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description: Review of Optibus Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Optibus | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Optibus

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> Types of transportation supported:&#10;Optibus is used for the planning and operations of various public transportation modes, including buses, shuttles, electric vehicles, rail, light rail, and ferries.&#10;&#10;Who uses Optibus?&#10;Optibus serves a broad spectrum of users: transit operators, agencies, cities, event organizers (e.g., shuttle services), corporations, consultancies, airports (airport shuttles), universities, and bus OEMs.&#10;&#10;What is Optibus?&#10;Optibus is a unified, cloud-native platform for public transportation planning, scheduling, rostering, operations, and real-time monitoring, powered by artificial intelligence (AI) and advanced optimization algorithms. &#10;&#10;Key benefits: &#10;With Optibus, users enhance operational efficiency and service quality, advance transportation equity, reduce emissions and accelerate vehicle electrification, win tenders with optimized proposals, and modernize and streamline transit operations.&#10;&#10;Products overview&#10;&#10;Planning&#10;Users design and adjust transit plans with ease. Create routes, stops, timetables, and itineraries, using advanced analytics that incorporate ridership data, census insights, and transfer patterns. Optimize timetables while balancing operational needs and customer demands.&#10;&#10;Scheduling&#10;Users optimize vehicle, duty, and relief schedules with efficiency and precision. It is synchronized seamlessly with Planning, ensuring real-time updates and error-free schedules. EV-specific features enable advanced scheduling considerations like charging stations, battery capacity, and charging profiles.&#10;&#10;Performance Suite&#10;Users analyze and improve on-time performance (OTP) by leveraging real-world data to identify which routes and vehicles are performing poorly. Users receive suggestions for changes to their timetables based on historical data to comply and improve OTP, while considering cost savings.&#10;&#10;Rostering&#10;Users can organize duties into 7-day rosters while ensuring compliance with legal and union requirements. They can easily assign duties across weeks to balance workloads and maintain regulatory compliance.&#10;&#10;Operations&#10;The Operations product ties all the planned data together, and creates long term plans for drivers and vehicles. The rosters are assigned to resources on 1+ week plans, validating holidays, preferences, and legal requirements to ensure every service is covered appropriately. &#10;&#10;Driver App&#10;Facilitates direct communication with drivers. Drivers can access schedules, work statistics, and exchange shifts or request time off through an intuitive mobile interface. They can also sign-on/sign-off at a kiosk in a depot.&#10;&#10;Control \&amp; Monitoring&#10;Provide controllers with real-time insights to support operational efficiency and passenger satisfaction. Users can manage dispatch operations, monitor performance, and ensure effective driver communication with a combination of on-bus hardware and cloud software.&#10;&#10;Customer Support&#10;Optibus ensures user success through a dedicated Customer Success team for personalized onboarding, the Optibus Help Center with step-by-step guides and troubleshooting resources, and the Optibus Academy for ongoing self-paced learning, &#10;&#10;Additionally, users benefit from regular software updates, ensuring the platform remains cutting-edge and reliable.
> 
> Verdict: Rated **4.4/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 16 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Optibus
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Simple monthly pricing that includes product usage, updates, support, etc.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Czech, English, European Portuguese, French, German, Hebrew, Italian, Japanese, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- ADA Compliance
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Billing & Invoicing
- Bus Mileage Optimization
- Communication Management
- Customer Mobile App
- Dispatch Management
- Driver Logs
- Driver Management
- Employee Management
- Event Logs
- Fixed Route Management
- GPS
- Geographic Maps
- Historical Reporting
- Location Tracking

## Integrations (6 total)

- Ampcontrol
- Avail
- GTFS Manager
- Moovex
- Mosaiq
- Swiftly

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Public Transportation Software](https://www.softwareadvice.com.au/directory/4149/public-transportation/software)

## Alternatives

1. [Moovit MaaS Solution](https://www.softwareadvice.com.au/software/290832/moovit-maas-solution) — 4.6/5 (23 reviews)
2. [EYERIDE](https://www.softwareadvice.com.au/software/180832/eyeride) — 4.8/5 (20 reviews)
3. [TripSpark Fixed Route & Paratransit](https://www.softwareadvice.com.au/software/160810/tripspark) — 4.4/5 (8 reviews)
4. [AMCS Fleet Maintenance](https://www.softwareadvice.com.au/software/402059/dossier-fleet-mms) — 4.7/5 (26 reviews)
5. [ArcGIS](https://www.softwareadvice.com.au/software/125656/arcgis) — 4.6/5 (503 reviews)

## Reviews

### "Key points about using the Optibus platform" — 4.0/5

> **Yves** | *25 August 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: In public transportation, each operator has different and specific characteristics. The Optibus support team is always available to clarify and support the creation and modification of preferences, adapting the scenarios created to the customer's needs.
> 
> **Cons**: Regarding small operational changes, the algorithm used is limited. Scenarios with large changes always yield good results, but small changes do not.
> 
> The platform is easy to use, with a quick learning curve. However, the added value of using the platform depends more on the flexibility and creativity in changing how it operates than on the platform itself. The more flexible it is, the more profitable the platform can be.

