About BigTime

BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. The BigTime solution has critical tools to help professional service firms replace operational friction with simplicity and flexibility: PROJECT OVERSIGHT: More than just project management – Easily analyze projects across budget and plan, audit what you’ve done, and deliver better work. RESOURCE MANAGEMENT: Gain visibility into how today’s decisions impact future operations with unified view of people’s workload. INVOICING & PAYMENTS: Make it easier to get paid faster for the work you’ve done, improve your client experience, and close the accounting loop. ANALYTICS & INSIGHTS: Strengthen financial controls and make more informed decisions that drive profitable growth. INTEGRATIONS: Seamlessly integrate your business systems for flexible, controlled workflows. SUPPORT: BigTime also provides additional education, services, and support to ensure you can unlock your full potential.
BigTime Software - BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting.
BigTime Software - BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success.
BigTime Software - BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow.
BigTime Software - BigTime’s Resource Management software provides full visibility and control over your staff and project resources.
BigTime Software - Hassle-free time and expense tracking, from anywhere, at any time.
BigTime video
BigTime Software - BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting. - thumbnail
BigTime Software - BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success. - thumbnail
BigTime Software - BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow. - thumbnail
BigTime Software - BigTime’s Resource Management software provides full visibility and control over your staff and project resources. - thumbnail
BigTime Software - Hassle-free time and expense tracking, from anywhere, at any time. - thumbnail

BigTime pricing

BigTime does not have a free version but does offer a free trial. BigTime paid version starts at USD 20.00/month.

Starting Price:
USD 20.00/month
Free Version:
No
Free trial:
Yes

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BigTime Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.4
Customer Support
4.6
5 reviews of 651 View all reviews
Louisa
Louisa
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
2

5
Reviewed on 31/08/2024

BigTime made my 200% more efficient, and their work lives much better!

BigTime surpassed our team's expectations. With so many competing demands from our vendors which we manage, it is hard to make sure everything you do, especially recurring tasks, is efficient and not a time-suck

Pros

Simple to use, huge value for price, highly rated within team

Cons

Had some issues enrolling / on-boarding some colleagues, with slow customer service response

Lauren
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2024

Bigtime is working great for our Firm

We just implemented Bigtime on February 1st, 2024. So far our experience has been great. Implementation was smooth and we received good support from our implementation manager, [sensitive content hidden]. Having been live for 6 months we are seeing the benefits and tweaking our setup and reports to get the best out of the product.

Pros

Customization of reports, ease of setting up projects and invoicing. Getting data out of the system for analysis and firm health is very accessible.

Cons

I really wish the Dashboards were more customizable. At this point they aren't giving us the snapshot we need for our firm.

Alternatives Considered

Kantata, Moovila and Smartsheet

Reasons for Choosing BigTime

We outgrew Autotask. Had to build too many work-arounds and management of system was cumbersome.

Switched From

Autotask PSA

Reasons for Switching to BigTime

We put together a Focus group and demo'd 6 products. Looked at multiple areas. Checking boxes to see which could meet our needs the most. Bigtime came out on top as the system with the most matches to our unique firm needs.
Sargon
Sargon
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
2

1
Reviewed on 05/02/2025

BigTime ripped us off, please don't be next.

After spending over 200-hours trying to integrate it into our company, we decided that it was too buggy and we couldn't move forward with it. We thought it was fair to ask that BigTime refund our prepaid, one year subscription which we hadn't started yet, and keep the money for integration because they did spend time on trying to make it work for us. They were not willing to refund us anything. My brother, who works for another company in this space, told me that the industry norm is to refund everything, not just the unused subscription fee, if a client doesn't end up using a service. BigTime lacks integrity and should be completely avoided.

Pros

Price - this is why we were fooled into using this company's product instead of the market leader. The saying "you get what you pay for" rings true.

Cons

There are too many “gotchas” that surface when we tried to assimilate BigTime into our company. Some of the major issues, but note that this list is not comprehensive because there are many others, are as follows:

1. We thought BigTime would integrate with Hubspot, but it turns out that most of the fields we use in Hubspot (custom fields) do not synchronize. This limits the advantage we thought BigTime would provide when they told us they integrate with Hubspot - it's only a few default fields that they integrate with.

2. We thought the planning function in BigTime and Foresight would be useful for estimating jobs and creating proposals, but it does not have that capability. If you enter the hourly fee for a task and the number of hours the task will take, BigTime doesn't auto-populate the cost field by automatically calculating fee/hour x hours. How any software programmer could release that kind of product to market is beyond me, but we figured we'd get around it by importing spreadsheets or text files that we create in other programs. Wrong! See #3 below.

3. There is no capacity to import spreadsheets. Almost all data needs to be manually entered into BigTime after it already exists in spreadsheets or other formats. Data entry in BigTime is clumsy compared to a spreadsheet, so it would need to provide a significant advantage to make up for that clumsiness and it doesn't.

4. The platform is “buggy” and almost every time we meet with tech support to resolve one issue, a new issue comes up that stalls our integration. For example, we input a holiday schedule for our company that does not include MLK Day. As we were inputting one of our jobs that had people working on MLK Day, BigTime wouldn’t schedule the work. It took tech support, who we consider an expert on the platform, several iterations to understand what was happening. If we mandate this platform in our company, I can’t imagine how much time will be spent trying to figure out gotchas like that.

5. The BigTime and Foresight platforms don’t have the capability to synchronize some important data between themselves. For example, if a task on a job has a 4-hour duration, then assigning that task to a person in the company will not automatically budget 4-hours for the task in Foresight. We have to re-input the 4-hour task duration in Foresight; otherwise, the task duration defaults to 8-hours.

Jesse
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/01/2025

Mega Cloud PM, EMPSA, and Tasks Management with BigTime

Provision of mega cloud documentation, PM, task and team management. Besides, robust EMPSA services among other services.

Pros

Online billing and subscription service, proofing and adding due dates on projects and Tasks. Reliable and efficient EMPSA, online PM, and Exclusive QuickBooks integration.

Cons

Nothing to raise in this section, it has it all we needed.

Richard
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/08/2024

Bigtime. Don't leave home without it.

We have been SO very impressed with the quality of the Bigtime product.
I cannot imagine operating our CPA practice without it. Our bottomline has improved through the use of Bigtime.

Pros

Ease to use and ease of getting reports and valuable information from BigTime that we need to make timely business decisions.

Cons

I have no Cons. We have not done very good on integrating Bigtime with Quickbooks but that is more of a Con for our Accounting team and not a reflection on the Bigtime product

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