--- description: Review of Squaretalk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Squaretalk | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/4614/ai-sales-assistant/software) > [Squaretalk](/software/30221/innitel-predictive-dialer) # Squaretalk Canonical: https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer?page=2) > Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity. Your sales and support representatives will be able to work effectively from any location and through the channels that your customers prefer. You can swiftly develop a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes. Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration. > > Verdict: Rated **4.9/5** by 101 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 101 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User - **Pricing Details**: Squaretalk's Contact Center plans include: - Core tier for $25/user/month for a minimum of 5 users; - Connect tier for $40/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Arabic, English, French, German, Hebrew, Italian, Spanish - **Available Countries**: Albania, Algeria, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus and 79 more ## Features - 2-Way Messaging - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Answering Machine Detection - Auto-Dialer - Automated Attendant - Automated Responses - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - Business Process Automation - Calendar Management - Call Center Management - Call Conferencing - Call Disposition ## Integrations (16 total) - Bitrix24 - Dropbox Business - Dynamics 365 - Freshdesk - Google Drive - Highrise - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - SugarCRM - Vtiger CRM - WhatsApp - WordPress - Zendesk Suite - Zoho CRM ... and 1 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software) - [Virtual Assistant Software](https://www.softwareadvice.com.au/directory/4488/virtual-assistant/software) - [Cloud PBX Software](https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software) - [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software) - [Call Monitoring Software](https://www.softwareadvice.com.au/directory/1811/monitoring/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (858 reviews) 2. [Convoso](https://www.softwareadvice.com.au/software/2799/safesoft-contact) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.softwareadvice.com.au/software/20027/chasedata) — 4.8/5 (314 reviews) 4. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews) 5. [Nextiva](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) ## Reviews ### "My Review of Squaretalk" — 5.0/5 > **Dipika** | *18 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We have more autonomy and self-service options than our previous providers, which enables us to make swift changes and optimizations. The support response time is short, even on the weekends, and our account manager is very responsive. > > **Cons**: Some of our agents would appreciate a dark mode > > As an e-commerce business, we have seasonal spikes and irregular demand on our call center, typically for real-time updates about order status or delivery. We needed software that could add or remove agents without lengthy contract negotiations or extensive system reconfiguration. With Squaretalk’s platform, we have full control over our account and can scale up and down with one click. ----- ### "Amazing Support, Amazing People, Amazing Services and their VOIP doesn't drop" — 5.0/5 > **Giannos** | *30 August 2023* | International Trade & Development | Recommendation rating: 10.0/10 > > **Pros**: I really enjoy the system interface it's simple straight to the point and their support wow they are supporting us any time we had a question or an issue they were there and resolved it. > > **Cons**: i have 0 complaints so far, the only con is the don't support on Sundays. besides that. no complaints. > > it's the best, we used twilio, we used a lot of other systems but we are not changing this one ----- ### "Highly recommended software" — 5.0/5 > **Roee** | *30 August 2023* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The best software for companies that need voip solutions and call center solutions > > **Cons**: All good as they provide very good solution for our demand and needs ----- ### "Best calling program" — 5.0/5 > **Verified Reviewer** | *21 February 2024* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: No breaks Direct calls Excellent Secured > > **Cons**: For now nothing When I see I’ll let you know but so far nothing > > The best Secured I get to make calls from any where in the world ----- ### "Improved workflow Management and Role-Based Controls with Squaretalk" — 4.0/5 > **Manikandan** | *6 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The dedicated onboarding manager made all the difference. She walked us through every step of the implementation and even helped customize some of our workflows. The platform itself is very flexible, and we can set different permissions and access controls for all the roles in our company. > > **Cons**: It’d be great to have more dashboard customization. The monitoring dashboard and analytics reports have so much data it felt overwhelming at first. It took a bit to figure out which metrics were most relevant to us. > > Before switching, managing agent workflows and call distribution was chaotic—we used different systems that didn’t communicate well, and supervisors had to constantly intervene. Squaretalk brought everything under one roof. Now, I can assign the right access to each team member, automate call routing based on skill, and review performance metrics in real time. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data