--- description: Review of Squaretalk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Squaretalk | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/4488/virtual-assistant/software) > [Squaretalk](/software/30221/innitel-predictive-dialer) # Squaretalk Canonical: https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer?page=2) > Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams the tools to boost efficiency and productivity. You can work effectively from any location and reach customers on their preferred channels - voice, WhatsApp Business messaging, SMS, and email. The Power Dialer allows you to automate outbound campaigns, minimize time between calls, and connect with more live prospects without leaving the Squaretalk platform. You can swiftly develop and maintain a global presence with access to local, mobile, and toll-free numbers in over 150 countries and 4500 area codes. Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration. > > Verdict: Rated **4.8/5** by 128 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 128 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User - **Pricing Details**: Squaretalk's Contact Center plans include: - Core tier for $25/user/month for a minimum of 5 users; - Connect tier for $40/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, English, French, German, Hebrew, Italian, Spanish - **Available Countries**: Albania, Algeria, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus and 79 more ## Features - 2-Way Messaging - AI Summarization - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Attendant - Automated Responses - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - Business Process Automation - Calendar Management - Call Center Management ## Integrations (7 total) - Freshdesk - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - WhatsApp - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Virtual Assistant Software](https://www.softwareadvice.com.au/directory/4488/virtual-assistant/software) ## Related Categories - [Virtual Assistant Software](https://www.softwareadvice.com.au/directory/4488/virtual-assistant/software) - [Cloud PBX Software](https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software) - [Social Selling Software](https://www.softwareadvice.com.au/directory/4400/social-selling/software) - [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software) - [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (891 reviews) 2. [Convoso](https://www.softwareadvice.com.au/software/2799/safesoft-contact) — 4.5/5 (395 reviews) 3. [DialedIn CCaaS](https://www.softwareadvice.com.au/software/20027/chasedata) — 4.8/5 (335 reviews) 4. [Readymode](https://www.softwareadvice.com.au/software/171343/Readymode) — 4.6/5 (145 reviews) 5. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1789 reviews) ## Reviews ### "Reliable Calling Platform That Helped My Insurance Sales Team Stay Organized" — 4.0/5 > **Venkat** | *20 July 2026* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: My team adapted to the platform fairly quickly, and the call management tools made it simple to monitor ongoing conversations and follow up with potential policyholders. The reporting dashboard gave me a clear picture of agent performance and campaign results, which helped me make better decisions. As a Sales Manager in the insurance industry, I found Squaretalk to be very easy to use after the initial setup. I also think it offers good value for money because it combines calling, reporting, and management features in one platform. The connection quality was generally stable, so our customer conversations were rarely interrupted. > > **Cons**: The learning curve can be a little challenging for new agents who have never worked with a cloud-based calling system before. Some reporting filters could be more flexible, and we experienced occasional internet-related delays during peak business hours, although they were not frequent enough to significantly affect productivity. > > It has improved the way my insurance sales team handles outbound calls, tracks performance, and manages customer interactions. The interface is user-friendly, the reporting tools provide useful insights, and the call management features have made daily operations much smoother. ----- ### "The AI agent works around the clock" — 4.0/5 > **Benjamin** | *13 September 2026* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: The AI voice agents integrate directly with our contact center workflows and CRM. They can answer common questions, gather policy information, schedule callbacks, and route customers to the appropriate department. Everything is logged automatically, providing full visibility into every interaction. > > **Cons**: I'd like additional conversation analytics that help identify where callers most frequently request a transfer to a human representative. > > Many customer inquiries arrive outside business hours or during busy periods. The AI agents ensure every caller receives an immediate response and that important information is captured before a human agent gets involved. This improved responsiveness and reduced pressure on our service teams during peak demand. ----- ### "Highly recommended software" — 5.0/5 > **Roee** | *30 August 2023* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The best software for companies that need voip solutions and call center solutions > > **Cons**: All good as they provide very good solution for our demand and needs ----- ### "Contact Management Keeps Every Interaction Organized" — 5.0/5 > **Carlos** | *19 September 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: The built-in contact management module provides our virtual assistants with an easy-to-use place to view customer information, past interactions, notes, and tags. It is particularly useful for teams that want to maintain an up-to-date client history without having to open multiple systems while on a call. The CRM ID helps us quickly find and identify the right records. > > **Cons**: More bulk-editing options for contact tags and fields would be helpful while working with large databases. > > Client information was spread out between spreadsheets, our CRM, and the phone system. Having all of this information in one place has eliminated duplicated work and allowed for better note-keeping. ----- ### "A decent tool for remote teams" — 5.0/5 > **Daniel** | *8 August 2026* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: Squaretalk's real-time transcription feature works well enough for our team's remote meetings. We've been using it for about two years now, and it's pretty solid. It's also pretty easy to use, even for our less tech-savvy team members. > > **Cons**: One minor complaint is the occasional lag in syncing our recordings with the transcription. It's not a huge deal, but it can be kind of annoying when you're trying to review a meeting. > > I've had a mostly positive experience with Squaretalk, finding it to be a reliable tool for my team's communication needs. While it's not without its occasional hiccups, I appreciate the ease of use and the ability to integrate it with other tools we already use, making it a valuable addition to our workflow. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data