---
description: Review of Exalate Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Exalate | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Master Data Management Software](/directory/4737/master-data-management/software) > [Exalate](/software/302354/exalate)

# Exalate

Canonical: https://www.softwareadvice.com.au/software/302354/exalate

> When teams work across different systems – support in Zendesk, development in Jira, ops in ServiceNow – keeping data aligned becomes its own job. 

Manual updates fall behind. Copy-paste introduces errors. And when something breaks, nobody knows which system has the right information.

Exalate solves this with real-time, bidirectional sync between the tools your teams already use: Jira, ServiceNow, Salesforce, Azure DevOps, Zendesk, Freshservice, Freshdesk, Asana, and more.

How it works:

Define what data should flow between systems – issues, tickets, comments, statuses, custom fields, attachments – and Exalate keeps both sides updated automatically. Changes in one system reflect in the other within seconds.

Unlike drag-and-drop sync tools that limit you to predefined field mappings, Exalate uses a Groovy scripting engine. This means you control the logic: what triggers a sync, which fields transfer, how values map between systems, and what happens in edge cases. If your workflow requires it, E
xalate can handle it.

Built for teams who need more than templates:

Most sync tools work fine for basic scenarios. But requirements grow – conditional logic, multi-system chains, cross-company boundaries, compliance constraints. That's where templated solutions hit limits.

Exalate gives you visibility and control at every layer:

– Configure both sides of a connection from one screen
– Test changes against real data before they affect live items
– Track every script version – see who changed what and when
– Roll back to previous configurations without rebuilding

AI that assists without taking over:

Aida, Exalate's AI assistant, helps you write sync scripts from plain-language descriptions, explains what existing configurations do, and suggests fixes when errors occur. When sync fails, Aida analyzes the problem, shows you what went wrong, and proposes a solution – you decide whether to apply it.

Pricing that makes sense:

Pay based on active items in sync, not user counts or API calls. You know exactly what you're paying for, and costs scale predictably as usage grows.

Who it's for:

IT teams managing integrations between departments. MSPs and MSSPs syncing with customer systems. DevOps engineers connecting development and operations toolchains. Operations managers who need visibility into what's flowing between systems – and confidence that changes won't break production.

Trusted by over 2,500 organizations. Backed by 200+ implementation partners. ISO 27001 certified.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Exalate

## Commercial Context

- **Starting Price**: USD 85.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Exalate's pricing is built around a simple idea: you pay for what matters – the work items you keep in sync. Whether you're connecting Jira to ServiceNow, Freshdesk to Azure DevOps, or any combination of systems, our pricing scales with the actual outcome, not arbitrary user counts or per-transaction usage.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Alerts/Escalation
- CRM
- Dashboard
- Data Connectors
- Data Mapping
- Data Transformation
- ERP integration
- Match & Merge
- Multiple Data Sources
- Relationship Mapping
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Master Data Management Software](https://www.softwareadvice.com.au/directory/4737/master-data-management/software)

## Related Categories

- [Master Data Management Software](https://www.softwareadvice.com.au/directory/4737/master-data-management/software)
- [API Platforms](https://www.softwareadvice.com.au/directory/4343/api-management/software)
- [System and Data Integration Software](https://www.softwareadvice.com.au/directory/3304/data-integration-tools/software)
- [EDI Software](https://www.softwareadvice.com.au/directory/3413/edi/software)

## Alternatives

1. [Boomi](https://www.softwareadvice.com.au/software/131602/dell-boomi) — 4.4/5 (273 reviews)
2. [TRANSCONNECT](https://www.softwareadvice.com.au/software/198193/transconnect) (0 reviews)
3. [Dynamics 365](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews)
4. [Microsoft Power BI](https://www.softwareadvice.com.au/software/23530/microsoft-power-bi) — 4.6/5 (1870 reviews)
5. [Zoho Analytics](https://www.softwareadvice.com.au/software/393551/zoho-analytics) — 4.4/5 (360 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/302354/exalate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/bi/exalate-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/302354/exalate> |
| en-GB | <https://www.softwareadvice.co.uk/software/302354/exalate> |
| en-IE | <https://www.softwareadvice.ie/software/302354/exalate> |
| en-NZ | <https://www.softwareadvice.co.nz/software/302354/exalate> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Exalate","description":"When teams work across different systems – support in Zendesk, development in Jira, ops in ServiceNow – keeping data aligned becomes its own job. \n\nManual updates fall behind. Copy-paste introduces errors. And when something breaks, nobody knows which system has the right information.\n\nExalate solves this with real-time, bidirectional sync between the tools your teams already use: Jira, ServiceNow, Salesforce, Azure DevOps, Zendesk, Freshservice, Freshdesk, Asana, and more.\n\nHow it works:\n\nDefine what data should flow between systems – issues, tickets, comments, statuses, custom fields, attachments – and Exalate keeps both sides updated automatically. Changes in one system reflect in the other within seconds.\n\nUnlike drag-and-drop sync tools that limit you to predefined field mappings, Exalate uses a Groovy scripting engine. This means you control the logic: what triggers a sync, which fields transfer, how values map between systems, and what happens in edge cases. If your workflow requires it, E\nxalate can handle it.\n\nBuilt for teams who need more than templates:\n\nMost sync tools work fine for basic scenarios. But requirements grow – conditional logic, multi-system chains, cross-company boundaries, compliance constraints. That's where templated solutions hit limits.\n\nExalate gives you visibility and control at every layer:\n\n– Configure both sides of a connection from one screen\n– Test changes against real data before they affect live items\n– Track every script version – see who changed what and when\n– Roll back to previous configurations without rebuilding\n\nAI that assists without taking over:\n\nAida, Exalate's AI assistant, helps you write sync scripts from plain-language descriptions, explains what existing configurations do, and suggests fixes when errors occur. When sync fails, Aida analyzes the problem, shows you what went wrong, and proposes a solution – you decide whether to apply it.\n\nPricing that makes sense:\n\nPay based on active items in sync, not user counts or API calls. You know exactly what you're paying for, and costs scale predictably as usage grows.\n\nWho it's for:\n\nIT teams managing integrations between departments. MSPs and MSSPs syncing with customer systems. DevOps engineers connecting development and operations toolchains. Operations managers who need visibility into what's flowing between systems – and confidence that changes won't break production.\n\nTrusted by over 2,500 organizations. Backed by 200+ implementation partners. ISO 27001 certified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/42aa33df-55ea-4ebb-85d4-ce13883a8c25.png","url":"https://www.softwareadvice.com.au/software/302354/exalate","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/302354/exalate#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"offers":{"price":"85","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Master Data Management Software","position":2,"item":"/directory/4737/master-data-management/software","@type":"ListItem"},{"name":"Exalate","position":3,"item":"/software/302354/exalate","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/software/302354/exalate#breadcrumblist"}]}
</script>