--- description: Review of EchoSpan Flexible 360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: EchoSpan Flexible 360 | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [EchoSpan Flexible 360](/software/30157/echospan) # EchoSpan Flexible 360 Canonical: https://www.softwareadvice.com.au/software/30157/echospan Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/30157/echospan?page=2) > EchoSpan’s 360-Degree Feedback tool is a cloud-based solution that provides information to employees about their professional strengths and opportunity areas by collecting feedback from their co-workers. Administrators can create customized projects, manage respondents, view real-time status information and download reports through the project dashboard. The reports can be viewed in pre-defined templates or customized to provide specific data points on graphs or charts. Users can also export data to Microsoft Excel for additional analysis. The tool includes an integrated development planning module, which helps employees build and manage professional improvement plans based on the results of their 360-degree feedback review. EchoSpan uses at-rest and in-transit data encryption and is a certified participant in the US-EU Privacy Shield program. The tool’s user interface is compatible on PC, tablets and other mobile devices and supports more than 140 languages, allowing organizations to run feedback reviews in respondents' native languages. Pricing is based on the number of respondents. Support is provided via email and phone. > > Verdict: Rated **4.9/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 75 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: EchoSpan - **Location**: Atlanta, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: EchoSpan offers a pricing calculator that enables you to generate estimates for each version of the tool that we offer. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Belgium, Brazil, Canada, Germany, Mexico, Netherlands, New Zealand, Switzerland, United Kingdom, United States ## Features - 360 Degree Feedback - AI Copilot - API - Activity Dashboard - Anonymous Feedback - Appraisal History - Assessment Management - Benchmarking - Commenting/Notes - Communication Management - Competency Management - Customisable Branding - Customisable Forms - Customizable Questions - Customizable Templates - Dashboard - Data Import/Export - Email Reminders - Employee Database - Employee Portal ## Integrations (4 total) - ADP HR Assist - SAP SuccessFactors HCM - UKG Pro - Workday HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Onboarding Software](https://www.softwareadvice.com.au/directory/1396/employee-onboarding/software) ## Related Categories - [HR Apps](https://www.softwareadvice.com.au/directory/1879/mobile-app/software) - [360 Degree Feedback Software](https://www.softwareadvice.com.au/directory/2081/360-degree-feedback/software) - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) - [Human Capital Management Software](https://www.softwareadvice.com.au/directory/1867/hcm/software) - [HR Software for Nonprofits](https://www.softwareadvice.com.au/directory/367/nonprofit/software) ## Alternatives 1. 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All features were easy to use and support was available when needed > > Excellent - easy to use and exceeded expectations ----- ### "Exceptional Platform, Outstanding Support" — 5.0/5 > **Sharon** | *12 November 2025* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: I’ve been conducting 360° feedback processes as part of my executive coaching practice for over 10 years, using other survey tools that couldn’t come close to what EchoSpan offers. What I like most about EchoSpan Flexible 360 is: 1.its exceptional value for money; 2.how intuitive and quick it was to learn; 3.the incredible support that came (and continues to come with it); and 4. the AI Feedback Assistant, which helps respondents provide clear, specific, and objective feedback, and produces outstanding summary reports. This feature alone has saved me countless hours of reviewing and organizing comments to identify key feedback themes. Finally, I also love that EchoSpan offers a version of this tool that allows me to run engagement surveys for my clients which is something I could never do with my previous feedback survey tool. I am all in with EchoSpan. I can't say enough about the people behind it or the tool itself\! > > **Cons**: Honestly, I can’t think of a single aspect of this tool that I dislike. Every feature I’ve used has exceeded expectations—from functionality to user experience and support. EchoSpan sets the bar high and lives up to every inch of it\! > > My overall experience with EchoSpan has been outstanding. From the moment I started using the platform, I’ve been impressed by how intuitive, flexible, and reliable it is. The system delivers everything I need to run professional, high-impact 360° feedback processes with ease—and the level of client support is truly exceptional. The AI Feedback Assistant has been a game-changer, saving me hours of analysis while ensuring that feedback summaries are clear, accurate, and actionable. EchoSpan has elevated the quality and efficiency of my work, and I wouldn’t hesitate to recommend it to any organization or consultant looking for a top-tier feedback and engagement survey solution. ----- ### "Excellent Tool\!" — 5.0/5 > **Elyse** | *20 February 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I've worked with a few other 360 assessments in my career and I have to say - I am beyond impressed with the EchoSpan platform. Once you are walked through the system, it is incredibly easy to use from a deployment standpoint and managing the process. Beyond that, the individual reports and group reports are outstanding. Being able to pull together a group of people's information into a summarized document, save an enormous amount of time in reviewing for themes and key areas of development. Lastly, I cannot forget to mention how quick and thorough responses are that I receive from the support team. > > **Cons**: You need someone to walk you through it before diving in. Once you have that, it makes a lot of sense where things are but they overview provides a very good download of what to do that you wouldn't naturally think to look for. ----- ### "Excellent survey platform" — 5.0/5 > **Shayne** | *16 February 2026* | Construction | Recommendation rating: 6.0/10 > > **Pros**: One thing I really like about the EchoSpan Flexible 360 is how easy it is to customize the feedback surveys. I can adjust the questions and reports to fit exactly what my team needs, and the automated results make it simple to spot areas for growth. > > **Cons**: While using EchoSpan Flexible 360, we found the initial setup process to be more complicated than expected. The reporting and dashboards also felt a bit limited, making it harder to quickly get the insights we wanted. > > Using Echospan Flexible 360 feels smooth and straightforward. It’s easy to set up surveys, the feedback is clear and meaningful, and the reports make it simple to see strengths and areas for growth, which makes the whole process feel supportive rather than overwhelming. ----- ### "5 Stars. Unmatched Power Backed by World-Class Support" — 5.0/5 > **Verified Reviewer** | *13 December 2025* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: The platform's sheer flexibility is a massive pro; its feature set is so robust that I can't imagine a complex organizational scenario it couldn't handle. What I liked most is the exceptional customer service that makes that power accessible. In every exchange, the team went beyond simply answering questions. They asked thoughtful follow-up questions and approached every conversation with a supportive tone that was focused on empowering me as a user. A powerful platform is one thing, but having it backed by a team that ensures you can use it effectively is what I think truly sets EchoSpan apart. > > **Cons**: Given how robust and flexible the platform is, the sheer number of features and configuration options can feel a bit overwhelming at first. When initially setting up a complex project, there's a brief moment of wondering exactly where to begin. But I'd classify this as a very temporary challenge. Any time I felt stuck, I contacted the support team and got real-time guidance. > > My overall experience with EchoSpan has been outstanding. The platform itself is incredibly powerful. The learning process was made incredibly easy and enjoyable thanks to the support I received. The team, particularly \[sensitive content hidden\], was patient and clear, ensuring I had everything I needed to leverage the platform's full capabilities. This combination of a highly flexible tool and dedicated support gave me complete confidence in deploying it for my clients. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/30157/echospan?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/30157/echospan) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data