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### "Zeitgemäße, intuitive und ganzheitliche Verkehrsplanung mit Optibus" — 5.0/5

> **Wolfgang** | *23 December 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Wir haben 2023 damit begonnen unseren wasserseitigen ÖPNV-Verkehr im hvv mit Optibus zu organisieren und die veraltete und unflexible Excel-Planung abzulösen. Uns ist es mit wenig Vorwissen in der Belegschaft und tatkräftiger Unterstützung durch die Optibus Mitarbeiter gelungen, unsere Vor- und Einsatzplanung auf einer zeitgemäßen und moderne Plattform aufzubauen. Die nativ cloudbasierte Anwendung stellt unsere Basis für zukünftige Weiterentwicklung im Bereich der Mitarbeiter-Koordination und Fahrgastinformation. Mittlerweile bietet Optibus eine ganzheitliche Lösung von der Fahrplanung bis zur Generierung der Echtzeitdaten für Auskunftssysteme, was uns gut in die Zukunft blicken lässt.
> 
> **Cons**: Nach langer Marktrecherche zwischen 2021 bis 2022 sind uns wenig Nachteile aufgefallen. Einzig die vollumfängliche Anpassung an den Deutschen Markt (VDV-Schnittstellen) war eine Voraussetzung für uns, die Optibus als damals neuer Player am Markt angehen musste. Zum Projektstart in 2023 konnten wir uns aber davon überzeugen, dass Optibus seine Hausaufgaben gemacht hat und die vollständige Integration in die Datendrehscheiben des hvv (Hamburger Verkehrsverbund) ist gelungen.
> 
> Mit wenig Vorerfahrung in standardisierter ÖPNV-Planungssoftware hat uns der begleitende Prozess bei der Einführung und Konfiguration der Optibus Systeme auf unserer Unternehmen sehr begeistert. Bis heute hat der Kundennahe Support nicht nachgelassen und es kommen ständig neue Funktionen dazu, der große Vorteil bei einer nativen cloudbasierten SaaS Software. Das macht das Produkt fortlaufend besser ohne große Patches oder Integrations-Projekte. Im Bereich Funktionalität, Usability und Oberflächendesign begeistern uns die Anwendung nach wie vor jeden Tag aufs neue.

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### "View based on daily experience with the Optibus platform" — 3.0/5

> **Jefferson** | *11 September 2025* | Automotive | Recommendation rating: 7.0/10
> 
> **Pros**: Optimize scheduling. Allow improvement of driver and conductor shifts. Enhancement of current schedules.
> 
> **Cons**: Platform complexity. We would like something more practical. The creation of schedules becomes more time-consuming in Optibus.
> 
> great platform to optimize already made scheduling scenarios, but the part of creating schedules from scratch could be more practical.

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### "Avaliação Optibus - VISATE" — 5.0/5

> **Leonardo** | *4 September 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: A plataforma Optibus possibilita que o planejamento e organização do serviço sejam realizados de uma forma muito mais prática e visual, diminuindo significativamente as chances de ocorrerem erros operacionais e otimizando o tempo da equipe.
> 
> **Cons**: Por mais que a plataforma seja excelente em otimizar as tabelas dos motoristas e a frota operacional, separadamente, ainda não há uma forma de trabalharmos com as duas otimizações em conjunto, elencando uma definição de uma parte, que influencie a otimizadão da outra.
> 
> Aqui na VISATE utilizamos a Optibus diariamente para todas as alterações do serviço ofertado e para a grande maioria dos estudos realizados, com o objetivo de otimizar ainda mais a operação do sistema.

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### "A Optibus está evoluindo" — 4.0/5

> **Djalmo** | *3 September 2025* | Civil Engineering | Recommendation rating: 7.0/10
> 
> **Pros**: O que mais gosto na Optibus é o módulo de programação, pois é mais fácil de pré visualizar o que acontecerá com a frota e é possível também ver se tem erros no cadastro.
> 
> **Cons**: Mesmo utilizando algum tempo a plataforma, ainda sinto a necessidade de contatar a Optibus para cadastrar novas preferências para testes internos, isso não chega a ser um problema, pois o suporte é muito prestativo, principalmente com o \[conteúdo sensível escondido\], mas creio que a plataforma poderia melhorar as traduções para deixar os planejadores menos dependentes.
> 
> A experiência com a Optibus melhora a cada dia, principalmente devido ao suporte ofertado. Outros aspectos que poderia melhorar: no módulo programação na visualização das viagens, seria legal podermos mover as viagens pra ver como poderia se comportar.&#10;No módulo planejamento, poderia ter um template com o custo com base no cálculo tarifário do Brasil.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/301057/optibus-onschedule)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/public-transportation/optibus-onschedule-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/301057/optibus-onschedule> |
| en-GB | <https://www.softwareadvice.co.uk/software/301057/optibus-onschedule> |
| en-IE | <https://www.softwareadvice.ie/software/301057/optibus-onschedule> |
| en-NZ | <https://www.softwareadvice.co.nz/software/301057/optibus-onschedule> |

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