; Accessibility&#10;&#10;With a mobile app, users can:&#10;&#10;Manage leads and communications on the go&#10;✅ Receive instant notifications&#10;✅ Track activities and follow-ups&#10;✅ This supports field teams and improves response time.&#10;✅ Instant WhatsApp communication with the help of templates&#10;✅ Speech-to-text for easier client updates&#10;✅ Instant calling and call logging&#10;&#10;7. Positioning \&amp; Value&#10;&#10;Maple CRM is positioned as:&#10;&#10;✅ A CRM + ERP-like solution for immigration businesses&#10;✅ Designed for small, medium and large immigration firms with presence in multiple locations/countries&#10;✅ Focused on ease of use, automation, and productivity&#10;&#10;Its goal is to help agencies streamline operations, minimize manual work, and increase profitability.
> 
> Verdict: Rated **3.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 3 Reviews |
| Ease of Use | 3.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Denisys Technologies
- **Location**: Bangalore, India
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 10.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English
- **Available Countries**: Afghanistan, Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 42 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Automated Responses
- Automated Routing
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Management
- Change Management
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Configurable Workflow

## Integrations (15 total)

- Call & Lead Tracking Software
- Call Center Dialer
- Call Center Solutions Dubai
- Call From Web
- Facebook Business Suite
- IVR Technology Group
- IVR Voice Messaging
- Meta for Business
- Metaverse Engine
- Razorpay
- Stripe
- Stripe Billing
- Stripe Invoicing
- WhatsApp
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Pharmaceutical CRM Software](https://www.softwareadvice.com.au/directory/343/pharmaceutical-crm/software)

## Related Categories

- [Pharmaceutical CRM Software](https://www.softwareadvice.com.au/directory/343/pharmaceutical-crm/software)
- [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software)
- [Higher Education CRM Software](https://www.softwareadvice.com.au/directory/3231/higher-education/software)
- [Mortgage CRM Software](https://www.softwareadvice.com.au/directory/345/mortgage-crm/software)
- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (989 reviews)
2. [Salesforce Starter](https://www.softwareadvice.com.au/software/82914/Salesforce-Starter) — 4.4/5 (224 reviews)
3. [Close](https://www.softwareadvice.com.au/software/31057/close-io) — 4.7/5 (164 reviews)
4. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18777 reviews)
5. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6972 reviews)

## Reviews

### "Very user friendly CRM application" — 5.0/5

> **Avinash** | *23 August 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: This software is very easy to use, especially for novice people who are not very familiar with CRM jargons and workflows. Second, the views, filters and data access is not a difficult task at all with Maple.
> 
> **Cons**: May be it should support seamless integrations with new age business automation applications.
> 
> The team behind is well verse. Fascinated with the professional approach taken by the team in understanding the requirement, and onboarding our team, the multilayered training given to our team.

-----

### "a program that is used as an aid in working with information for buyers and links to databases in ac" — 4.0/5

> **Maho** | *20 March 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: this program does great problems with working with microphones and headphones and very often blocks it
> 
> **Cons**: is used everyday and very often creates problems

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### "Worst CRM" — 1.0/5

> **Sumeet** | *25 May 2023* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing is there in Maple CRM to like it.
> 
> **Cons**: EverythingIt is not user friendlyVery complicated to work onUnrelated options with our productCant customize as per the requirement
> 
> At the time of buying CRM they committed us that they can customize the CRM according to our requirement but. After paying the amount  they refuse to do it. actually they don't have that technical team to do it. Even they don't have to API integration. They ask us to pay extra amount for it. because they need to hire someone to do it. Before opting their services they committed that they will do API integration Pathetic Service

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/30025/maple-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/maple-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/30025/maple-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/30025/maple-crm> |
| en-IE | <https://www.softwareadvice.ie/software/30025/maple-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/30025/maple-crm> |

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